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San Premium Hotel

4.0 star property
VIP Access

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Balcony Double, City View | Terrace/patio
Reception
Breakfast, lunch, dinner served; Vietnamese cuisine
Gym
Junior Double or Twin Room, City View | 1 bedroom, premium bedding, pillow-top beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
36 Ha Trung Str, Hang Bong Ward, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • Hanoi Old Town Night Market
    ‪12 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Balcony Double, City View

Balcony Double, City View | 1 bedroom, premium bedding, pillow-top beds, minibar

Balcony Double, City View

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Connecting Room

Family Connecting Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Family Connecting Room

7.4 out of 10
Good
(3 reviews)
  • 45 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Junior Double or Twin Room, City View

Junior Double or Twin Room, City View | 1 bedroom, premium bedding, pillow-top beds, minibar

Junior Double or Twin Room, City View

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, City View

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

San Premium Hotel

Family-friendly hotel with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area.
San Premium Hotel offers 62 air-conditioned accommodations with computers and minibars. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Premium digital televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at San Premium Hotel. During your stay, you're just a quick walk from St. Joseph's Cathedral of Hanoi. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, bicycles to rent and hiking/biking trails
  • Steps from Hang Da Market and 3 minutes on foot from Train Street
  • Airport pick-up and train station pick-up shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a terrace, and barbecue grills are also featured at the family-friendly San Premium Hotel. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee.

This 4-star Hanoi hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
San Premium Hotel has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: VND 20,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with premium digital channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 590000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately VND 20000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 500000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 2 (from 1 to 5 years old)
  • Rollaway bed fee: VND 590000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
San Premium Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cyclo Hotel
Golden Cyclo
Golden Cyclo Hanoi
Golden Cyclo Hotel
Golden Cyclo Hotel Hanoi

San Premium Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 67 reviews
Rating 8 - Good. 18 out of 67 reviews
Rating 6 - Okay. 6 out of 67 reviews
Rating 4 - Poor. 0 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2025

6/10 Okay

James

Business traveller
Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Cristy, Westminster

Liked: Staff & service, property conditions & facilities
staff are excellent, professional, will recommend the place to our friends and families
Stayed 2 nights in May 2025

6/10 Okay

Mishaal

Liked: Cleanliness, staff & service
The staff was very attentive and super helpful with everything. We had Mike greet us upon arrival and gave us a basic idea of what we need to do in Hanoi and how to get everywhere. Great location everything is walkable within the old quarter. Everything the staff and the hotel have tried to do is amazing. The only reason I have a lower rating is because the building beside is under construction and the noise starts at 6:30 AM all the way to 6:30 PM with maybe a five minute break. The pool is also under construction. When you’ve been walking out in the heat all day and want to come in for an afternoon relax that is not possible at this hotel.
Stayed 4 nights in May 2025

6/10 Okay

Jessie

Travelled with group
Liked: Staff & service
The best part of this hotel is its near the railway and the market, and the main old quarter area, making it convenient to walk around. For the price we get, I couldn't complain much. But just to share our 4-pax family room with attached twin rooms is very tight in space. The noise from the bathroom system and some construction nearby is bad.
Stayed 3 nights in May 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was big and spacious. Clean and well kept. The staff were amazing and polite. A big shout out to Aimee who helped us out when a privately booked car didn’t show up. She made sure we got to where we needed to be and back
Stayed 2 nights in May 2025

8/10 Good

kaijen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The team is great and Z offered us the options of where to go. We had a great time there. If I need to say something to improve. Well. A lot of mosquitoes and the water bump is a bit noise at night.
Stayed 2 nights in Apr 2025

8/10 Good

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Staff are incredible, room was modern and clean. It’s worth noting there is construction going on next door which sounded like it was directly opposite our room, it sometimes started at 6:30am and we heard it at 2200 briefly also. Overall, apart from construction noise which is outside of the hotels control, we had a lovely stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay!!
Stayed 1 night in Apr 2025

8/10 Good

Welly

Liked: Cleanliness, staff & service
The staff are very nice. The family interconnecting rooms are good. But one of the bathrooms smelled bad occasionally. The location is great. However, there is a construction next to the hotel and they started really early until over midnight, which is not pleasant to get a proper sleep.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel in Old Quarter

I liked staying at this hotel because of the location and the size of the rooms. Most hotels in the old quarter have tiny rooms but San Premium was different. The staff were super friendly and helpful. I would love to visit again
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 1 night in Mar 2025

8/10 Good

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 706, for 2 nights. It had a balcony overlooking one of the streets. Within 20 minutes, you can walk to most of the Old Quarter. The balcony door didn't close well, so some road noise comes. There are snacks in the room for an extra charge. Breakfast was quiet good with lots of options.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thuy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thz for ur nice n kind with all employees
Stayed 2 nights in Mar 2025

8/10 Good

hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Huynh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn nằm ở vị trí trung tâm. Phòng khá rộng rãi và thoải mái tuy nhiên cách âm hơi kém.
Stayed 1 night in Mar 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Clean and comfortable
Stayed 1 night in Mar 2025

8/10 Good

Sambath, LONG BEACH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and excellent breakfasts.
Stayed 1 night in Mar 2025

8/10 Good

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and friendly staff, good buffet breakfast, great location, has everything you need
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, breakfast delicious.

We had actually stayed here earlier in the week and the staff were great about holding our luggage while onan overnight tour. We had an issue with check in, as we'd shortened the stay by a night and hotels.com seemed to have cancelled the whole booking! However, the staff were great and upgraded us free as they were almost fully booked but had the balcony room available, although we had to share a bed (fair enough). The room was fantastic, really enjoyed our stay and the breakfast included was brilliant.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room without a view

Service was great, we asked ahead if we could leave our suitcases in the morning to go on a tour for the day then check in on return, the hotel staff were brilliant about this. We also asked to do the same the following day for an overnight tour, as we were returning back to the same hotel, and they did. It felt safe, the location was good and it was clean. Only issue was the room was so small and crammed and the window was 3 inches wide.... So I don't count as a room with a view!
Stayed 1 night in Mar 2025

8/10 Good

Hoi Loon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
San Premium Hotel was fully booked. We were being offered to San Gran Hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Huy?n

Liked: Staff & service, property conditions & facilities
Good location and very friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025