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Haibay hotel

4.0 star property

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Photo gallery for Haibay hotel

Business centre
Minibar, in-room safe, desk, blackout curtains
Lobby sitting area
Minibar, in-room safe, desk, blackout curtains
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
27 Hàng Bông, Hanoi
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room, 1 King Bed

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Double Room, 1 King Bed, Balcony, City View

Minibar, in-room safe, desk, blackout curtains

Premier Double Room, 1 King Bed, Balcony, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double or Twin Room, Balcony, City View

Minibar, in-room safe, desk, blackout curtains

Executive Double or Twin Room, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Balcony, City View

Family Suite, 2 Bedrooms, Balcony, City View | Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms, Balcony, City View

  • City view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Triple Room, 2 Bedrooms, Balcony, City View

A hotel room with a large bed, a wooden headboard, a painting of a landscape, a desk with a chair, and a dining table with fruit.

Family Triple Room, 2 Bedrooms, Balcony, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, wooden flooring, a desk with a chair, a mirror, and a wall-mounted artwork.

Deluxe Double or Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room, City View

Family Quadruple Room, City View | Minibar, in-room safe, desk, blackout curtains

Family Quadruple Room, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Haibay hotel

This hotel features 2 restaurants, a full-service spa and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and a business centre.
Haibay hotel offers 34 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has couples treatment room(s). Services include hot stone massages, Thai massages and manicures and pedicures. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Haibay hotel. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Continental breakfast served daily for a fee
  • Indulge with massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 4-minute walk from St. Joseph's Cathedral of Hanoi and 6 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Haibay hotel offers its guests a full-service spa. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Haibay hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in local and international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 450000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Rollaway bed fee: USD 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Haibay hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Haibay hotel Hanoi
Haibay Hanoi
Haibay
Haibay hotel Hotel
Haibay hotel Hanoi
Haibay hotel Hotel Hanoi

Haibay hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 153 out of 265 reviews
Rating 8 - Good. 80 out of 265 reviews
Rating 6 - Okay. 23 out of 265 reviews
Rating 4 - Poor. 6 out of 265 reviews
Rating 2 - Terrible. 3 out of 265 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and helpful staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness
Everything was great. Location, staff, room and the breakfast , all very good,
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very friendly staff. Thank you Kai for your assistance. Wonderful buffet breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff and rooms.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

malettal

Liked: Cleanliness, staff & service, property conditions & facilities
Shops all around and walking distance. Pick up for tour operators is good location. Baggage stored for us for 2 nights away and when we returned a key card was given without registration again. Wonderful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Isadora

Liked: Cleanliness, amenities, property conditions & facilities
Cherry was awesome!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

RIKA

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. Hot shower with strong water pressure and the relaxing bathtub. Breakfast was varied and delicious. The staff were kind and friendly. The car to the airport was very spacious and comfortable. I wanna come again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Isadora

Liked: Cleanliness, amenities, property conditions & facilities
Cherry was great help!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Enchanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well-situated.There are a variety of spas and restaurants within walking distance. I only stayed one night, but I didn’t have any issues. The decor in the room is beautiful. The wood paneling and lush fabrics have a very high-end feel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sadek

Liked: Cleanliness, staff & service, amenities
Great location but the highlight was the service. Thank you kim son!!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is conveniently located in the Old Town of Hanoi with a lively street vibe and easy walking distance to such attractions as Train Street, Maison Centrale, Hoan Kiem Lake. Abounding with eateries and street merchants serving up bahn mi and Vietnamese specialty coffee, the scene is one of organized mayhem. Be aware that traffic and its accompanying cacophony will wake the light sleeper but subsides by 10 p.m. Interior rooms without windows may be preferred.
Train Street
Street vendor offeting cigars and cigarettes.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the wooden rooms and the servive was very good.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service
We had a wonderful stay at the hotel. Cherry and the rest of the staff were welcoming and really helpful with anything we needed, including booking tours. We had a very large hotel room, which was freshly cleaned each day. The buffet breakfast was convenient in the mornings to get some fuel for the day. The location is also fantastic — within walking distance of many shops, food, and tourist attractions in the Old Quarter. Would highly recommend!
Stayed 9 nights in Nov 2025
Verified

6/10 Okay

BERNADETTE

Liked: Staff & service, property conditions & facilities
Great location and courteous and friendly staff.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a comfortable and budget-friendly place to stay for a 5 to 7-day trip.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food options and the bed being a King size it is big space for a couple to sleep on. Highly recommend it!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very good location, clean and nice service when I check in
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good places to stay

Very good location to stay and explore the best of Hanoi.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent and the staff are excellent also especially Cherry she is beautiful inside and out and was always looking to make my stay better 😊😊
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Jimmy

Their need to improve in the coffee
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The bed was good and clean to sleep in. We enjoyed the breakfast each morning which gave us energy for the day. We were also able to order my breakfast to go when we checked out early. Thank you staff!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good, specially the stuff, they go to the extra mile to make you feel happy. Really nice people. I’m so grateful that I choose this hotel and I will go back for sure
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a well placed location, great breakfast, wonderful accommodating staff, nice room and balcony.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Rennison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with a great location. Very friendly and helpful staff. Would definitely stay there again.
Stayed 5 nights in Jun 2024