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Hanoi Charming House

2.0 star property

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Photo gallery for Hanoi Charming House

Lobby
Exterior
Restaurant
Property amenity
Minibar, desk, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
15 Yen Thai Street, Hoan Kiem, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free WiFi, bed sheets

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Minibar, desk, free WiFi, bed sheets

Standard Single Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, desk, free WiFi, bed sheets

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, desk, free WiFi, bed sheets

Deluxe Double Room

  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, desk, free WiFi, bed sheets

Superior Twin Room

  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Superior Room

Minibar, desk, free WiFi, bed sheets

Triple Superior Room

  • 43 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Superior Room, 4 persons

  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

Similar properties

Lobby
Hanoi Inner Hotel
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,004 reviews
The price is CHF 21
includes taxes & fees
16 Mar - 17 Mar
Hanoi Inner Hotel

About this property

Hanoi Charming House

Along with 24-hour room service, this smoke-free hotel has a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hanoi Charming House offers 15 air-conditioned accommodations with minibars and complimentary slippers. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hanoi Charming House. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus a business centre and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
WiFi is free in public spaces. You'll find a business centre on site. Hanoi Charming House also features tour/ticket assistance, concierge services, and laundry facilities.

This Hanoi hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Charming Hanoi
Charming Hanoi Hotel
Charming Hotel Hanoi
Hanoi Charming
Hanoi Charming Hotel
Hotel Charming
Hotel Charming Hanoi
Hanoi Charming Hotel
Hanoi Charming House Hotel
Hanoi Charming House Hanoi
Hanoi Charming House Hotel Hanoi

Hanoi Charming House Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 153 out of 491 reviews
Rating 8 - Good. 186 out of 491 reviews
Rating 6 - Okay. 91 out of 491 reviews
Rating 4 - Poor. 35 out of 491 reviews
Rating 2 - Terrible. 26 out of 491 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Mark

Travelled with partner
Disliked: Amenities
Old, dated
Stayed 2 nights in Apr 2025

4/10 Poor

Asim

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, easy to walk to a lot of interesting things. However, my room was constantly damp. All my things would always be a little bit wet after the first night. Also, the sink would leak a lot of water onto the bathroom floor whenever I used it. Thankfully, the shower had hot water.
Stayed 4 nights in Apr 2025

4/10 Poor

Peter

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looks absolutely nothing like the photos. The rooms were very small and overall very run down. Mould was present on the ceiling and in the bathroom. It is in the heart of the Old Quarter which some people may like. I would not stay again.
Stayed 3 nights in Apr 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Jack William

Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and the area around the hotel is great, but the hotel is messy and the photos don’t depict an accurate depiction of it, great for budget travelling however
Stayed 3 nights in Mar 2025

4/10 Poor

Sam

Disliked: Staff & service, amenities
I reserved Hanoi Charming House double room on Expedia and paid 27$ CAD per night. Upon arrival we were told there are no rooms available even though I already reserved and paid. The owner then said that she could give us a room at her 2nd hostel around the corner. The room we were given was nothing at all like the pictures of what we reserved. Terrible bathroom and the room was barely big enough to fit the bed. Would not recommend staying here.
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with my stay, very accessible to get around.
Stayed 3 nights in Mar 2025

8/10 Good

Kacie

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Stayed 4 nights in Mar 2025

4/10 Poor

pavel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Griffen

Disliked: Cleanliness, amenities, property conditions & facilities
We did not get the room we booked, it was extremely dirty, the beds were hard, and the room reeked of cigarettes
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

saurabh

It’s average place, nothing fancy but cheap and good location
Stayed 1 night in Sep 2024

2/10 Terrible

Christine Joy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a scam. The pictures online must have been taken when it was newly built, probably 10-15 years ago. I was so shocked when i went in. The place is old, dirty and it smells terrible. I had to use the restroom downstairs cuz I haven’t checked in yet and it is the dirtiest restroom I’ve ever seen. I honestly almost cried.
Stayed 1 night in Sep 2024

10/10 Excellent

Simran

Liked: Staff & service
Disliked: Cleanliness
Overall it was good and quite cheap but there were some shortcomings too
Stayed 3 nights in Jul 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly where u want to b to see the Old Quarter. Staff very helpful. Comfortable rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

daniel

Stayed 3 nights in May 2024

6/10 Okay

Claudia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Owners were lovely and welcoming and a good location but room was mouldy and damp with no window
Stayed 3 nights in Apr 2024

6/10 Okay

Francesca

Disliked: Cleanliness, amenities, property conditions & facilities
Room was small and definitely had damp. The bathroom door was a slippery hazard, the air on spat water on me at night. No one at check in so had to call them and then wait another ten minutes. No water in the room on arrival. Bed was comfy and reasonable location. Can book airport connections easily with them also
Stayed 2 nights in Apr 2024

2/10 Terrible

Cathy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Damp room, dirty bathroom and air conditioning not working.
Stayed 2 nights in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff very good and knowledgeable
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Great staff!!!!
Stayed 1 night in Mar 2024

2/10 Terrible

Adam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No front staff at all checked in by an 11yr old boy not showen to room no water tea or coffee not what it was advertised as at all
Stayed 11 nights in Feb 2024

6/10 Okay

Sing

Stayed 2 nights in Mar 2024

4/10 Poor

Loi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down hotel in central old quarter. Not have enough room. Fair deal for the price and location.
Stayed 7 nights in Feb 2024