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Hanoi Family Homestay

2.0 star property

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City Double Room | City view
Lobby sitting area
Free daily cooked-to-order breakfast
City Double Room | 1 bedroom, in-room safe, individually decorated, individually furnished
City Double Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
81C Ly Nam De Hoan Kiem Ha Noi, 81C, Hanoi, 11016
  • St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hoan Kiem Lake
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for City Double Room

City Double Room | 1 bedroom, in-room safe, individually decorated, individually furnished

City Double Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is CHF 16
includes taxes & fees
24 Aug - 25 Aug
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About this property

Hanoi Family Homestay

Hostel with free breakfast, near Hoan Kiem Lake
Along with coffee/tea in a common area, this hostel has concierge services and dry cleaning. Free cooked-to-order breakfast, free WiFi in public areas and free train station pick-up are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a communal living room are on-site. Housekeeping is available on request.
Hanoi Family Homestay offers 6 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas. 45-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, bidets and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include portable fans and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

During your stay at Hanoi Family Homestay, you're just a quick walk from Food Street Tong Duy Tan. Free breakfast, free WiFi in public areas and free train pick-up service are available.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Motorbike parking only
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Free train station pick-up, train station drop-off and bus station shuttle shuttle service
Free breakfast is available daily. Public spaces have free WiFi. A train station pick-up shuttle, A train station drop-off shuttle and a bus station shuttle are free. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hanoi Family Homestay. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Hanoi hostel.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free bus station shuttle
  • Onsite motorcycle parking only

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • Bicycle tours
  • Books

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Hand-held showerhead
  • Handrails in stairways (102 centimetre high)
  • Height-adjustable showerhead
  • Roll-in shower (74 centimetre wide)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 4 floors
  • At least 80% of food locally-sourced
  • Communal living room
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport, train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Family Homestay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 300000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 1 (one-way), (up to 18 years old)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hanoi Family Homestay offers transfers from the airport, train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Family Homestay Hanoi
Hanoi Family Homestay Hostel/Backpacker accommodation
Hanoi Family Homestay Hostel/Backpacker accommodation Hanoi

Hanoi Family Homestay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.0/10

Cleanliness

10/10

Staff & service

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Preethu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay and we loved it
Stayed 3 nights in Jan 2025

4/10 Poor

Shelby

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Be Cautious

Arrived and staff was very friendly. However the room we booked was not the room we got. We were taken into another building through a back door and an alley. We think it was a sister business potentially (Perfume Cozy House was the name of the building we were taken in to. We booked a city view and got a room that had no view at all the window looked at a concrete wall, the bathroom looked nothing like the photos and there was a lot of electrical wires poking out of the walls. The room was very dark and damp. I understand Vietnam is humid and they don’t run the AC constantly however when we checked in the floors and bedding was damp. We ended up checking out early and staying at another location. The staff was very sorry for the mix up and started the refund process right away. They offered us another room but we had already made other arrangements. Be cautious when booking as you may not get the room or even the building you thought you were going to get.
Stayed 6 nights in Mar 2025

10/10 Excellent

Randy

Stayed 2 nights in Feb 2025

10/10 Excellent

Chiara

Stayed 3 nights in Nov 2024