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Hanoi Memory Central Hotel & Spa

2.5 star property

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Reception
Superior Double Room | Premium bedding, minibar, in-room safe, desk
Deluxe Double or Twin Room | Premium bedding, minibar, in-room safe, desk
Royal Double or Twin Room | Premium bedding, minibar, in-room safe, desk
Royal Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Reviews

5.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
92 Tran Nhat Duat street, Hang Buom ward, Hanoi, 100000
  • Place, Quan Chuong Gate
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Double or Twin Room

Royal Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Royal Double or Twin Room

  • Garden view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, minibar, in-room safe, desk

Economy Double Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hanoi Memory Central Hotel & Spa

Concierge services, dry cleaning and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance and a communal living room are on-site. Change of towels is available on request
Hanoi Memory Central Hotel & Spa offers 40 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature premium bedding. Premium cable televisions are provided.

Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hanoi Memory Central Hotel & Spa, you're just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Only motorbike parking on-site, discounted off-site parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
As a guest of Hanoi Memory Central Hotel & Spa, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. Hanoi Memory Central Hotel & Spa also features a porter, a communal living room, and a water dispenser. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Hanoi hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 200,000 per day); discounts available
  • Street parking available
  • Onsite motorcycle parking only

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 150000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: VND 200000 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 150000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hanoi Memory Central & Hanoi
Hanoi Memory Central Hotel & Spa Hotel
Hanoi Memory Central Hotel & Spa Hanoi
Hanoi Memory Central Hotel & Spa Hotel Hanoi

Hanoi Memory Central Hotel & Spa Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 3 out of 6 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is really nice
Stayed 3 nights in Feb 2024

6/10 Okay

Rachel

Liked: Staff & service, room comfort

Outdated hotel that was overbooked.

The hotel is in need of a lot of repair, the reception area is half in darkness where what seems to be some restaurant seating area with scooters parked and a lot of mould growing on the ceiling. The hotel is also difficult to find, it cannot be seen from the street & our taxi driver had to ring the hotel and the receptionist came out and took us down an alley way to the hotel. Staff were friendly and helpful & actually when we tried to check in, they had overbooked the hotel so had no room for us and managed to get us in their sister hotel up the road which was slightly better.
Stayed 1 night in Dec 2023

2/10 Terrible

Mabel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and rundown building.

The counter staff does not know their job well. Many empty promises. A bad experience.
Stayed 2 nights in Nov 2023

2/10 Terrible

My

Stayed 2 nights in Oct 2023

2/10 Terrible

Gino

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
De kamer was smerig en in zeer slechte staat van onderhoud. De entree is in een vieze donkere steeg met ratten. Dit wens je je ergste vijand nog niet toe.
Stayed 6 nights in May 2025

8/10 Good

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
日本語を話せる女性スタッフが大変親切でした。ベトナムで日本語を聞けただけで癒やされました。
Stayed 2 nights in Aug 2023