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MON Regency Hotel

4.0 star property

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Photo gallery for MON Regency Hotel

Front of property
Interior detail
Pillow-top beds, minibar, in-room safe, desk
Pillow-top beds, minibar, in-room safe, desk
Buffet

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Phan Dinh Phung Street, Hoan Kiem district, 1, Hanoi, HAN, 100000
  • Place, Dong Xuan Market
    ‪3 min walk‬
  • Place, Quan Chuong Gate
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Executive Room, Bathtub, City View

Pillow-top beds, minibar, in-room safe, desk

Executive Room, Bathtub, City View

  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Junior Suite, Bathtub, City View

Junior Suite, Bathtub, City View | Pillow-top beds, minibar, in-room safe, desk

Junior Suite, Bathtub, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite, Park View

Junior Suite, Park View | Pillow-top beds, minibar, in-room safe, desk

Junior Suite, Park View

  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About this property

MON Regency Hotel

A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, spa services and a business centre.
MON Regency Hotel offers 63 accommodations with computers and minibars. Beds feature pillowtop mattresses. A pillow menu is available. 40-inch plasma televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy.
With your stay at MON Regency Hotel, you're connected to a shopping centre and just a quick walk from Hang Dau Water Tower. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy Asian cuisine while dining at La Petite
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Just a 5-minute walk from Dong Xuan Market and 10 minutes on foot from Quan Chuong Gate
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, spa services, and multilingual staff are also featured at the family-friendly MON Regency Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

La Petite – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
La Esquina Café & Lounge – On-site wine bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Esquina Café & Lounge
  • La Petite

Things to do

  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
MON Regency Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mon Regency Hotel Hanoi
Mon Regency Hanoi
Mon Regency
Mon Regency Hotel Hotel
Mon Regency Hotel Hanoi
Mon Regency Hotel Hotel Hanoi

MON Regency Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 74 reviews
Rating 8 - Good. 35 out of 74 reviews
Rating 6 - Okay. 14 out of 74 reviews
Rating 4 - Poor. 5 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Saud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

john

Travelled with family
Liked: Staff & service
Hotel is OK condition. But good price for location.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staffs are very friendly and good in English. The hotel itself is old, the water pumping system is not good, only little water came out when we shower. It’s very difficult to plug in the electricity plug that I have to try every plugs in our room to see which works. We lived close to the park, and the sound of people playing music when excercising woke us up every morning at around 6. The local area is really local but safe to work around.
Stayed 2 nights in Apr 2019

6/10 Okay

SBF

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The lift is too small.... can only take 2 persons with 2 medium size baggage.
Stayed 2 nights in Mar 2019

8/10 Good

W&W, Frankfurt, GER

Liked: Cleanliness, staff & service, property conditions & facilities
Little bit far from the airport (450K VND for Taxi), but very good located closed to the old town/market.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Dec 2018

8/10 Good

Paul, Calgary

Liked: Cleanliness, property conditions & facilities, room comfort
Good location on major road. Not too noisy. Within walking distance to lake, market and other attractions. Good size room and bathroom, with lots of hot water and good water pressure. Very good breakfast with lots of choices. Front desk staff were not overly friendly. Checkout is at 12:00, whereas Expedia lists 12:30. This should be corrected as we had to check out at 09:00 instead of 12:30 after our walk. Restaurant was OK. Some confusion about menu poster. It gave the impression that we would get a free drink with the meal, however this was only with the combo. This was not mentioned. We were given access to te room at 12:00, which was really appreciated.
Stayed 1 night in Nov 2018

6/10 Okay

shlomo, bacalar lagoon

Disliked: Cleanliness, property conditions & facilities, room comfort

Take another hotel for this price.

During our stay there were several problems: First of all, the condition of the rooms is inferior. There was a power outage almost all day. And the height of the audacity is that the staff and receptionist lied to us and said there was electricity (when we saw her computer didn’t work because of the power outage).
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Room comfort
Centrally located with a good staff and nice breakfast included with room. Rooms are large with comfortable beds and chairs. Enjoyed the stay.
Stayed 2 nights in Aug 2018

8/10 Good

Rosita

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel, great staff, bad breakfast

Great hotel. Staff were extremely lovely. Breakfast not so good. Location is ok, not the best.
Stayed 1 night in Jul 2018

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Great value for money

Check in was a breeze. I had booked on hotels.com so everything was pre-paid. They took copies of our passports and no credit card was required for incidentals. This is a great location in the Old Quarter. Be aware, it’s on a busy street so you’ll hear honking all through the day and a bit at night. Bed was very comfy and I love all the extra pillows. Bathroom was decent although it did run out of hot water fast so take quick showers. The floors are wooden instead of carpet and they provide rubber slippers but I didn’t want to use them. WiFi speed - pretty fast and there is a safe to keep your valuables. They offer complimentary water and coffee above the refrigerator, amenities such as shampoo, shower gel and lotion. This hotel isn’t super fancy but for the price, it was a great deal. Walls are pretty thin so you can hear the neighbors. Large breakfast buffet - had a variety of foods from traditional American to Vietnamese such as egg rolls, pho and noodles! My only complaint is that after coming back from Halong Bay tour, we were hungry and walked into the restaurant at 9:30. The restaurant closes at 10pm. They told us they were closed - pretty sure they were just being lazy.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

8/10 Good

Ferran

Liked: Cleanliness, property conditions & facilities, room comfort
Just alright.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid 4 star.

A solid 4 star hotel. Very good free breakfast buffet. The only negative side was the low water pressure in the showerhead.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

dylan , vancouver

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

The hotel location is central to lots of cool stuff to see. The hotel and the room was comfortable. The front desk staff were accommodating and friendly.The breakfast was a disappointment both days. The staff weren't prompt on replenishing coffee tea and other essential breakfast stuff.
Stayed 2 nights in Dec 2017

10/10 Excellent

Tuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was full by the time I checked in regardless of my booking! They rent another room in another hotel for me for the first night. It was not as good.
Stayed 3 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very noisy and smelled of dampness! Also the bathroom was quite dirty!
Stayed 1 night in Nov 2017

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

shak, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel, just a little far from town

Bit of a trek into town if you're looking for bars & restaurants - but rooms are good size and clean
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Disliked: Staff & service

Airport transfer not arranged.

I had responded to an email requesting flight details for airport transfer. When we arrived at the international airport no one was available. Airport Info desk called motel to be told this was not arranged as it was not included. It was a further disappointment to be told by staff when we arrived they were sorry for the mix up, acknowledging they may have missed making this booking. We were offered a variety of rooms. And once we were settled a plate of fruit arrived with a call from reception advising again their apology for the omission in arranging the transfer.
Stayed 3 nights in Sep 2017

10/10 Excellent

Mary, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel on edge of old town

Friendly,lovely,helpful staff that made me feel welcome and safe traveling solo
Stayed 2 nights in Sep 2017

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic food and very comfortable
Stayed 1 night in Aug 2017