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Silk Flower Hotel & Spa

4.0 star property

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Front of property
Deluxe Twin Room, City View | View from room
Shower, hydromassage showerhead, designer toiletries, hair dryer
Restaurant
Family Room, City View | Living area | 32-inch flat-screen TV with cable channels, TV, printers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
10A Yen Thai, Hoan Kiem, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, City View

Family Room, City View | Premium bedding, minibar, in-room safe, desk

Family Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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Exterior
Matilda Boutique and Spa Hotel
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 359 reviews
Matilda Boutique and Spa Hotel

About this property

Silk Flower Hotel & Spa

Hotel with a full-service spa, 8-minute walk to Hoan Kiem Lake
Along with a full-service spa, this smoke-free hotel has a restaurant and valet parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, spa services, 24-hour room service and concierge services are on-site.
Silk Flower Hotel & Spa offers 14 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, designer toiletries and bidets.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Heaven. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
During your stay at Silk Flower Hotel & Spa, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Valet parking available for a fee
  • Indulge with body scrubs, body wraps or facials at Heaven
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport pick-up shuttle service available for a fee
Silk Flower Hotel & Spa offers its guests a full-service spa. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and a picnic area are also featured at the business-friendly Silk Flower Hotel & Spa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Hanoi hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.
Silk Flower Hotel & Spa has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 150,000 per night)
  • Street parking available
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Valet parking on site (VND 150,000 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 420000.00 per room (one-way)
  • Airport shuttle fee per child: VND 420000.00 (one-way), (up to 6 years old)
  • Valet parking fee: VND 150000 per night (in/out privileges)
  • Nearby parking fee: VND 150000 per night (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Silk Flower Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Silk Flower Hotel
Silk Flower Hotel & Spa Hotel
Silk Flower Hotel & Spa Hanoi
Silk Flower Hotel & Spa Hotel Hanoi

Silk Flower Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

garima

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms, friendly staff, excellent location, affordable. What else can you ask for at the price? I slept in, so I cannot rate the breakfast.
Stayed 2 nights in Jun 2025

6/10 Okay

Pilar Miguel

Liked: Staff & service
Disliked: Property conditions & facilities
Their towels are sooo old. Taking a shower is a challenge.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ben

Liked: Amenities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

MIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are so kind, appreciate them.
Stayed 3 nights in Jun 2024

2/10 Terrible

Kristina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel did not have a room when we arrived. When we showed the booking confirmation, they said to get a refun from orbit. Terrible experience!
Stayed 1 night in May 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay here

We were surprised by having to walk from the street into the alley for the hotel, but was later grateful for the quietness of the location. Henry was super helpful in helping us choose a Ha Long Bay cruise, as well as any other transportation needs. We also love the complimentary breakfast which includes phở gà as well as a buffet. We would recommend this place to our family and friends.
Stayed 5 nights in Mar 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and especially Anna who was the star going above & beyond to make sure we were enjoying our stay there. She helped us book tours, gave us recommendations & helped organize things for us. Whenever we had a question she was quick to assist. Had a wonderful time in Hanoi and loved staying at this hotel.
Stayed 7 nights in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people and clean room down an alley
Stayed 1 night in Apr 2023

8/10 Good

Hsin Ming

Travelled with partner
Liked: Staff & service, amenities
這家旅館的優勢是地點非常好，位於市中心，附近有許多咖啡店、餐館和按摩店。也可以搭乘三輪車去喝咖啡、看火車，或到附近的大湖走走。旅館本身雖然有點老舊，但整體還算乾淨。櫃檯服務人員態度非常親切，早餐也還不錯。
Stayed 2 nights in Oct 2025

10/10 Excellent

Silja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Olivier

Travelled with partner
Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Feb 2024

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Wajun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
従業員全員の意識がとても高かった。従業員間の引継ぎがしっかりとなされており、対応が的確だった。 小話として2点。 　1.旅行中 爪切りを借りたいと 宿泊した各ホテルでお願いしたが、私の語彙が足りずなかなか伝わらなかったり、爪切りがそもそもない、等となかなか借りられなかったが、本ホテルは頼んだ翌日には用意をして下さり、とても助かった。 　2.早朝便に乗る必要がある為、朝食をあきらめていたが、ホテルが簡単なのを用意して持たせて下さった。 今回の旅行で4か所のホテルを利用し、全般的に良かったが、このホテルが最もよかったので、自信をもって他の方へも紹介できる。
Stayed 3 nights in Jun 2023

8/10 Good

Sonoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Yuichi, Nerima-ku

Travelled with partner
Disliked: Staff & service
ホテル自体の建物はかなり古いですが部屋は比較的綺麗です。シャワーなどの水回りは古い為、水圧はかなり低めです。アメニティが揃っている点は評価できます。スタッフは時間帯によってかなり変わるので、いる人によって評価は変わります。また、朝食がメニューから選ぶ方式なのにフルブレックファーストとは何？（パンケーキとかオムレツとか好きなものをオーダーできますが、量が不明なのが残念。フルブレックファーストを謳うならバイキング形式にしたいところ。表記をしっかりとしていただきたいですね。
Stayed 3 nights in May 2023

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel vraiment sympathique et serviables
Stayed 2 nights in Apr 2023

8/10 Good

Meghane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé, personnel aidant!
Stayed 1 night in Apr 2023

10/10 Excellent

Akio

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, all staff were very nice . I really took a good rest there. The location was also quite good for Hanoi sight seeng
Stayed 1 night in Apr 2023

10/10 Excellent

Shunichi