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Smile Hotel

2.5 star property

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Photo gallery for Smile Hotel

Smile Suite | Minibar, desk, free WiFi, bed sheets
Interior
Shower, free toiletries, hair dryer, bathrobes
Property entrance
Smile Suite | Room amenity

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
34 Cua Bac, Truc Bach, Ba Dinh, Hanoi
  • Place, West Lake
    ‪2 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪13 min walk‬
  • Place, Dong Xuan Market
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Smile Superior Room

Smile Superior Room | Minibar, desk, free WiFi, bed sheets

Smile Superior Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Smile Deluxe Room

Smile Deluxe Room | Minibar, desk, free WiFi, bed sheets

Smile Deluxe Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Smile Suite

Smile Suite | Minibar, desk, free WiFi, bed sheets

Smile Suite

  • Sleeps 3
  • 1 Queen Bed

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About this property

Smile Hotel

This hotel features dry cleaning, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe.
Smile Hotel offers 20 air-conditioned accommodations with minibars and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Smile Hotel. During your stay, you're just a quick walk from West Lake. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry and luggage storage
  • Just a 3-minute walk from West Lake and a 3-minute drive from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Smile Hotel offers its guests laundry facilities, dry cleaning/laundry services, and a front desk safe. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Hanoi hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Smile Hotel Hanoi
Smile Hanoi
Smile Hotel Hotel
Smile Hotel Hanoi
Smile Hotel Hotel Hanoi

Smile Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room at the 7th Floor is not convenient at all. First of all, the lift goes only to the 6th floor and then due to the train passing near by, the entire bed shakes around 5-6 times a day. The location is good but the hotel is not.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small & clean hotel w friendly staff

The hotel is very clean & room in good condition. Simple but nice interior design. Very helpful & friendly staff.
Stayed 2 nights in Jul 2017

8/10 Good

SHIN HYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and Clean hotel !

It is located nearby the tay ho, and it is also so close to the Hoan Kiem lake. Hotel is open for 24 hours catering to guest's convenience, room condition is clean and neat like any $30 3 star hotels in Hoan kiem lakes. View is not so good so I recommend this hotel for just sleeping in a spacious and clean condition. Breakfast is not provided but there are many street shops or restaurant popular among tourists in the walking distance. The only downside is so weak soundproof environment. You can hear elevator moving sound so loud enough to wake you up in the middle of the night :(

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Bra for korte opphold.