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Sunline Hotel

3.5 star property

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Photo gallery for Sunline Hotel

Front of property
Terrace/patio
Executive Room, City View | Living area | 32-inch flat-screen TV with cable channels, TV
X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony) | Terrace/patio
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
18 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Living area | 32-inch flat-screen TV with cable channels, TV

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony)

X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony) | Living area | 32-inch flat-screen TV with cable channels, TV

X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Honeymoon Double Room, City View

Honeymoon Double Room, City View | Living area | 32-inch flat-screen TV with cable channels, TV

Honeymoon Double Room, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, City View

32-inch flat-screen TV with cable channels, TV

Executive Room, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room | Living area | 32-inch flat-screen TV with cable channels, TV

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room

Family Triple Room | Living area | 32-inch flat-screen TV with cable channels, TV

Family Triple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Triple Room City View

1 bedroom, premium bedding, minibar, in-room safe

Family Triple Room City View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Room Window

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room Window

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Room With City View

1 bedroom, premium bedding, minibar, in-room safe

Executive Room With City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Sunline Hotel

A coffee shop/cafe, a business centre and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Sunline Hotel offers 35 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Sunline Hotel. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus a coffee shop/cafe and a business centre.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Hoan Kiem Lake and 4 minutes on foot from St. Joseph's Cathedral of Hanoi
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sunline Hotel.

This 3.5-star Hanoi hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 12

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday at midnight due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 418500 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sunline Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sunline Hotel Hanoi
Sunline Hotel
Sunline Hanoi
Sunline Hotel Hotel
Sunline Hotel Hanoi
Sunline Hotel Hotel Hanoi

Sunline Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 420 reviews
Rating 8 - Good. 152 out of 420 reviews
Rating 6 - Okay. 19 out of 420 reviews
Rating 4 - Poor. 3 out of 420 reviews
Rating 2 - Terrible. 4 out of 420 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marsha

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very friendly and accommodating. Centrally located and convenient to many sites in the old and French quarters.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

kazufumi

Liked: Cleanliness, staff & service, amenities
It's a very satisfying hotel with a good breakfast and a very quiet location.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

DANNY

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very clean and safe.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Nice hotel in an excellent location on a quiet street in the old quarter of Hanoi.
Stayed 5 nights in Dec 2022
Verified

10/10 Excellent

Neil

Good location and price. Brilliant shower with high pressure ( but I was on the second floor). V.good WiFi. The staff were great, particularly Hani on front reception. Very informative and helpful young lady.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Kiyotsugu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient to go sightseeing around Hồ Hoàn Kiếm. Hotel staffs are very kind and hotel is very clean.
Stayed 1 night in Dec 2023
Verified

8/10 Good

KRS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfectly appointed hotel. Very close to the action, however, removed enough for when you needed some quiet. Very friendly staff, decent breakfast, clean facilities.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Leti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location and simplicity.

This was a very well located place, although it's a very simple hotel the service is impeccable and the staff is kind, helpful and awesome.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and greatly quality for the price

perfect to explore Hanoi city center
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Marree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Hotel very neat and tidy. Very comfortable stay. Would recommend.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Hoan Kien Lake.
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Vanessa

Liked: Staff & service, property conditions & facilities, room comfort

Hotel lovely stay

This hotel was amazing from the hotel rooms to the staff. We were able to leave our bags there when we got there early off our flight.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff, great location, and good size clean rooms. I’d definitely come back.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service!

The location and service at the hotel was really great. The hotel staff was always happy and really helpful. Would recommend to try the pizza restaurant outside of the hotel.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

KAZUFUMI

Liked: Cleanliness, staff & service, property conditions & facilities
I definitely like this HOTEL. The reason is that the environment is very quiet and it's comfortable to take a walk at night.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Wai Ming Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that famous spots could be reached within 10 minutes walk. The staff are very helpful and polite. Breakfast is yummy!
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

evan

Liked: Cleanliness, staff & service, property conditions & facilities
Great small hotel in a great area! But the staff is what makes it worth the stay. Friendly to chat with and always willing to help with anything you need. Would stay again for sure :-)
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are excellent. The hotel is clean and is the best hotel we stayed at in Vietnam. The breakfast can be improved, more fruit, perhaps.
Verified

10/10 Excellent

Nhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable even though rooms are tight. Clean and staff are nice and professional
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the center of good cafes, restaurants and bars, easy 3-minute walk to the lake view. In the midst of The old city center, traffic is chaos but this hotel is on a quiet corner, really well located. Room and bathroom were spotless and high quality.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Sisira S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Nanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel, and the kindest staff!

We had such a nice stay! We tried another hotel in Hanoi, and Sunline was so much better, for almost the same price. The breakfast buffet was fine. Not the biggest, but makes sense since the hotel is not that big. Therefore I liked that you could order some ekstra breakfast dishes, included in the price. Loved the rooftop bar! Great drinks and really nice view of Hanoi, especially at night.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time I have stayed at Sunline Hotel. This time for 4 weeks. Wonderful! Service, cleanliness help and friendliness of the staff superb. Will definitely stay there again on my next trip to Hanoi. Very highly recommend
Stayed 25 nights in Oct 2024
Verified

8/10 Good

HeeDong

Liked: Cleanliness, property conditions & facilities
Everything is ok
Stayed 3 nights in Mar 2023