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Super Candle Hotel

4.0 star property
VIP Access

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Photo gallery for Super Candle Hotel

Indoor pool
Garden
Front of property
President Suite Room | City view
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • Gym

Explore the area

View in a map
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000
  • Lotte Center Hanoi
    ‪10 min walk‬
  • West Lake
    ‪13 min walk‬
  • Ho Chi Minh Mausoleum
    ‪3 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | View from room

Two Bedroom Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | View from room

Deluxe Twin Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Executive Double Room | Room amenity

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 2 bedrooms, premium bedding, memory-foam beds, minibar

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area | 37-inch LCD TV with cable channels, TV, computer monitors

One Bedroom Apartment

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 2 bedrooms, premium bedding, memory-foam beds, minibar

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | City view

Superior Twin Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for President Suite Room

President Suite Room | 2 bedrooms, premium bedding, memory-foam beds, minibar

President Suite Room

  • 230 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

View all photos for Studio Apartment One Bedroom

Studio Apartment One Bedroom | City view

Studio Apartment One Bedroom

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

37-inch LCD TV with cable channels, TV, computer monitors

Family Apartment

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 3 Single Beds

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About this property

Super Candle Hotel

Art Deco hotel with 2 restaurants and 2 hot tubs
This hotel features 2 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Super Candle Hotel offers 72 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 5 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Super Candle Hotel. During your stay, you're just a quick walk from Van Phuc Diplomatic Corps. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine while dining at Full Moon International C
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute drive from Hoan Kiem Lake and a few minutes from West Lake
  • Airport shuttle service available for a fee
As a guest of Super Candle Hotel, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1292 square feet (120 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Super Candle Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Full Moon International C – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Tropical Oasis – Overlooking the garden, this restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 200,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Full Moon International C
  • Tropical Oasis

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference centre (1,292 square foot of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 21 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 650000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 250000 for adults and from VND 200000 for children
  • Airport shuttle fee: VND 650000 per vehicle (one-way)
  • Rollaway bed fee: VND 650000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Super Candle Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candle Hanoi
Candle Hotel
Candle Hotel Hanoi
Super Hotel Candle Hanoi
Super Hotel Candle
Super Candle Hanoi
Super Hotel Candle
Super Candle Hotel Hotel
Super Candle Hotel Hanoi
Super Candle Hotel Hotel Hanoi

Super Candle Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 252 out of 517 reviews
Rating 8 - Good. 199 out of 517 reviews
Rating 6 - Okay. 43 out of 517 reviews
Rating 4 - Poor. 16 out of 517 reviews
Rating 2 - Terrible. 7 out of 517 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kanemoto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kenyota

Stayed 1 night in May 2025

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is really nice. We loved the pool and the spa staff and reception staff were really friendly and helpful. We had an unfortunate interaction with the restaurant staff on our last night where they kept ignoring us for the entire time and being quite rude, forgetting half our order and only waiting on other tables. Eventually we got up and left as we got tired of waiting for service and it left us quite upset. It was a bit of a hassle trying to get them to honor the expedia 20% off discounts with the VIP access but eventually they did at reception, i feel this was more a lack of communication to the other departments within the hotel. We did have to get up really early for a bus the mornjng we left and they put together breakfast bags for us which was really nice.
Stayed 2 nights in May 2025

10/10 Excellent

Kanemoto

Stayed 2 nights in May 2025

6/10 Okay

TAKAYUKI

Stayed 1 night in May 2025

10/10 Excellent

TAKUO

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel is nice, spacious rooms. Neighborhood is not very walkable.
Stayed 5 nights in Mar 2025

10/10 Excellent

To-Nhu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious rooms
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large space!

It was fantastic for us to have a large space (2 bed apartment) in the middle of our Vietnam trip. The hotel felt a little outdated though and the main bathroom flooded into the hallway and the poor hotel staff was on her hands and knees with me trying to mop up! It felt like the drain in the bathroom was uphill rather than down.... Location was fine for walking but tours would not pick us up due to not being in the old quarter, travellers beware! Local shops meant we could easily access food and the staff were very helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

HIDEKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても快適でした

とても快適でした
Stayed 4 nights in Feb 2025

10/10 Excellent

LEMAITRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

It was a wonderful stay
Stayed 1 night in Feb 2025

10/10 Excellent

masami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water form the tap and shower was very oily. Probably such water contained something and it feels like not so good.
Stayed 2 nights in Feb 2025

10/10 Excellent

amnon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Minh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is spacious
Stayed 1 night in Dec 2024

10/10 Excellent

HYUNGSIK

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

chun-yang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常棒的公寓酒店服務

很棒的飯店服務，住宿空間很大，二房間三個廁所，是令人滿意的空間。很棒。
Stayed 1 night in Dec 2024

8/10 Good

Charu

Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Trinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything that a five star hotel has. The breakfast is amazing. Very peaceful sleep without any noise. A bit far from the old town where everything is but we can catch grab to go anywhere so cheap. Staff are friendly and attentive. We would definitely stay here again
Stayed 1 night in Nov 2024

6/10 Okay

Chinwe

Liked: Cleanliness
Amenities are ancient, one of the towels had stains on it. Room was upkeep after one night.
Stayed 2 nights in Oct 2024

2/10 Terrible

BYUNGKYU

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
1) Poor swimming pool, gym (too small swimming pool and water level is too low) 2) Only provide 1 card key 3) Slow elevator 4) Poor breakfast (food is nearly dried and no variety) I will never stay here again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Hien

Stayed 1 night in Aug 2024

8/10 Good

Maxime

Stayed 3 nights in Aug 2024