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The Old Quay House

4.0 star property

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Garden
Deluxe Double or Twin Room, 1 Bedroom, Terrace, Sea View | View from room
Deluxe Double or Twin Room, 1 Bedroom, Terrace, Sea View | Desk, iron/ironing board, free WiFi, bed sheets
Superior Double Room, 1 Bedroom, Terrace, Sea View | View from room
Lunch and dinner served, local cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Griggs Quay, Hayle, England, TR27 6JG
  • Place, Penwith Pitch and Putt
    ‪17 min walk‬
  • Place, Paradise Park and JungleBarn
    ‪19 min walk‬
  • Place, West Cornwall Golf Club
    ‪3 min drive‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪45 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Bedroom, Ensuite

Standard Double or Twin Room, 1 Bedroom, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room, 1 Bedroom, Ensuite

8.0 out of 10
Very good
(1 review)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Terrace, Sea View

Deluxe Double or Twin Room, 1 Bedroom, Terrace, Sea View | Terrace/patio

Deluxe Double or Twin Room, 1 Bedroom, Terrace, Sea View

  • 3 sq m
  • Sleeps 2
  • 1 King Bed
  • Sea view

View all photos for Superior Double Room, 1 Bedroom, Terrace, Sea View

Superior Double Room, 1 Bedroom, Terrace, Sea View | View from room

Superior Double Room, 1 Bedroom, Terrace, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • 3 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Sea view

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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4.0 out of 5, Very good, 151 reviews
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includes taxes & fees
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About this property

The Old Quay House

Inn with free parking, near Paradise Park and JungleBarn
A restaurant, a bar/lounge and a meeting room are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
The Old Quay House offers 9 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Hayle inn provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Old Quay House, you'll be within walking distance of Paradise Park and JungleBarn. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a meeting room and a terrace
  • On-site recreation includes a playground
  • Just a 3-minute drive from Paradise Park and JungleBarn and a few minutes from West Cornwall Golf Club
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Old Quay House also features a terrace and a garden. Self parking is free.

This 4-star Hayle inn is smoke free.

On-site venue – This restaurant specialises in local cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 11:30 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily from 11:30 AM - 9 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Old Quay House Inn Hayle
Old Quay House Inn
Old Quay House Hayle
Old Quay House
The Old Quay House Hayle
The Old Quay House Inn
The Old Quay House Hayle
The Old Quay House Inn Hayle

The Old Quay House Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 57 reviews
Rating 8 - Good. 19 out of 57 reviews
Rating 6 - Okay. 6 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Colin

Stayed 2 nights in Oct 2025

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, amenities
We had a lovely room at The Old Quay House with superb views over the Estuary but only for 2 of our three nights sadly. The bed was so comfortable and waking up to that view was wonderful. The Superior room we had for our last night, also looking out over the sea was much smaller with a small double bed. Everything was provided for including binoculars and torches etc. which was a nice touch. Generally we felt a lack of warmth and personal attention especially since they don’t provide breakfast which would enable more staff interaction. Apart from that we had a very pleasant stay.
Stayed 3 nights in Aug 2025

8/10 Good

Pramod kumar

Liked: Cleanliness, staff & service
Location is beautiful
Stayed 2 nights in Jul 2025

10/10 Excellent

CHING MAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended the hotel. The environment of the hotel is excellent and comfortable. The room is clean and tidy. My child like the playground and I enjoy the view around. Plenty of free parking space which is very convenient. The breakfast nearby is also wonderful and hotel resident got 10%off. We had a dinner in the hotel restaurant as well. The seafood skewer is very nice. No discount for residents though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous break at the old quay house, hayle

Friendly, relaxing atmosphere with fantastic views of hayle estuary. Watching the tide come in and go back out from our room and seeing the wild birds in the local area was fascinating. The staff were friendly and the meals were excellent. Thoroughly enjoyed our stay even tho the weather wasn’t on our side. We would definitely return.
Canadian geese regularly on the estuary
View of the tide in
View of the tide out
Stayed 3 nights in Jul 2025

6/10 Okay

Trinh

Travelled with partner
Liked: Cleanliness
Booked and paid for seaview room and was very disappointed to find the water had dried up for quite sometime. The hotel picture and description needs updating. I would not have booked had I’d known.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mehmet, coral gables

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in May 2025

6/10 Okay

David

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Excellent staff and location with good food. However, our Lodge had a leaking front door, mould all round the shower tray and grouting, a shower tray that filled with water when using and lumpy pillows.
Stayed 2 nights in Apr 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great position with room overlooking the estuary
Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and views of the estuary, friendly staff. Comfortable bed and a great power shower. Definitely will return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time at the old Quay Inn

Really enjoyed our stay at the old Quay Inn. Our room overlooked the estuary,what a wonderful sight.Didnt eat her as we had with our family. Very high standard of hygìene
Stayed 2 nights in Oct 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

vee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal base if you want to visit multiple places. Relaxing watching the estuary fill up and the ducks returning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Quay House

Comfortable room, easy check in, newly refurbished.
Stayed 2 nights in Jul 2024

6/10 Okay

Andy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Joye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Ian

Stayed 1 night in Jun 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small bur perfectly formed.

Comfortable and clean room. Great view. Quiet. Excellent attention to detail, from the bird book and binoculars to cotton balls and dressing gowns.
Stayed 1 night in Jun 2024

8/10 Good

Jevgenij

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay in room 6 you get your own veranda and not overlooked. Amazing views. Quiet. And waking up to the view of the estuary. Wow. It’s worth paying extra. We will go again.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cornwall 2024

Stayed 2 nights in Mar 2024

10/10 Excellent

Lisette

Stayed 3 nights in Aug 2023