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Best Western Plus Butterfield Inn

2.5 star property

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Photo gallery for Best Western Plus Butterfield Inn

1 bedroom, in-room safe, desk, iron/ironing board
Property amenity
Reception
Exterior
Indoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
1010 E 41st Street, Hays, KS, 67601
  • Tebo Village
    ‪3 min walk‬
  • Fort Hays State University
    ‪6 min drive‬
  • Fort Hays State Historic Site
    ‪7 min drive‬
  • Hays, KS (HYS-Hays Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

9.6 out of 10
Exceptional
(15 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(22 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

8.8 out of 10
Excellent
(9 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Butterfield Inn

Hotel with free breakfast, in the vicinity of Fort Hays State University
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Best Western Plus Butterfield Inn offers 75 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Hays hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Best Western Plus Butterfield Inn. During your stay, you're just a quick walk from Tebo Village. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 6 minutes by car from Fort Hays State University and 7 minutes from Fort Hays State Historic Site
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Plus Butterfield Inn offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. Event space at this hotel measures 850 square feet (79 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Butterfield Inn. Self parking is free.

This Hays hotel is smoke free.

Guests are served a free breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 850 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Butterfield
Best Western Butterfield Hays
Best Western Butterfield Inn
Best Western Butterfield Inn Hays
Butterfield Inn
Best Western Butterfield Hotel Hays
Best Western Hays
Best Plus Butterfield Hays
Best Western Butterfield Inn
Best Western Plus Butterfield Inn Hays
Best Western Plus Butterfield Inn Hotel
Best Western Plus Butterfield Inn Hotel Hays

Best Western Plus Butterfield Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

gregory

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Liked: Property conditions & facilities
Friendly, clean room
Stayed 1 night in May 2025

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great and the beds were comfy. The breakfast was good! The best part of our stay was the young lady at the front desk on the morning when we were checking out. Vanessa was a breath of fresh air and we could tell that she loves helping people, no matter the situation! I left my favorite earrings I've had for 20 years in my room, but didn't realize it until 2 days later when i got home. I called the hotel and Vanessa answered! She remembered me. She said they had the earrings and that she would mail them to me (at my cost)! I really appreciate the housekeeper and Vanessa for their integrity and helpfulness!! Thank you, ladies!!
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay for our son’s graduation.
Stayed 1 night in May 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Ok
Stayed 1 night in Mar 2025

6/10 Okay

Carl

Travelled with family and small children
Liked: Cleanliness, staff & service
Room OK except salad from previous visitor left in the refrigerator. My daughter used the pool & hot tub with my granddaughter. She said the pool needed cleaning (bit of algae growing on bottom?) also hot tub. Staff was great. I left clothes in closet which the desk clerk will send to me by UPS>
Stayed 1 night in May 2025

6/10 Okay

Sarah, Palmer

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this for graduation weekend and should’ve requested a second floor room. Lots of noise from the upstairs all night. The pillows are not even a standard size, and since it was fully booked for graduation, there weren’t any extras.
Stayed 4 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Misti Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Great service and breakfast!
Stayed 1 night in May 2025

8/10 Good

Clarence, Kutztown

Liked: Cleanliness
Convenient , clean room, good bed and good breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Clean but showing age.

It was a nice sized room. Beds are so old and tired and squeaky and hard…. Clean but showing age.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Stayed 1 night in May 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

KELVIN, Kansas City

Stayed 1 night in Apr 2025

8/10 Good

Gini

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Eric, Greenfield

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Staff were awesome! Loved staying here! Only detractors were maintenance type items like our door being so bent you could see through the edge such that I had to place towels in the door to keep privacy.
Stayed 1 night in May 2025

10/10 Excellent

David, Stow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is dated and showing its age in the lobby, elevator and the rooms. It was clean and orderly but in need of an upgrade and renovation. Great service from the staff all around.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Just OK

Rooms are a bit run down. Sofa was really worn. Just didn’t feel like like it’s well taken care of. Shower wasn't the cleanliest. Neither was the whole bathroom.
Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice one night stay

Nice hotel with large room and tasty breakfast. Check in was quick and efficient and there’s lots of restaurants nearby.
Stayed 1 night in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and convenient
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Its a no for me

Dirty. Animal hair all over bedding. Nightstand obviously not wiped clean. Sink and shower drains were both clogged. Yellow skittle in the bathroom sink. Not swept, dirt stuck to the bottom of our feet. Wood floor planks seperated. Understaffed. Requested early check in. Not granted. Had to wait 30 minutes to check in due to rooms not being ready...mind you this was well after 3pm, regular check in time. So much chlorine in the pool that the whole first floor smelled very strong. Will not stay there again. Do not recommend.
Stayed 1 night in Apr 2025

8/10 Good

Clint

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025