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Best Western Plus Butterfield Inn

2.5 star property

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Photo gallery for Best Western Plus Butterfield Inn

Exterior
Fitness facility
In-room safe, desk, iron/ironing board, free cots/infant beds
Lobby
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Air-conditioning
  • Gym

Explore the area

View in a map
1010 E 41st Street, Hays, KS, 67601
  • Place, Tebo Village
    ‪3 min walk‬
  • Place, Vineyard Park Nature Area
    ‪7 min walk‬
  • Place, Big Creek Crossing
    ‪15 min walk‬
  • Airport, Hays, KS (HYS-Hays Regional)
    ‪7 min drive‬

Room options

View all photos for 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

1 King Bed

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

9.6 out of 10
Exceptional
(16 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

8.8 out of 10
Excellent
(10 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds, Non-Smoking, Work Desk, Microwave And Mini-Refrigerator, Wi-Fi, Full Breakfast

In-room safe, desk, iron/ironing board, free cots/infant beds

2 Queen Beds, Non-Smoking, Work Desk, Microwave And Mini-Refrigerator, Wi-Fi, Full Breakfast

  • Sleeps 4

View all photos for 1 King Bed, Nonsmoking, Sofabed

In-room safe, desk, iron/ironing board, free cots/infant beds

1 King Bed, Nonsmoking, Sofabed

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed Nonsmoking

In-room safe, desk, iron/ironing board, free cots/infant beds

1 King Bed Nonsmoking

  • Sleeps 2

View all photos for 1 King Bed Pet Friendly First Floor Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

1 King Bed Pet Friendly First Floor Non-Smoking

  • Sleeps 2

View all photos for 2 Queen Beds Pet Friendly First Floor Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

2 Queen Beds Pet Friendly First Floor Non-Smoking

  • Sleeps 4

View all photos for Queen Room with Two Queen Beds - Disability Access

Living area | 32-inch LCD TV with cable channels, TV

Queen Room with Two Queen Beds - Disability Access

  • Sleeps 4

View all photos for Queen Room with Two Queen Beds - Non-Smoking

Living area | 32-inch LCD TV with cable channels, TV

Queen Room with Two Queen Beds - Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

2 Queen Beds

  • Sleeps 4

View all photos for Accessible 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Accessible 1 King Bed

  • Sleeps 2

View all photos for King Room - Non-Smoking

Living area | 32-inch LCD TV with cable channels, TV

King Room - Non-Smoking

  • Sleeps 2

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About this property

Best Western Plus Butterfield Inn

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Best Western Plus Butterfield Inn offers 75 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Hays hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Best Western Plus Butterfield Inn. During your stay, you're just a quick walk from Tebo Village. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 6 minutes by car from Fort Hays State University and 7 minutes from Fort Hays State Historic Site
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Plus Butterfield Inn offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. Event space at this hotel measures 850 square feet (79 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Butterfield Inn. Self parking is free.

This Hays hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 850 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 7 April 2026 to 19 April 2026 (completion date subject to change). The following areas are affected:
  • Lift
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Butterfield
Best Western Butterfield Hays
Best Western Butterfield Inn
Best Western Butterfield Inn Hays
Butterfield Inn
Best Western Butterfield Hotel Hays
Best Western Hays
Best Plus Butterfield Hays
Best Western Butterfield Inn
Best Western Plus Butterfield Inn Hays
Best Western Plus Butterfield Inn Hotel
Best Western Plus Butterfield Inn Hotel Hays

Best Western Plus Butterfield Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Carol

Stayed 1 night in Jan 2026

10/10 Excellent

Guy, Colorado Springs

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Carolyn

Stayed 1 night in Jan 2026

10/10 Excellent

Jack

Everything worked well, The room is very adaquate , the price was acceptable and so far I’m satisfied with the experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Cheri

Stayed 1 night in Jan 2026

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Bathroom sink was cracked and surface was defective. Very noisy, Hotel plumbing squeals when hot water is used. Room doors slam. Garbage truck collected at 5:30 AM woke us up Remote control for TV was broken, no back cover where batteries go, was just taped up with clear plastic tape.
Stayed 1 night in Jan 2026

2/10 Terrible

Lorraine Lynn

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Not happy at all, they have the heat in their room on a motion sensor so if you dont get out of bed and move infront of the sensor every 10 minutes the heat doesnt go on and the room gets freezing. Cant sleep in a cold room and waking up multiple times through the night leaves you exausted. Told the front desk and they say they know about the problem and its supposed to be for the AC not the heat and they should get it fixed soon and have multiple complaints.. shouldnt put people in a room with no heat!
Stayed 2 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
The room was nice & clean.. TP wasn't stocked well, but got by.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan

Stayed 1 night in Jan 2026

8/10 Good

Shelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean. The bed was comfortable, The staff was friendly once you got them to the desk. You always have to ring the bell to get them to come out of the office. Seems weird they had cereal out but they had no milk. But the breakfast was whet you expect otherwise.
Stayed 1 night in Jan 2026

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, staff were friendly, bummed the waffle machine was not working. Pool room was a bit strong, hot tub was HOTTTT
Stayed 2 nights in Dec 2025

4/10 Poor

Jennifer

Travelled with partner
Disliked: Amenities, property conditions & facilities
The overwhelming smell of air fresheners was overwhelming. I could hardly breathe. Trying to shower in the tub was dangerous because the floor was so slippery. I had to tie a towel to the grab bar and hang on to it while trying to shower... terrible! The breakfast this morning was utterly gross. The food looked inedible, dried out and cold. We didn't trust it to eat. The bed was so old, I could spring in my back. My back hurt this morning and had to take a pain pill. The towels had visible holes in them. So old and thin.
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Leighton

Stayed 1 night in Jan 2026

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

6/10 Okay

Angel

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

6/10 Okay

Jerry

Barking Dogs. BW needs to reconsider their dog friendly policy.
Stayed 1 night in Dec 2025

10/10 Excellent

Dacia, Gypsum

Stayed 1 night in Dec 2025

10/10 Excellent

Janine

Stayed 1 night in Dec 2025

4/10 Poor

Ivory

Stayed 1 night in Dec 2025

8/10 Good

Barbara

Stayed 2 nights in Dec 2025

4/10 Poor

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Missing light over the bathroom sink. Breakfast was cold. Had to use microwave for eggs/biscuits/potatos. Waffle iron was not turned on, no syrup, no yogurt, no muffins. The staff was friendly but we may choose a different hotel next time through in April.
Stayed 1 night in Dec 2025

8/10 Good

James

Stayed 1 night in Dec 2025