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The Hickstead Hotel

3.5 star property

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Photo gallery for The Hickstead Hotel

1 bedroom, premium bedding, desk, laptop workspace
Concierge desk
Property grounds
Exterior
Daily English breakfast (GBP 14 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Hickstead All England Jumping Course
    ‪19 min walk‬
  • American Express Stadium
    ‪14 min drive‬
  • University of Sussex
    ‪18 min drive‬
  • London (LGW-Gatwick)
    ‪20 min drive‬

Room options

View all photos for Double Room

1 bedroom, premium bedding, desk, laptop workspace

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

1 bedroom, premium bedding, desk, laptop workspace

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, premium bedding, desk, laptop workspace

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room | 1 bedroom, premium bedding, desk, laptop workspace

Twin Room

  • Sleeps 2
  • 2 Single Beds

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Front of property

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  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (706)
The price is CHF 104
for 1 room
includes taxes & fees
29 Jun - 30 Jun
The Birch Hotel

About this property

The Hickstead Hotel

Edwardian hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include conference space, concierge services and dry cleaning.
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Hickstead Hotel. During your stay, you'll be within walking distance of Hickstead All England Jumping Course. Features include free WiFi in public areas, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 6 minutes by car from South Downs National Park and 8 minutes from Hickstead All England Jumping Course
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

The business-friendly The Hickstead Hotel also features multilingual staff, a garden, and coffee/tea in common area. Free self parking is available. The property offers extended parking privileges.

This Edwardian Haywards Heath hotel is smoke free.

The hotel hosts a free manager's reception daily.
Oak Tree Bistro – This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar – This bar only serves dinner. Open daily.
Room service (during limited hours) is available.

Languages

Bulgarian, English, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14 for adults and from GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 197 out of 503 reviews
Rating 8 - Good. 183 out of 503 reviews
Rating 6 - Okay. 85 out of 503 reviews
Rating 4 - Poor. 28 out of 503 reviews
Rating 2 - Terrible. 10 out of 503 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, relaxed, lovely staff, easy to get to, ample parking, nice area for a stroll.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing too much trouble very professional good ro

Stayed 5 nights in Mar 2025

8/10 Good

Geoff

Liked: Cleanliness, property conditions & facilities, room comfort

Nice and clean but a strong sewage smell in foyer.

Stayed 2 nights in Mar 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
good location , secure parking Staff very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Saad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Saad

Stayed 4 nights in Mar 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

Poor Stay

Bed Uncomfortable, TV did not work and is from the dark ages. Although staff tried to help - couldn't change channels or adjust volume. Breakfast choice of mine was also of poor quality. I would Only stay here if there is no alternative
Stayed 1 night in Mar 2025

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Stephanie

Business traveller
Stayed 2 nights in Jan 2025

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay but next to the conference room where there was a party happening
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above.
Stayed 3 nights in Feb 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again, breakfast service can be better

Reception was great, easy check in lots of parking. Rooms clean and tidy. Strange layout with the TV the opposite end of thr room but the mirror right over the bed. Felt a little odd. Breakfast was slow service, staff more interested in chatting and laughing in the kitchen, but was nice when it came out.
Stayed 1 night in Feb 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant!

Love the hickstead! So clean, friendly staff and just perfect in every way!
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible
Stayed 1 night in Feb 2025

6/10 Okay

Shawn, Aylesbury

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dated and not in great condition.
Stayed 1 night in Dec 2024

6/10 Okay

Shawn, Aylesbury

Business traveller
Disliked: Amenities, property conditions & facilities
Very dated and not in great condition.
Stayed 1 night in Feb 2025

6/10 Okay

Michael, Reading

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is OK. The beds are not comfortable, why not invest in some new mattresses? There was no heating on in the hotel in the afternoon (it was February). You could hear noises from adjacent rooms (fortunately they were fairly quiet). Nonetheless a reasonably priced hotel. Would we stay again, No...
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Keith

Stayed 3 nights in Feb 2025

8/10 Good

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Does what it says on the tin
Stayed 1 night in Jan 2025