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ATLANTIC Hotel Heidelberg

4.5 star property

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Photo gallery for ATLANTIC Hotel Heidelberg

Bar (on property)
Ballroom
Lobby lounge
Grand Suite | Wardrobe
Sauna, steam room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Europaplatz 1, Heidelberg, Baden-Württemberg, 69115
  • Place, University of Heidelberg New Campus
    ‪4 min drive‬
  • Place, Heidelberg Castle
    ‪5 min drive‬
  • Place, Marktplatz
    ‪5 min drive‬
  • Airport, Mannheim (MHG)
    ‪11 min drive‬

Room options

View all photos for Comfort Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room

9.8 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

  • 50 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

View all photos for Grand Suite

Grand Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Suite

  • 106 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Studio

  • Sleeps 3

Deluxe Room

  • Sleeps 2

Superior Room

  • Sleeps 2

Suite

  • Sleeps 3

View all photos for Comfort Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room

  • Sleeps 2

View all photos for Grand Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Suite

  • Sleeps 2

Comfort Room

  • Sleeps 2

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About this property

ATLANTIC Hotel Heidelberg

Luxury hotel connected to the convention centre in Heidelberg with a full-service spa
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
ATLANTIC Hotel Heidelberg offers 310 air-conditioned accommodations with laptop-compatible safes and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
With your stay at ATLANTIC Hotel Heidelberg, you're connected to the convention centre and just a quick walk from Heidelberg Congress Center. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by car from Heidelberg Castle and 7 minutes from Marktplatz
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
ATLANTIC Hotel Heidelberg offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3767 square feet (350 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at the luxury ATLANTIC Hotel Heidelberg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Heidelberg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
15 High – This restaurant only serves dinner.
Deli Lounge – On-site delicatessen. Open daily.
15 High Sky Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 15 High
  • 15 High Sky Bar
  • Deli Lounge

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3,767 square feet of conference space
  • 8 meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 13 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hotelbird mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 13 for children
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hotelbird mobile app before check-in.
Property Registration Number HRB 37106

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Atlantic Heidelberg Heidelberg
ATLANTIC Hotel Heidelberg Hotel
ATLANTIC Hotel Heidelberg Heidelberg
ATLANTIC Hotel Heidelberg opening soon
ATLANTIC Hotel Heidelberg Hotel Heidelberg

ATLANTIC Hotel Heidelberg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 154 out of 224 reviews
Rating 8 - Good. 55 out of 224 reviews
Rating 6 - Okay. 9 out of 224 reviews
Rating 4 - Poor. 6 out of 224 reviews
Rating 2 - Terrible. 0 out of 224 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Priscilla, Reading

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal breakfast
Stayed 1 night in Jul 2025

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Jul 2025

8/10 Good

Jing

Stayed 2 nights in Jul 2025

10/10 Excellent

Magdaline

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very modern. The rooms were clean and comfortable. The rooftop breakfast area and bar was very nice. I would stay here again if attending a conference at the congress centre.
Stayed 4 nights in Jun 2025

10/10 Excellent

Fiona

Stayed 1 night in Jun 2025

6/10 Okay

serkan, New York

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
The hotel is very good as architecture and in size. Very nice view on top of the Floor. Where you have your breakfast. And the breakfast is also very nice. If you have a car, the parking is very convenient. The rooms are luxurious, but the service is the problem. We arrived in our room after a long day trip and the housekeeping did not clean the room or change the glasses. We have two separate beds and the housekeeping only did one of them. They didn’t change the towels and so on so when I called the reception and asked what happened they said they were short on staff. This is nonsense because the housekeeping was already in the room and they did only the bed and they left. Also, the day we arrived was one of the hottest day and the air conditioning was not working properly so I asked for a technician they didn’t have a technician at that moment. Next day I have asked for the technician again and they said they will go into the room and fix the problem but when I arrived in my room in the afternoon, nothing was fixed so I called the reception again. They said this is how their air conditioning works so they are telling you stories about housekeeping and technician just to postpone you. If its a hot day, the room is hot too. So overall I liked the hotel but did not enjoy the service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel, San Diego

Travelled with family
Liked: Amenities
Deborah was very helpful during breakfast buffet.
Stayed 1 night in Jun 2025

10/10 Excellent

Arvind, Irving

Liked: Cleanliness, amenities, property conditions & facilities
Good location and breakfast is amazing.
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and central with the train station. Very nice accommodations as well.
Stayed 2 nights in May 2025

10/10 Excellent

Daiki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Nuhamin, Stoke-on-Trent

Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Arthur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed with the hotel. Will definitely stay again when I’m in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Uzo

Stayed 3 nights in Mar 2025

8/10 Good

ASHLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel was located next to the train station, the sound proofing was effective. Check-in was a bit odd since reception desk is not on the level of the main entrance (from street). In-room AC didn't seem functional, so we ended up with the window open - listening to the train station sounds anyway.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities

Home away

It was a bit dusty, like the room hasn't been used in a while. I also couldn't figure the thermostat, if there was one. Over all though, it was a pleasant stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

JIAJUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Jan 2025

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Romain

Stayed 2 nights in Jan 2025

4/10 Poor

Shauren

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room stifling hot, no thermostat. No shampoo or conditioner just a hair and bodywash in one. Sheets like sandpaper. Gym not open before 7am
Stayed 3 nights in Dec 2024

10/10 Excellent

Kellie

Stayed 1 night in Nov 2024

10/10 Excellent

Kirk Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, clean and next to train station

I booked this property last minute due to a change of plans and I was impressed at the experience. I was quickly checked into my room. The hotel is very modern and clean. It is conveniently located next to the central train station.
Stayed 1 night in Nov 2024

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities
TV had a Chromecast but its volume didn't go high enough to actually use it.
Stayed 2 nights in Oct 2024