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The Heidelberg Exzellenz Hotel

3.5 star property

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Photo gallery for The Heidelberg Exzellenz Hotel

Lobby sitting area
Meeting facility
Triple Room | 1 bedroom, individually decorated, desk, iron/ironing board
Front of property
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rohrbacher Straße 29, Heidelberg, BW, 69115
  • University of Heidelberg Old Campus
    ‪15 min walk‬
  • Marktplatz
    ‪3 min drive‬
  • Heidelberg Castle
    ‪4 min drive‬
  • Mannheim (MHG)
    ‪13 min drive‬

Room options

View all photos for Studio (2 People)

Studio (2 People) | 1 bedroom, individually decorated, desk, iron/ironing board

Studio (2 People)

9.6 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

1 bedroom, individually decorated, desk, iron/ironing board

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

1 bedroom, individually decorated, desk, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, individually decorated, desk, iron/ironing board

Triple Room

9.4 out of 10
Exceptional
(10 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Studio (1 Person)

Studio (1 Person) | In-room business centre

Studio (1 Person)

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Premium Triple Room (Castle view) | View from room

PLAZA Premium Heidelberg

  • Spa
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (253)
The price is CHF 119
for 1 room
includes taxes & fees
13 Jul - 14 Jul
PLAZA Premium Heidelberg

About this property

The Heidelberg Exzellenz Hotel

Hotel in Heidelberg, near Heidelberg Castle
Self parking, a business centre and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-in are on-site.
The Heidelberg Exzellenz Hotel offers 48 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include baths or showers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Heidelberg Exzellenz Hotel. During your stay, you're just a quick walk from Neckar Valley-Odenwald Nature Park. Free WiFi in public areas, a business centre and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a business centre, a meeting room and conference space
  • Guests speak favourably about the location and the clean guestrooms
  • Steps from Neckar Valley-Odenwald Nature Park and 5 minutes on foot from Schatzkammer
  • Pets welcome for a fee
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. The business-friendly The Heidelberg Exzellenz Hotel also features laundry facilities, dry cleaning/laundry services, and express check-in. Parking is available for a fee.

This 3.5-star Heidelberg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 9 for children

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • 1 step to reach entrance
  • Lift (70 centimetre wide door)

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests will receive lockbox information

Access methods

Staffed front desk, lockbox

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 9 for children
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg

The Heidelberg Exzellenz Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 262 out of 436 reviews
Rating 8 - Good. 145 out of 436 reviews
Rating 6 - Okay. 21 out of 436 reviews
Rating 4 - Poor. 4 out of 436 reviews
Rating 2 - Terrible. 4 out of 436 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay for football

A 2 night stay in Heidelberg for the Hoffenheim match. A large room, comfy bed. Hotel met my needs for the duration of the trip.
Stayed 2 nights in Jan 2025

6/10 Okay

Jason

Stayed 2 nights in Jan 2025

10/10 Excellent

kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are friendly and attentive. The property is well maintained. It is close enough to the altstadt that walking everywhere was no problem. The food recommendation from the receptionist “krokodil” was not very good and overpriced. Plenty of better places a short distance away. Otherwise all was great!
Stayed 2 nights in Dec 2024

6/10 Okay

Nawal

Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a studio room which had a kettle, fridge etc. Staff were great. It is located within walking distance of the old town and the train station but in a quiet neighbourhood
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Triple room was quite large, had comfortable beds, funky lighting and a functional bathroom with good hot water supply. There was a portable air conditioner provided. Kitchenette did not have a microwave or cooking utensils, but still useful. We enjoyed the daily breakfast (17 euros). Staff were all very friendly and efficient. Short 5 min walk to transport and amenities. Quite a bit further to the old town, bridge and castle
Stayed 3 nights in Sep 2024

10/10 Excellent

ENFU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff, not the best location, 18 minutes walk from the train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Walking distance to old city, wuth plenty of shops and great food. Parking on street could be a challenge, i was looking .
Stayed 1 night in Sep 2024

8/10 Good

Gerald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to all amenties, clean hotel, nice reception, beds are a bit small but comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Rupa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean hotel with sizable room, we were 3 guests staying in a room. The bathroom was well equipped and there was AC for the summer days. The staff were very helpful in storing our luggage after checkout. The checkin time is 2 PM which was a bit late for us, as we had travelled a long distance, would be nice to have a earlier checkin time
Stayed 1 night in Aug 2024

10/10 Excellent

LIFENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big room and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, 10mins walk to old town, 20mins walk to castle.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadiia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the location was under some construction and it made it challenging for us to locate the hotel. Parking was available on the street and we were able to purchase a parking pass for 5 euro. The hotel is simple, the shower is deep, and the beds are hard. The portable AC was welcomed, but be forewarned there's no central air here.
Stayed 1 night in Jul 2024

10/10 Excellent

Mishell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, everything is so close to within walk, or you can catch a bus or the tram easily. The hotel itself is so nice and clean. Wonderful atmosphere and a lovey experience all together!
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

Enjoyable stay

Clean and comfortable hotel. Minimal staff contact as we never had breakfast so only check in (Handed an i pad) and checkout done manually. The staff were helpful and courteous when we did have contact. Only downside was the rooms were very hot even with the large fan that was supplied. apart from that a very comfortable stay. A 15 minute to many shops and nice restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

MICAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this property! It was perfect :)
Stayed 1 night in Aug 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Only downside was no AC. Great place
Stayed 2 nights in Jul 2024

10/10 Excellent

Kaustubh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the place was conveniently located near the station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs elevator and ac
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and convenient location in a quiet area. Very walkable.
Stayed 2 nights in Jun 2024

8/10 Good

Par, Lexington

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024