The property is nice enough although it could use some deep cleaning. The porch table was very dirty and the porch was full of old cobwebs. The walls are paper thin so we could hear the people in the unit above us. Jennifer in the office was rude and told me to not be hateful when I informed her she had 5 hours (until my daughter went to bed) to have someone come over to change the code on the lock to the cabin. After another family walked into our cabin and I contacted the office to have the code changed on the front door lock, Jennifer informed me that the property management company does not change the code after each checkout! She told me it would take a long time to have someone come and change the code; it took 15 minutes! Also, what isnât clear from the photos is that cabin A where we stayed overlooks the busy parking lot for Cool River Tubing company. The parking lot is very busy between 10 am - 6 pm, and is open until 10 pm.One of the 2 bedrooms does not have a closet in which you can hang up clothes on hangers.The cabin is located near shops, activities, and restaurants and is therefore convenient if one doesnât want to drive every day.I will not be staying here again nor will I recommend it to friends and family who would like to visit Helen.
The stay was an awesome stay! Everything was very clean, nice, and very comfortable! The communication was excellent and very responsive. I would definitely stay here again for my next time in Helen.
Amazing property. It was close to everything, within walking distance. Very clean and management communicated with us every day to make sure everything was okay.
Clean, spacious, well-maintained, and in a good location for easy access to downtown Helen. It was easy to find, and we received several helpful communications before and during our stay. The only improvements I have to suggest are very minor. The hand soap provided was not very good (didn't really latheprov
We had a great time and the accommodations were perfect for us. Location is close but not too close to the main hub of the town. Definitely walkable town if you enjoy and/or a 3 minute ride. Will be coming back!
My best friend and I were looking for a place to go to celebrate our 60th birthdays and settled on Helen, GA. I made the reservation for this place on VRBO and will say that it was a perfect choice. Everything was exactly as described in the listing. The unit was immaculately clean, was in a great location within easy walking distance to the shops in Helen. Our only issue was that the guests in the unit directly above us were very heavy walkers with children that liked to jump and run inside. We contacted the rental company and they reached out to the guests - the second night was much quieter. The private porch was very nice and if we ever find ourselves back in Helen, GA, we would definitely rent from them again (only this time we would choose the top floor unit).
Nice place. Only thing was you can hear everything from floor above from all the walking/stomping around till all hours of the night from main bedroom along with squeaking floor everytime someone walked in corner. Shower hot and cold valve reversed. Plus low water pressure in shower in master bed. Beds very hard.
The place was cute, cozy, comfortable, clean and located in the heart of Helen. The response to questions were very timely and checking in and out was seamless. We would definitely choose to stay here again.
The property was in walking distances of the main attractions which was a perk. Property was exceptionally clean and beds were comfortable. Our only complaint was the lights outside of each bedroom made sleeping challenging.
The condo was adorable. It was perfect for two couples, very clean and a great location. We had excellent communication from the very beginning. Will definitely stay here again!
We did not stay at the Alpine Village Condo as the rental company had to move us to a different unit. This review is based on the condo we actually stayed at called RiverHaus on Edelweiss.
We found the unit clean and met all our needs for our mini vacation. Rental company was easy to communicate with and they provided us all the information we needed for a smooth stay.
This is a beautiful, very clean, nicely decorated condo that is all on one level and conveniently located close to town and activities. The rooms are very spacious. The communication from the property manager was excellent. It was great for our toddler because there were no stairs inside to worry about. There is another condo above so we could hear some noise from there, but not bad. We would highly recommend this condo.
We stayed in a beautiful condo that was literally in walking distance to all the amenities! A small grocery store very near, the village is absolutely beautiful and very well maintained. We took 2 of our grandchildren, ages 13 and 16 and they said they had a truly great time! We all rode on the Mountain Roller Coaster, went to the Mindscapes Escape Room and tons of shopping. There are lots of restaurants in town too. Well worth going back to and would choose that Alpine Condo A again! Parking is right outside the door! There are 4 or 5 steps up to the condo and a bench outside the door on the porch. Recommend this condo highly!
We stayed for 4 nights. Right across from a park. Walking distance to everything. Had a slight problem but they took care of it right away. Will stay again when we go back. Helen is a visit over and over place. So much to see, eat and drink.