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Hampton Inn Helen

2.5 star property

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Photo gallery for Hampton Inn Helen

Spa
Desk, iron/ironing board, free cots/infant beds, free WiFi
Oversized King Room with Whirlpool and Fireplace | Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

View in a map
147 Unicoi Street, Helen, GA, 30545
  • Place, Charlemagne's Kingdom
    ‪2 min walk‬
  • Place, Helen Arts & Heritage Center
    ‪5 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬

Room options

View all photos for Oversized King Room with Whirlpool and Fireplace

Desk, iron/ironing board, free cots/infant beds, free WiFi

Oversized King Room with Whirlpool and Fireplace

9.4 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Study

Desk, iron/ironing board, free cots/infant beds, free WiFi

King Study

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Study Riverview

Desk, iron/ironing board, free cots/infant beds, free WiFi

King Study Riverview

9.8 out of 10
Exceptional
(10 reviews)
  • 19 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Studio Room

Two Queen Studio Room | Living area | 32-inch LCD TV with cable channels, TV

Two Queen Studio Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Handicapped Accessible with Roll-In Shower

Desk, iron/ironing board, free cots/infant beds, free WiFi

King Handicapped Accessible with Roll-In Shower

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Handicapped Accessible with Access. Bathtub

Desk, iron/ironing board, free cots/infant beds, free WiFi

King Handicapped Accessible with Access. Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King two room Suite

King two room Suite | Desk, iron/ironing board, free cots/infant beds, free WiFi

King two room Suite

8.8 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Standard Room

Two Queen Standard Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Two Queen Standard Room

8.8 out of 10
Excellent
(32 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Queen Standard Room Riverview

Desk, iron/ironing board, free cots/infant beds, free WiFi

Two Queen Standard Room Riverview

9.2 out of 10
Wonderful
(50 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hampton Inn Helen

Riverside hotel with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Hampton Inn Helen offers 67 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Helen. During your stay, you're just a quick walk from Chattahoochee River. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Chattahoochee River and 3 minutes on foot from Charlemagne's Kingdom
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Hampton Inn Helen also features a fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • In the mountains
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 16 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 16 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Helen
Hampton Inn Hotel Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen Hotel
Helen Hampton Inn
Hampton Inn Helen River Hotel
Hampton Inn Helen River
Hampton Inn Helen Hotel
Hampton Inn Helen Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen on the River

Hampton Inn Helen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look forward to the renovations that are in progress to be completed. Still enjoyed the stay...no issues with upgrades in progress.
Stayed 1 night in Aug 2025

8/10 Good

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Sherri

Stayed 1 night in Aug 2025

8/10 Good

Shelli

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great results soon.

Hotel was going through a needed remodel. Nothing was inconvenient , but some area's were in a understandable and necessary mess. No problems , just need patience and understanding for good results. We had a really good view from our room of the river.
Stayed 2 nights in Aug 2025

4/10 Poor

Wolfe

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Had a room on the first floor sadly with renovations starting early in the morning. Tapping, workers talking, glue smell was a great way to wake up. Please if you’re renovating on the first floor try not to put guests on the first floor.
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth, Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Victor, Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean hotel
Stayed 1 night in Aug 2025

8/10 Good

Malachi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Dona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When we went to the pool, we had to clean a lot of leaves from the water. The pool deck also had a lot of leaves. I know that may sound trivial but it was kind of a big deal for us. Otherwise, the place was good. We have stayed there twice and will probably come back next summer.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marlene, Rock Hill

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the breakfast options
Stayed 2 nights in Jul 2025

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
A little dated. Needs serious renovation. Ok for 1 night.
Stayed 1 night in Jul 2025

10/10 Excellent

Johnna

Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location plus helpful & friendly staff

Great location in the heart of Helen. It’s within easy walking distance to the shopping and so many great restaurants. The staff was super friendly and helpful. They even texted us 30 minutes after we checked in to make sure everything was okay with our room.
Balcony for our room with a view of the pool & river.
A very good German restaurant nearby.
Another great restaurant nearby.
Stayed 1 night in Jun 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Road Trip Stop

Great location next to the river. Our kids enjoyed playing in the river and swimming in the pool. Breakfast was excellent with lots of options. Juice, coffee, and cookies available all day. Comfy beds and clean, spacious bathroom.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort

Fun times

Outstanding
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Walking distance to shopping and dining. Clean and renovated rooms. Friendly customer service.
Stayed 1 night in Jul 2025

6/10 Okay

Sarai

Travelled with family, Travelled with pets
The location was great. The staff very helpful and friendly. Unfortunately, the walls are not very sound proof between rooms. I could hear next door conversations and was awaken at 2am by neighbors room party.
Stayed 2 nights in Jun 2025

8/10 Good

Martin Gerard

Liked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Keila, Hinesville

Stayed 2 nights in Jun 2025

8/10 Good

TYRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

G

Liked: Cleanliness, staff & service, room comfort

Great location

Hotel is in a great location. With ample free parking. Easy walk into town. Hotel is a bit tired, but is undergoing an upgrade.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
This is your typical older hotel. It’s not great to look at and the wear and tear is obvious. The lobby and breakfast area are a bit shabby. However, renovations were underway while we were there. All employees were very nice. The room was fine, bed was fairly comfortable. We ended up with a jacuzzi tub that needed deep clean but again that wasn’t a big deal. The thing that makes this hotel great is the ideal location. Not only is it walking distance to the shops and restaurants, but it is right on the river with a nice green space, picnic tables stairs right in to the water. Here you can watch the tubers all day and skip rocks in the evening. This hotel was perfect for my family although I do feel the price I was charged was a bit ridiculous, but I booked last minute so maybe that’s on me.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025