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Helendorf River Inn, Suites & Conference Center

2.5 star property

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Photo gallery for Helendorf River Inn, Suites & Conference Center

Outdoor pool
Meeting facility
Lobby sitting area
Premium Room, 2 Queen Beds, Balcony (Riverfront) | Water view
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor* | Iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
33 Munich Strasse, Helen, GA, 30545
  • Place, Helen Festhalle
    ‪2 min walk‬
  • Place, Helen Arts & Heritage Center
    ‪3 min walk‬
  • Place, Unicoi Hill Park
    ‪4 min walk‬

Room options

View all photos for Premium Room, 2 Queen Beds, Balcony (Riverfront)

Premium Room, 2 Queen Beds, Balcony (Riverfront) | Iron/ironing board, free WiFi, bed sheets

Premium Room, 2 Queen Beds, Balcony (Riverfront)

9.2 out of 10
Wonderful
(84 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor* | Iron/ironing board, free WiFi, bed sheets

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

9.4 out of 10
Exceptional
(63 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Helendorf River Inn, Suites & Conference Center

This hotel features an outdoor pool, a conference centre and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and laundry facilities are on-site. Housekeeping is available on request.
Helendorf River Inn, Suites & Conference Center offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Helendorf River Inn, Suites & Conference Center's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Chattahoochee River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Amenities include a conference centre, a computer and laundry facilities
  • Guests have great things to say about the helpful staff and the location
  • Steps from Chattahoochee River and Helen Festhalle
There's a coffee shop/cafe on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at Helendorf River Inn, Suites & Conference Center. Free self parking is available.

Smoking is allowed in designated areas at this Helen hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • 5 buildings
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Day:
  • Front desk

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Helendorf River Inn Suites
Helendorf River Suites
Helendorf River Inn, Suites & Conference Center Hotel
Helendorf River Inn, Suites & Conference Center Helen
Helendorf River Inn, Suites & Conference Center Hotel Helen

Helendorf River Inn, Suites & Conference Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 591 out of 922 reviews
Rating 8 - Good. 231 out of 922 reviews
Rating 6 - Okay. 78 out of 922 reviews
Rating 4 - Poor. 16 out of 922 reviews
Rating 2 - Terrible. 6 out of 922 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Yahaira

Travelled with family
Liked: Cleanliness, staff & service, amenities
We love everything about our stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Close proximity to many things. Room was clean. Great place overall!
Stayed 1 night in Dec 2025

10/10 Excellent

Víctor T

Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed
Stayed 3 nights in Dec 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Loved the fireplace in the lobby with tables to sit at. The room was nice with a view of the creek.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with group
Liked: Amenities
The hotel had a wonderful German charm and the rooms looking over the river had a beautiful view. Very pleased with our stay!
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cozy holiday feel with clean rooms! Enjoyed the fireplace in the lobby! Staff were very nice!
Stayed 2 nights in Dec 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and friendly! The room was very nice and clean and it was in a great location.
Stayed 2 nights in Dec 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. My only complaint is that the water pressure in the shower was on the low side.
Stayed 2 nights in Dec 2025

10/10 Excellent

Judi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the scenic view from the balcony. Beautiful area!
Stayed 1 night in Dec 2025

10/10 Excellent

Nghi

Stayed 2 nights in Dec 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was very professional and polite. We asked for more coffee to be brought to the room and the cleaning lady was at my door within 5 minutes with more coffee then what I asked for. Plenty of parking space and the Inn is at an excellent location to everything. Highly recommended.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Auburn

Travelled with partner
Liked: Cleanliness, amenities
Nice people, clean comfortable room, good location...
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Stayed 1 night in Dec 2025

2/10 Terrible

Saudia

Disliked: Cleanliness, amenities, property conditions & facilities
The room is extremely congested, and they told me over the phone that there was a kitchen, but there isn’t one. The bathroom is very small, and checkout is at 11 AM—if you stay past that, they charge $50 per hour. Overall, a horrible experience. Not recommended.
Stayed 1 night in Nov 2025

10/10 Excellent

bob

Liked: Cleanliness, property conditions & facilities
Very very nice
Stayed 2 nights in Dec 2025

10/10 Excellent

SUSAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Nice rooms, great location in town center on the river.
Stayed 1 night in Dec 2025

8/10 Good

Kendall

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff and amenities were really good.
Stayed 2 nights in Nov 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and convenient for downtown activities
Stayed 1 night in Nov 2025

10/10 Excellent

Samantha

Stayed 2 nights in Nov 2025

10/10 Excellent

RANDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So glad we chose Helendorf for our first trip to the town. We could walk to everything from our motel. The employees at the hotel were so nice. We will definitely stay there again.
Stayed 3 nights in Nov 2025