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Quality Inn Downtown Helen

Property class: 2.5

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Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Free daily continental breakfast
Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
15 Yonah St, Helen, GA, 30545
  • Place, Unicoi Hill Park
    ‪1 min walk‬
  • Place, Unicoi State Park
    ‪5 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(40 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(50 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn Downtown Helen

Self parking, coffee/tea in a common area and a seasonal outdoor pool are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station and charcoal grills. Housekeeping is available on request.
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Quality Inn Downtown Helen's great location gets high marks from our customers. During your stay, you're just a quick walk from Chattahoochee River. Enjoy features like free breakfast and free WiFi in public areas, plus a seasonal outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a computer, a fireplace at reception and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by foot from Unicoi State Park and a 2-minute drive from Chattahoochee National Forest
  • Cats and dogs welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Downtown Helen. For a fee, parking is available.

Smoking is allowed in designated areas at this Helen hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 25 May and close on 30 September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Quality Inn Downtown Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Quality Inn Downtown Helen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 410 out of 1006 reviews
Rating 8 - Good. 285 out of 1006 reviews
Rating 6 - Okay. 156 out of 1006 reviews
Rating 4 - Poor. 77 out of 1006 reviews
Rating 2 - Terrible. 78 out of 1006 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ceceilia

Stayed 3 nights in Dec 2025

8/10 Good

Maria

Travelled with group
Liked: Room comfort
I have to pay for the parking Breakfast limited Staff friendly Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Suheily

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, perfect location
Stayed 2 nights in Dec 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Geiza

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean, great location
Stayed 2 nights in Dec 2025

2/10 Terrible

Maria

Stayed 2 nights in Dec 2025

10/10 Excellent

Midiala

Liked: Cleanliness, amenities, property conditions & facilities
The place is perfect, clean and confy
Stayed 1 night in Dec 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Stayed 2 nights in Dec 2025

10/10 Excellent

Yandira

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything was perfect 👌
Stayed 1 night in Dec 2025

10/10 Excellent

Elwin, Lakeland

Liked: Cleanliness, amenities, property conditions & facilities
This has been one of good stays of Quality Inn. I was hesitant at first due to prior expiernces but the staff was friendly great location!
Stayed 1 night in Dec 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities
No issues. Front desk staff was great.
Stayed 1 night in Nov 2025

2/10 Terrible

Santhosh

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room is not as expected. See lot of hairs in cot. The pillow is not clean and some bad smell.
Stayed 1 night in Dec 2025

6/10 Okay

elmer

Travelled with family and small children
Disliked: Amenities
The breakfast consisted of toast , bagels, cereal or waffles. No bacon no sausage and no eggs. I selected this location because i wanted to have breakfast without leaving the hotel. Disappointed, also there was a few charges on my credit card for snacks that i did not take, they said it was charged to my room by mistake. Should have been an easy fix, however the lady at the front desk claimed she didn't have the authority to fix the issue.
Stayed 2 nights in Dec 2025

8/10 Good

Limaris

Travelled with family
Liked: Cleanliness, staff & service
Clean rooms, excellent staff, breakfast could include hot proteins.
Stayed 2 nights in Dec 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well thought out. Clean room, nice outdoor area, good parking and very friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was great
Stayed 1 night in Dec 2025

6/10 Okay

Michelle

Stayed 2 nights in Dec 2025

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2025

10/10 Excellent

Deborah L

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the service was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the heart of everything in Helen within walking distance to all the shops and restaurants. Staff was very friendly and welcoming. Room was clean and updated. Overall was a great stay for two nights with family while visiting over the Christmas season. We would definitely stay again. My only complaints are water pressure in shower is too low and it’s hard to get the water temperature just right it’s either scorching hot enough to almost burn you or it’s freezing cold. Bed is too firm. The family staying in the room next-door let the kids run around the hotel at 10:45 PM at night slamming doors consistently but no one seemed to say anything. Coffee in lobby was luke warm had to walk to a nearby coffee shop to get coffee. Continental breakfast was as expected.
Stayed 2 nights in Dec 2025

10/10 Excellent

Aritza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff supper friendly.
Stayed 2 nights in Dec 2025

6/10 Okay

Meiyun

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was nice to upgrade my room. The new room was large and clean. But, the shower curtain was little bit too short. The water leaked to the floor.
Stayed 1 night in Dec 2025