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Howard Johnson Helena

2.0 star property

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Business centre
Standard Room | Desk, iron/ironing board, free WiFi, bed sheets
Standard Room | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Free daily on-the-go breakfast

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

View in a map
2101 11th Ave, Helena, MT, 59601
  • Montana State Capitol
    ‪14 min walk‬
  • Cathedral of St. Helena
    ‪4 min drive‬
  • Carroll College
    ‪5 min drive‬
  • Helena, MT (HLN-Helena Regional)
    ‪4 min drive‬

Room options

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includes taxes & fees
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About this property

Howard Johnson Helena

Hotel in Helena with free breakfast and 24-hour front desk
Along with a bar/lounge, this hotel has WiFi in public areas and conference space. Free on-the-go breakfast and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Howard Johnson Helena offers 71 accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

During your stay at Howard Johnson Helena, you'll be within walking distance of Montana Historical Society Museum. Features include free breakfast and free self-parking, plus a bar.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • WiFi and wired Internet in some public areas for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Montana Historical Society Museum and a few minutes from Montana State Capitol
  • Pets welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are available in public spaces for a fee.

Event space at this hotel measures 2824 square feet (262 square metres) and includes conference space. A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Howard Johnson Helena. Self parking is free.

Guests are served a free on-the-go breakfast daily.
Longhorn Saloon – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • A bar/lounge

Restaurants on site

  • Longhorn Saloon

Things to do

  • Billiards/pool table
  • Ski storage

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,824 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
Property Registration Number BUSI-002747-2025

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Howard Johnson Helena
Howard Johnson Hotel Helena
Howard Johnson Helena Hotel
Howard Johnson Wyndham Helena Hotel
Howard Johnson Helena Hotel Helena
Howard Johnson Wyndham Helena
Howard Johnson by Wyndham Helena Hotel
Howard Johnson by Wyndham Helena Helena
Howard Johnson by Wyndham Helena Hotel Helena

Howard Johnson Helena Reviews

Reviews

5.6
Rating 10 - Excellent. 80 out of 683 reviews
Rating 8 - Good. 165 out of 683 reviews
Rating 6 - Okay. 125 out of 683 reviews
Rating 4 - Poor. 154 out of 683 reviews
Rating 2 - Terrible. 159 out of 683 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Cindy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2025

2/10 Terrible

Jody

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not sure when the last time the floors were vacuumed. I found fecal matter on the wall and on the bathtub. There is no hair dryer. Looks like they washed the mirrors with a dirty rag.
Stayed 1 night in Jun 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Lumpy, saggy mattress. A stray sock from the previous guest. A dim lobby. Trash and filth left in the hallway from construction crew doing renovations. A broken chair. No Kleenex (!!!). Not much to love here.
Stayed 1 night in Jun 2025

6/10 Okay

Angela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room wasn’t very clean, one bed was dirty, toe nail clippings in the floor. There was no breakfast even though online it said there was.
Stayed 1 night in Jun 2025

4/10 Poor

Robert, Florence

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The towels were old and stained. The entire floor stunk in the hallways.
Stayed 3 nights in May 2025

6/10 Okay

Susan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The stay was very accommodating, friendly, and happy. The motel was average, but appropriate for the price. It needs a good deep-cleaning, especially where the baseboard joins the floor. The pool was empty, and there was green, thick water in the hot tub.
Stayed 9 nights in May 2025

2/10 Terrible

Jessica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
My room was dirty upon arrival with pet urine and feces stains on the carpet. Everything was broken, from the door lock to the shattered window. Will not return.
Stayed 4 nights in May 2025

2/10 Terrible

Jennifer Neufeld

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deplorable, at best. Avoid at all costs.

Stayed 1 night in May 2025

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service, property conditions & facilities
Its connected to a little casino. The rooms are not in very good condition, uncomfortable, and dirty. My wife and I walked into our room and before we could set our bags down, walked back out and told the front we arent staying there. Very poor quality and cleanliness. The front desk was not very helpful with anything.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Enter at your own peril...

Place should be shut down until remodeling is complete. At least put a up a "pardon our mess" sign, instead of acting like its normal. Upon checking in another guest was complaining about the broken items in his room. Mine included bulb out, toilet no flush, bathroom fan seized, carpet had patches and stains, sink was slow to drain and the handles and spout were loose. Key card stoped working(not kept near cell phone or cc) and i just stopped closing the door all the way. Great for security huh? It was literally like a slum lord just got it barely ready and said "send it". I'm not picky with hotels, and in my lifetime this is the second worst one I've ever stayed in. That low price is their for a reason. Think of this as the Frontier Airlines of the Helena Hotel system. At least the staff was trying to be helpful. The a/c was cold. As for the rest...see title description
Stayed 1 night in May 2025

4/10 Poor

Kathryn, Bozeman

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not clean. One of our pillows didn't have a pillow case and there was an apparent blood spot on the pillow. They never brought a new pillow case or new/extra pillow after requested. Room and hallways didn't appear to have seen a vacuum recently. The hallway smelled like urine. When I brought up my concerns to the motel, the front desk person essentially rolled her eyes and showed no indication she even cared. We ended up not even staying our (uncancellable/unrefundable) 2nd night. And cancelled the 3rd night. Not recommended. At all.
Stayed 2 nights in May 2025

2/10 Terrible

Teresa

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very dirty. The website said there was breakfast offered but when I asked about it we were told there was none offered. The hotel was very run down and I would have left but it was to late to cancel my reservation.
Stayed 1 night in Apr 2025

4/10 Poor

Robert, Gold Beach

Business traveller
Disliked: Cleanliness, property conditions & facilities
Dirty. Old. Minus a pillow case.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just like the best 1 Star in a third world country

One of the worst condition, dirty, run down hotel I have stayed at outside of 3rd world countries. 2nd floor reeked of some terrible smell, dirty, and dingy. Room was dirty, dresser had broken drawers hanging in place, curtains were half ripped down. Bed had broken box frame or frame as mattress was significantly bowed to the middle, a lantern was sitting on the floor with no table. Hotels.com should not allow this decrepit of a property to be listed.
Stayed 1 night in Apr 2025

8/10 Good

Donald

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Pierre

Travelled with family
Liked: Amenities
Excellent location
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Apr 2025

4/10 Poor

Wayne, Billings

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was too small and had to much furniture Couldn't maneuver wheelchair other than two feet into the room. Could not get intothe bathroom even with. Walker.hubbby had to take me .
Stayed 2 nights in Apr 2025

2/10 Terrible

Don

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Thomas

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not good

Needs major reno
Stayed 1 night in Mar 2025

2/10 Terrible

steven

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nastiest hotel I have ever stepped foot in.
Stayed 1 night in Mar 2025

2/10 Terrible

Thomas

Stayed 1 night in Mar 2025

2/10 Terrible

Travis

Disliked: Cleanliness, property conditions & facilities
No hot water, stains on sheets and towels.
Stayed 1 night in Mar 2025

2/10 Terrible

Beth

Disliked: Cleanliness, property conditions & facilities
Should have listened to the reviews I read before booking this. EVERYTHING bad that I read applied to our room. The sheets hadn’t been changed and someone with greasy skin had slept in it previously. It was very late when we arrived so we slept on top of the sheets (which was ok because it was so hot in our room and either the compressor was shot on our air conditioner/heater or it didn’t have one). Temperature was close to 80 and the window wasn’t openable
Stayed 1 night in Mar 2025