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Hotel Felsen-Eck

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Outdoor dining
Comfort Double Room | Bathroom | Shower, hair dryer, towels
Comfort Double Room, Sea View | Minibar, desk, free WiFi, bed sheets
Superior Double Room, Patio, Sea View | Minibar, desk, free WiFi, bed sheets
Superior Double Room, Patio, Sea View | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Norderfalm 322, Helgoland, Schleswig-Holstein, 27498
  • Place, Museum Helgoland
    ‪3 min walk‬
  • Place, Südstrand
    ‪4 min walk‬
  • Place, Nordstrand
    ‪6 min walk‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | View from room

Comfort Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Patio, Sea View

Superior Double Room, Patio, Sea View | Minibar, desk, free WiFi, bed sheets

Superior Double Room, Patio, Sea View

  • Sea view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, Sea View

Comfort Double Room, Sea View | Minibar, desk, free WiFi, bed sheets

Comfort Double Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room | Minibar, desk, free WiFi, bed sheets

Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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4.2 out of 5, Very good, 81 reviews
The price is CHF 135
includes taxes & fees
5 Jul - 6 Jul
Hotel Helgoländer Klassik

About this property

Hotel Felsen-Eck

This smoke-free hotel features free Wi-Fi in public areas. Housekeeping is available on request.
Hotel Felsen-Eck offers 16 accommodations with minibars and a hairdryer. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a shower. This Helgoland hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Hotel Felsen-Eck, you're just a quick walk from Heligoland Bird Observatory. Features include free WiFi in public areas. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Just a 4-minute walk from Heligoland Bird Observatory and 5 minutes on foot from Museum Helgoland
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces.

This Helgoland hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • No lift

More

  • 2 floors
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Heating
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Helgoland is in a car-free zone and can be reached only by ship.

Access methods

Host will greet you

Pets

  • Pets: EUR 24 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 3.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 24 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel garni Haus Felsen-Eck Helgoland
garni Haus Felsen-Eck Helgoland
garni Haus Felsen-Eck
Hotel Haus FelsenEck
Hotel Felsen-Eck Hotel
Hotel Felsen-Eck Helgoland
Hotel garni Haus Felsen Eck
Hotel Felsen-Eck Hotel Helgoland

Hotel Felsen-Eck Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 20 out of 58 reviews
Rating 8 - Good. 25 out of 58 reviews
Rating 6 - Okay. 6 out of 58 reviews
Rating 4 - Poor. 4 out of 58 reviews
Rating 2 - Terrible. 3 out of 58 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice viee
Stayed 3 nights in May 2024
Verified

8/10 Good

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was wonderful

According to Hotels.com room number 10 has a "garden view" but there is no garden, just an alley with trash-cans ! The breakfast was wonderful - served in the room on the bed, but and there was so much, that we saved some for lunch !
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Mingchuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gutes Fernsehen
Stayed 1 night in Sep 2025
Verified

8/10 Good

Hubert

Alles ok…
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Eingang häßlich. Leerstehende hässliche Läden im Untergeschoss.
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

johanna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
unpersönlich. früstuch sollte für dass zimmer gelegt werden.und wenn mann dann auf das zimmer früstüct nur zwei theelöffel ein stuhl zwei tassen ein wasser kocher dass war alles am geschir ein von beide muss immer dass bett benutzen.für mich ist dass nicht empfelens wirt
Stayed 3 nights in May 2025
Verified

8/10 Good

Ute

Liked: Cleanliness
Disliked: Staff & service

Natur und Insel interessant.

Die Insel selbst war sehr interessant, die Fahrt mit der Inselbahn war Lehrreich und gut für alle verständlich vorgetragen, gleiches gilt für den Bunker. Der Service in den Geschäften und Gaststätten ist gut und freundlich, das Hotel Felsen-Eck ist für ältere Leute nicht zu empfehlen, kein Lift vorhanden, kein Service für Gepäck, gesamte Versorgung kann nur ausserhalb des Hotels stattfinden ( Frühstück, Mittagessen u. Abendbrot ).
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Silke und Lutz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In dieser Unterkunft hat man alles, was man braucht. Ich hätte mir nur einen Tisch gewünscht, dann wäre es perfekt gewesen. Das ist keine Kritik, sondern ein Tipp.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Hildegund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helles freundliches Einzelzimmer
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles bestens
Stayed 1 night in Jul 2024
Verified

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Alles gut. Zimmer mit toller Aussicht
Stayed 1 night in Jul 2024
Verified

8/10 Good

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities
War alles perfekt und angenehm
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Dr. Uwe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Ambitioniert

Hotel Felseneck ist, wie viele andere Dependancen auf der Insel ein Rickmers-Hotel. Die Helgoländer Botschaft ist keine offizielle Institution, sondern die Zentrale Rezeption des Momopolisten. Das Hotel ist nach eigenen Angaben. haustierfreundlich. Seeblick gebucht - aber in diesen Zimmern keine Hunde! Den Grund erklärte mir niemand. Verbringung in ein Zimmer mit Gartenblick. Ein umgebauter Lagerraum eines davor liegenden, als Baustelle zu bewundernden Ladenlokals. Im Bad keine Ablagemöglichkeiten. Für Erwachsene "plus" nicht geeignet. Mehr als unser Chihuahua passte auch nicht ins Zimmer, alles sauber- Rottweiler? Fehlanzeige. Für den Hund werden pro Nacht gegenleistungsfreie xy Euro aufgerufen. Kein Korb, Decken, Futter,Wasser Kotbeutel und Hundeleine. Zimmerreinigung und Handtuchwechsel muß beantragt werden - in der Helgoländer Botschaft - der Umwelt zuliebe versteht sich. Der Gartenblick offeriert auf Augenhöhe die Sicht auf ein unbepflanztes Grundstück, dessen Schmuck menschliche Hinterlassenschaften und benutzte Reinigungsutensilien sind - Fotodokumentation liegt vor. Unsere Reklamation wurde mit Sondererfolg weitergegeben. Wegen der Promotion in eine niedrige Kategorie wurde mir die Hundegebühr für eine Nacht erlassen. xxx Euro pro Nacht für diese Form der Erlebnishotellerie - das nenne ich ambitioniert.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne Lage und schönes Zimmer
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ulrike

Liked: Cleanliness, amenities, property conditions & facilities
Toller Meerblick bis zur Düne, Sonnenaufgang direkt vom Bett aus zu sehen!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Verena

Liked: Cleanliness, staff & service, property conditions & facilities
Die Lage des Hauses ist 1a. Sehr gut zu erreichen, da nahe bei Treppe und Aufzug. Der große Balkon vor unserem Zimmer mit Aussicht auf die Düne und Weitblick ein Genuss. Herr Müntzel in der Botschaft sehr freundlich. Wir kommen gerne wieder!
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles prima
Stayed 2 nights in Jun 2022
Verified

4/10 Poor

Sigrid

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wie ich bereits schrieb, die Türen lassen sich nur sehr oeffnen, vor allem im Zimmer9 Der Teppichboden war nicht sauber. Kein Tisch im Zimmer, was auch bei der Größe des Zimmers nicht möglich ist. Löcher in den Sesseln, Zimmer 6 Preis und Zustand der Zimmer stehen in keinem Verhältnis.
Stayed 7 nights in May 2022
Verified

8/10 Good

Elke Hildegard Helene

Liked: Cleanliness, staff & service
Einzigartig war der Ausblick vom Balkon. Sehr ruhig zu dieser Zeit.
Stayed 2 nights in Oct 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Der Preis ist für dieses Zimmer viel zu hoch.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle Lage

Wunderschönes Hotel. Traumhafte Sicht. Ordentlich und sauber.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel

Nicht vergessen, dass der Check-in in Unterland ist. Wird zwar bei der Reservierungsbestätigung angegeben, hatten wir aber übersehen.
Stayed 2 nights in Jun 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Der Ausblick von unserem Zimmer war wirklich sehr schön. Jedoch war das Zimmer sehr runtergekommen und stark abgenutzt. Im Bett waren vereinzelt Haare zu finden. Wir kommen leider nicht mehr wieder und werden uns bei einem erneuten Aufenthalt auf Helgoland für ein anderes Hotel entscheiden.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Bernhard

Liked: Staff & service, amenities, property conditions & facilities
Traumhafte Aussicht mit Panoramablick auf die Düne und das Meer. Liebevoll gepacktes Frühstückspaket morgens vor der Zimmertür. Wir kommen gerne wieder.
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Dani

Liked: Staff & service, amenities
Nach den schlechten Bewertungen, die kurz von unserer Anreise erschienen, hatten wir große Angst, was uns erwartet. Als wir aber die Tür öffneten, waren wir positiv überrascht. Das Zimmer war schön groß und ordentlich. Der Meerblick war ein absoluter Traum. Ja , man teilt sich den Balkon mit mehreren , aber das hat nicht gestört. Man möchte ja die Insel erkunden und nicht nur vom Balkon aus. Natürlich ist die Einrichtung in die Jahre gekommen und nicht gerade hochmodern. Und in die Ecken durfte man auch nicht gerade schauen. Dennoch war alles da was wir brauchten und für einen kurzen Aufenthalt wie wir ihn hatten reichte es absolut.
Stayed 2 nights in Sep 2020