2/10 Terrible
Laverne
12 Sept 2025
My purpose for writing this is the out right disrespect and sex discrimination I received at this establishment. I understand this an independent own operation. No where does any of the staff has a right to be hostile yelling and screaming at anybody regardless of their race or one's gender. I waited patiently to be waited on. I then identify myself as a black woman that I am. He (AJ) yelling and screaming being very hostile " Where is your ID?" I and the young lady working with him both was shocked. I explain to him. "The same way you treated that white man with respect and good service. I expect the same. I hope you don"t treat all your black customer this way inside this establishment." After receiving my key card I went up to inspect. I returned to explain I don't feel safe being in that particular room. He wanted to give me a hard time. However, I received a new room. On several occasion during my stay from the 28 til 31of August 2025. AJ has unlawful breaking and entry into this guest room which had a DO NOT DISTURB sign place on the door the entire time. He is smart enough to make sure that there are no other workers on duty to witness his behavior. Is there a policy that states" Police a guest room who has left their TV on to go insde and turn it off. Even though a DO NOT DISTURB sign is on the door." What about the rights of the people who are using this hotel at that time?" I hope all employees would follow all regulations and policies which are lawfulEST.
Laverne
Stayed 3 nights in Aug 2025
