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The Pal Living in a Concept

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Rooftop terrace
UpBeat Deluxe Escape | Private kitchen | Fridge, stovetop, dishwasher, coffee/tea maker
The Pal Suite | Private kitchen | Fridge, stovetop, dishwasher, coffee/tea maker
Reception
Superior Suite | Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Konstantinou Palama 18, 18, Heraklion, 713 06
  • Place, Venetian Walls
    ‪3 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪14 min walk‬
  • Place, Heraklion Port
    ‪3 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬

Room options

View all photos for UpBeat Premium Escape

UpBeat Premium Escape | In-room safe, desk, laptop workspace, blackout curtains

UpBeat Premium Escape

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for UpBeat Deluxe Escape

UpBeat Deluxe Escape | In-room safe, desk, laptop workspace, blackout curtains

UpBeat Deluxe Escape

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | In-room safe, desk, laptop workspace, blackout curtains

Superior Suite

  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 3 Large Single Sofa Beds

View all photos for The Pal Suite

The Pal Suite | In-room safe, desk, laptop workspace, blackout curtains

The Pal Suite

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Sofa Beds

Special Offer

  • Sleeps 2
  • 1 King Bed

Similar properties

Minibar, in-room safe, individually decorated, individually furnished
3 Pines Design Living
  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym
5.0 out of 5, Exceptional, 116 reviews
The price is CHF 68
includes taxes & fees
5 Jan - 6 Jan
3 Pines Design Living

About this property

The Pal Living in a Concept

Hotel with free parking, near Heraklion Port
Along with a 24-hour fitness centre, this hotel has a rooftop terrace and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a meeting room and concierge services are on-site. Change of towels is available on request
The Pal Living in a Concept offers 14 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas. Kitchenettes offer fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a shower, slippers and hairdryers.

This Heraklion hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at The Pal Living in a Concept, you're just a quick walk from Manos Hatzidakis Theatre. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Manos Hatzidakis Theatre and 5 minutes on foot from Venetian Walls
The Pal Living in a Concept offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include meeting rooms and coworking spaces. A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly The Pal Living in a Concept. Free self parking is available.

Smoking is allowed in designated areas at this Heraklion hotel.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Meal delivery service
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests will receive an email 48 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1039K134K0357400

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in November.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

The Pal Living in a Concept Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 17 out of 19 reviews
Rating 8 - Good. 1 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, room comfort
Everything was perfect! It is a rare place, you must book! It is modern, good taste, super clean, well situated in Heraklion and the place is just a jewel!
Stayed 2 nights in Sep 2025

10/10 Excellent

Philippe

Stayed 2 nights in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The room was very clean and staff were helpful, only a 10 minute walk from the centre of Heraklion. Highly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Effie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a suburban street - 10-15min walk from the centre BUT it is worth it. The amenities and quality of the property is some of the best you can expect. They have thought of everything. Would definately stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Stayed 1 night in Aug 2025

10/10 Excellent

Panteleimon, Ames

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique, stylish property, brand new in 2025. Everything inside is fine. Dishwasher and washing machine in the suite. On the other hand, no on-site parking and the front desk (available 12 hours per day) is located in the 3 Pines property across the street.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ainori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も綺麗で、スタッフの方の対応も大変丁寧で過ごしやすかったです。チェックインカウンターは3Pines Design Livingと共通でした。
Stayed 4 nights in Sep 2025

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beau studio bien équipé et très fonctionnel. Gentillesse du personnel. Près du centre et de l’aéroport.
Stayed 2 nights in Sep 2025

8/10 Good

Tigrane

Stayed 1 night in Sep 2025

10/10 Excellent

STAVROS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Άριστη επιλογή

Ολοκαίνουργιο κτίριο, με πολύ ωραία διαρρύθμιση , πολύ καθαρό , πολύ κοντά στο κέντρο και εύκολο πάρκινγκ, ίσως πρέπει να ρίξουν μια ματιά στην πίεση του νερού στο ντουζ και να μπει ένα τραπέζι μικρό που να μπορεί όμως να χρησιμοποιηθεί για να φάει ένα ζευγάρι
Stayed 1 night in Aug 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jorma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 days in Iraclion

The appartment was modern and very well equipped In spite of it being in the center the swimming pool was my grand childs favorite.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stavros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at the Pal hotel

Really surprised from the quality of this hotel. One of the best I have stayed over the years.
Stayed 7 nights in Jul 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skønt sted

Super lækkert lejlighedshotel. Alt er helt nyt og værelset var lækkert og stort :-) Meget venligt personale.
Stayed 1 night in Jul 2025