Rooms were too small for number of guests. We had a party of 7. Got 2 rooms, exact same small layout and accommodations, 1st room cost $70.00 more than second room. So very small!!!!! Very disappointing. I will not use Expedia on next trip, location was great. Property grounds less than desirable.
Free Breakfast was very good. Coffee too. Beds are supposed to be queens but they are fulls not queens. Exterior facade was renovated nicely. But interiors still need a lot of TLC. Noisy AC systems, worn out rugs, and filthy exterior windows were low points. Housekeeping doesnât visit every day so you need to chase down your own towels from the front desk. Rugs in room needed to be vacuumed better too upon our arrival. You get what you pay for. Place is typically on the cheaper side unless there is a concert or sports tournament in town.
Donât overthink this one. You get what you pay for. Considering the proximity to Hershey park and the price per night, it was still a win. Although, the keycards donât work well, the mattresses are subpar and the bathroom was not clean.
Property definitely needs upgrades. I was able to hear people in the hallway even getting ice. Not quiet at all. Room had spiders and sheets had stains
Request fix light.
I have been gone all day
Service technician fix light but he left door open
When I come back, I check nothing been missing back this kind service is not acceptable
Thanks
This is a 10/10 for me ! Lovely quiet setting but super close to food , the park and stadium etc . Staff is friendly and amazing . Definitely rebooking again
The staff was rude when you presented them with an issue. Our door for our room stuck so badly that I couldn't physically open it myself from the hall side. My husband had to. When he told the front desk about the issue, they pretty much ignored him. Breakfast is only served until 9 AM on the weekends. We have never been to a hotel that doesn't extend breakfast hours for the weekend. It was 9:15 when we went downstairs assuming we could still get breakfast and the staff member that was cleaning up rudely let my husband know that he needs to get out of bed earlier, breakfast is only served until 9:00. She could have at least offer us a muffin for the price we paid to stay there. The hotel is very outdated. The beds are more like trampolines. The hallways and elevators could definitely be cleaner. The bathroom in our room was clean, so that was appreciated. We stayed at a Marriot the night before in Carlisle that was MUCH nicer, with friendlier staff, and paid $30 less. We will never stay at this hotel again!