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Aparthotel

Oaks Hervey Bay Resort and Spa

4.5 star property

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Exterior
View from room
1 bedroom, in-room safe, desk, blackout curtains
Premier Apartment, 3 Bedrooms | 1 bedroom, in-room safe, desk, blackout curtains
Apartment, 3 Bedrooms, Ocean View | 1 bedroom, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • Spa
  • Dryer
  • Pool

Explore the area

View in a map
569 Charlton Esplanade, Urangan, QLD, 4655
  • Urangan Pier
    ‪3 min walk‬
  • Reefworld Aquarium
    ‪14 min walk‬
  • Great Sandy Straits Marina
    ‪3 min drive‬
  • Hervey Bay, QLD (HVB)
    ‪7 min drive‬

Room options

View all photos for Premier Apartment, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Premier Apartment, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms, Ocean View

Apartment, 3 Bedrooms, Ocean View | 1 bedroom, in-room safe, desk, blackout curtains

Apartment, 3 Bedrooms, Ocean View

  • 144 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Apartment, 1 King Bed, Pool View

View from room

Apartment, 1 King Bed, Pool View

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Apartment, 1 Bedroom

View from room

Premier Apartment, 1 Bedroom

  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View | 1 bedroom, in-room safe, desk, blackout curtains

Apartment, 1 Bedroom, Ocean View

  • 73 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Apartment, 3 Bedrooms, Pool View

  • 144 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Premier Apartment, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Premier Apartment, 3 Bedrooms

  • 144 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Apartment, 2 Bedrooms, Pool View

  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Ocean View

Apartment, 2 Bedrooms, Ocean View | 1 bedroom, in-room safe, desk, blackout curtains

Apartment, 2 Bedrooms, Ocean View

  • 86 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Penthouse, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Penthouse, 3 Bedrooms

  • 441 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Single Beds and 1 Queen Bed

Three Bedroom Apartment with Ocean View

  • Sleeps 6

View all photos for Two Bedroom Apartment with Pool View

Living area | 42-inch flat-screen TV with satellite channels, TV, first-run films

Two Bedroom Apartment with Pool View

  • Sleeps 4

View all photos for Two Bedroom Apartment with Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Two Bedroom Apartment with Ocean View

  • Sleeps 4

View all photos for Premier Three Bedroom Apartment with Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Premier Three Bedroom Apartment with Ocean View

  • Sleeps 6

View all photos for One-Bedroom with Pool View

1 bedroom, in-room safe, desk, blackout curtains

One-Bedroom with Pool View

  • Sleeps 2

View all photos for Premier Two Bedroom Apartment with Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Premier Two Bedroom Apartment with Ocean View

  • Sleeps 4

View all photos for Three Bedroom Penthouse

1 bedroom, in-room safe, desk, blackout curtains

Three Bedroom Penthouse

  • Sleeps 6

View all photos for Three Bedroom Apartment with Pool View

Bathroom | Separate bathtub and shower, jetted bath, free toiletries, hair dryer

Three Bedroom Apartment with Pool View

  • Sleeps 6

Premier One Bedroom Apartment with Ocean View

  • Sleeps 2

View all photos for One-Bedroom with Ocean View

1 bedroom, in-room safe, desk, blackout curtains

One-Bedroom with Ocean View

  • Sleeps 2

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About this property

Oaks Hervey Bay Resort and Spa

Stylish beach retreat with 2 outdoor pools
Spend the day catching some rays at the nearby beach, relaxing by one of Oaks Hervey Bay Resort and Spa's 2 outdoor swimming pools or pampering yourself at the full-service spa. Each apartment boasts a private hot tub and a jetted bath, while offering a washer/dryer and a sitting area. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Weekly housekeeping is available.
Oaks Hervey Bay Resort and Spa offers 62 air-conditioned accommodations with Hot tubs and washers/dryers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with satellite channels and first-run films. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

2 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mineral Earth has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Oaks Hervey Bay Resort and Spa. During your stay, you're just a quick walk from Urangan Pier. Enjoy features like free self-parking, plus 2 outdoor pools and 2 coffee shops/cafes. Built in 2007, this luxury aparthotel has 62 apartments over 5 floors. Private Hot Tubs and a kitchen are available in each apartment.
  • Each apartment offers Private Hot Tubs, a kitchen and a washer/dryer
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant and a bar/lounge
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with aromatherapy, facials or hot stone massages at Mineral Earth
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute walk from Urangan Pier and 12 minutes on foot from Reefworld Aquarium
Oaks Hervey Bay Resort and Spa offers its guests 2 outdoor swimming pools and a health club. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A business centre, meeting rooms, and limo/town car service are available. Event space at this aparthotel measures 11 square feet (1 square metres) and includes a conference centre. Spa services, a terrace, and a vending machine are also featured at the luxury Oaks Hervey Bay Resort and Spa. Free self parking is available.

This 4.5-star Hervey Bay aparthotel is smoke free.

Bayswater Bistro – This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.
Salt Cafe – This café serves breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Beach

  • Sandy beach (direct access)
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Heated pool
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Pool loungers
  • Prenatal massages
  • Private hot tub
  • Sauna
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Limo/town car service
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Cot: AUD 10 per night

Restaurants on site

  • Bayswater Bistro
  • Salt Cafe

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • First-run films

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Conference centre (11 square foot of space)
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • ATM
  • Blackout drapes
  • Concierge services
  • Hair salon
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In the city centre
  • In the suburbs
  • Near the airport
  • Near the ocean
  • On the bay
  • On the waterfront

Things to do

  • Bicycle parking
  • Gym
  • Health club
  • Heated pool
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Snorkelling nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 5 floors
  • 62 units
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bicycle parking
  • Built in 2007
  • Energy-saving switches in guestrooms
  • Garden
  • Local artist showcase
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from July 15 2025 to November 30 2025 (dates subject to change):
  • Fitness facilities

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cots (infant beds) are available for AUD 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 6:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Peppers Pier
Oaks Resort Hervey Bay Urangan
Peppers Pier Resort Urangan
Peppers Pier Urangan
Oceans Resort & Spa Hervey Bay, Australia - Urangan
Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
Oceans Resort Urangan
Oceans Urangan
Oaks Resort Hervey Bay
Oaks Hervey Bay Urangan
Oaks Hervey Bay
Oaks Resort Hervey Urangan
Oaks Hervey Bay Resort Spa
Oaks Resort Spa Hervey Bay
Oaks Hervey Bay Spa Urangan
Oaks Hervey Bay Resort and Spa Urangan
Oaks Hervey Bay Resort and Spa Aparthotel
Oaks Hervey Bay Resort and Spa Aparthotel Urangan

Oaks Hervey Bay Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1130 out of 1759 reviews
Rating 8 - Good. 467 out of 1759 reviews
Rating 6 - Okay. 106 out of 1759 reviews
Rating 4 - Poor. 38 out of 1759 reviews
Rating 2 - Terrible. 18 out of 1759 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Liam

Travelled with family
Liked: Cleanliness, room comfort
Enjoyable stay for 4 nights for a family of 4. Had an ocean view room and the view was superb. Close to the pier and flat areas to walk. Cafes and the Baywater Bar and Grill all close by. Room was clean and tidy but only weekly cleans meant we had to go to reception a number of times for fresh towels and kitchen supplies etc.
Stayed 4 nights in May 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great property - great accommodation. Shame that our quiet getaway was hijacked by sporting teams that used the swimming pool as their ‘go to’ area and the 40 or so in the pool at any given time night or day made sitting on the balcony unbearable.
Stayed 4 nights in May 2025

8/10 Good

Daryl

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Shyalle

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

8/10 Good

Ashley Joan

Liked: Cleanliness
Stayed 3 nights in May 2025

4/10 Poor

Richard

Disliked: Property conditions & facilities
Internal security doors didn’t work got trapped in a corridor.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort

Perfection

Amazing hotel in beautiful Harvey Bay. Right near the Urangan Pier. Stayed a week and wanted to stay forever. Great relaxation spot with spa bath in the ensuite. Ocean view was the best choice. Staff were lovely and accommodating. Will definitely be back.
Stayed 5 nights in Mar 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A nice hotel with great views across the sea and beach
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shaune

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ondine Flavia

Liked: Cleanliness, property conditions & facilities
Always a good hotel to stay, good area, pool, close to the beach and pier, clean, quiet, safe parking, cooking facilities!
Stayed 2 nights in Feb 2025

8/10 Good

steven, pensacola

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Shauna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Apartment was a great size for a couple. Clean & comfortable. My only dislike was the very low water pressure.
Stayed 7 nights in Jan 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, room comfort

Comfort plus

Amazing apartment Comfortable and very spacious Large bathroom Comfortable lounge in reception Beautiful swim pool Georgia was a delight and attentive in reception
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness, room comfort

Worth a stay

We stayed at Oaks Hervey Bay for one night booking a one bedroom pool view apartment. This was a staycation. We were upgraded to an ocean view two bedroom. The apartment was very spacious with a massive ensuite including a spa bath. The young lady on reception was extremely efficient and friendly. They have a wellness spa onsite which I visited for a relaxing treatment.
Ocean view from Level 2
Pool.
Balcony
Spa bath in main bedroom
Stayed 1 night in Jan 2025

10/10 Excellent

MELISA, MELBOURNE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hands down the best customer service experience reception crew very helpful and always welcoming my family had the best holiday ever!!!!! Definitely recommend this to anyone great experience we've had in a long time cant wait to come back
Stayed 2 nights in Jan 2025

4/10 Poor

Tyler

Travelled with family
Disliked: Property conditions & facilities
Room was dated and there was a terrible smell that left us with a headache.
Stayed 2 nights in Jan 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our favourite Hervey Bay hotel, tried many others in past but will never stay anywhere else again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Angus

Liked: Cleanliness, property conditions & facilities
Staff very nice and helpful. The pool is great and rooms big and space
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property in a great location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Denis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Oaks is a fantastic holiday destination, the whole experience from check in to check out was so convenient. Heaps of eating and walking options close by, will be making an effort to stay there again.
Stayed 3 nights in Dec 2024