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Crowne Plaza Hotel Hickory by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Hickory by IHG

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1385 Lenoir Rhyne Blvd Se, Hickory, NC, 28602
  • Place, Hickory Metro Convention Center
    ‪9 min walk‬
  • Place, Valley Hills Mall
    ‪10 min walk‬
  • Place, Hickory Furniture Mart
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Exterior Access)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Exterior Access)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Exterior Access)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Exterior Access)

7.8 out of 10
Good
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

8.4 out of 10
Very good
(15 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Crowne Plaza Hotel Hickory by IHG

Hotel in Hickory with fitness centre and 24-hour business centre
An indoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Hotel Hickory by IHG offers 120 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). LCD televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Hotel Hickory by IHG. During your stay, you'll be within walking distance of Hickory Metro Convention Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Hickory Metro Convention Center and Valley Hills Mall
  • Pets welcome for a fee (restrictions apply)
Crowne Plaza Hotel Hickory by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 11001 square feet (1022 square metres) and includes conference space. The business-friendly Crowne Plaza Hotel Hickory by IHG also features a vending machine, coffee/tea in common area, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hickory hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Piedmont Park Restaurant – This restaurant serves breakfast, lunch and dinner.
Atrium Lounge – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atrium Lounge
  • Piedmont Park Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per accommodation, per stay
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 55 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hickory
Crowne Plaza Hotel Hickory
Crowne Plaza Hickory i-40 Hotel Hickory

Crowne Plaza Hotel Hickory by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 356 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 177 out of 1001 reviews
Rating 4 - Poor. 106 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding all the way around
Stayed 2 nights in Sep 2025

6/10 Okay

Elora

Liked: Staff & service

Good staff the rest is Meh

The staff are amazing! However if you don't have a membership with the hotel the experience is a little mediocre. A lot of guests wearing a suit and tie making the average guest feel out of place. I have a ESA which I mentioned at the time of my reservation when I arrived I was told pets are only allowed on the first floor (understandable but also unexpected) but this was for our wedding so you can imagine my disappointment when I am given a new room. Which feels like you are being banished because all the rooms on that side of the hotel seem cheap and severely outdated. Again understandable because they don't want the nice rooms damaged but that is why hotels have a damage fee or you pay for a 'protection' plan through hotels.com Biggest problem is the noise it is next to a busy road and you can hear the sound of running water throughout the night. There is also a sliding door in the room if you are facing the inside of the hotel lobby and the lights are of course always on and even with the light blocking curtains it still illuminates the room from the sides. The food is also meh definitely not really worth the price even if you decide not to get room service if you don't get a meal cupon the prices are not worth the quality you get. For the price and the amount of lost sleep (the whole point of a hotel) it's overall a meh experience and I definitely will be staying somewhere else if we come back to the area for our Honeymoon.
Stayed 2 nights in Sep 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant
Stayed 3 nights in Sep 2025

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and safe

Clean quiet facility with safe environment with shopping!
Stayed 1 night in Sep 2025

8/10 Good

Susan

Stayed 2 nights in Sep 2025

8/10 Good

Jacob

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay! Clean, comfortable, nice. The breakfast is a bit overpriced for the food since it wasn’t fresh but it wasn’t terrible. Im sure if I went when it was first opened it would have been delicious. But, If im paying $15/pp the breakfast should be fresh for the entire time it is open.
Stayed 1 night in Sep 2025

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel rooms were very nice and very clean. Oddly, it is not that busy but it is very well maintained the pool was very nice. I think the new convention center took a lot of their business away, but this is still a very nice place to stay in Hickory.
Stayed 1 night in Sep 2025

10/10 Excellent

zuzana, charlotte

Stayed 1 night in Sep 2025

10/10 Excellent

Dwayne

Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at your hotel. The room was clean and the staff interactions were very positive. The only criticism I have is that the ac and furnishings were dated. Overall our experience was good and will stay again when our travels take us to Hickory.
Stayed 2 nights in Aug 2025

6/10 Okay

Calvin

Stayed 1 night in Aug 2025

4/10 Poor

Clay

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are exposed to the outdoors, so poor security. You hear all the traffic at the busy intersection. Lot's of dead bugs and sink flies.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Good location for traveling to high country

Pictures look awesome. Bed was comfortable and everything was clean. Common areas of the hotel are beautiful but rooms could use updating. We didn't eat in hotel so can't rate restaurant. Nearby traffic can be very loud, even at night through closed windows. We liked the location for visiting beech mountain one day and Asheville the next day. Room had a frig and coffee/tea maker.
Stayed 3 nights in Aug 2025

6/10 Okay

Suzanne

Stayed 1 night in Aug 2025

10/10 Excellent

Billie, Vilas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay. Very clean, and comfortable. The only issue was it is very noisy but that's to be expected with the location. So many dining and shopping within walking or under 5 min drive! I do miss the sauna, but the pool and the gym are great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lawrence

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean. All the staff was helpful and nice. The pool was great. Definitely going to stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Porschea

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The Crowne Plaza in Hickory is one of our top choices when our family hosts our reunion in Hickory or Conover. Sadly, the hotel is not quite as we remember it. The space is absolutely beautiful and the potential is there, but it seems as though the hotel is declining. None of the amenities that were advertised were available. The gym and pool were closed for the duration of our stay. The restaurant menu advertises a breakfast buffet, which was closed the duration of our stay. The rear door worked only sporadically, which is really inconvenient if your room is on that side. Positives - their rooms are very spacious and comfortable, they offer a variety of channels on the TV, bathroom is nice, fully equipped with lotion, soap, body wash, shampoo & conditioner. Bathrooms are comfortable, & spacious, beds are comfortable, hotel is centrally located, daily housekeeping, which most other hotels seem to have gotten away from, staff was friendly, check in process was quick and easy. The on-site restaurant had a variety of options for breakfast and dinner.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bon-die

It is always a clean and welcoming place to stay. The pool was closed for repairs which is disappointing considering the time of year. Easy access from I40
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jun 2025

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and beautiful old school decor! Great for weddings!
Stayed 1 night in Jun 2025

6/10 Okay

james

Disliked: Property conditions & facilities
Very dated, room overlooked lobby...hallways had unpleasant odor
Stayed 2 nights in Jun 2025