Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
After a long drive from Upstate NY, we arrived at the Palmetto Dunes Check In office on Queens Folly Road. One of the managers in that office was very rude, saying they mailed my check in packet to my home 2 weeks prior, almost incredulous that I did not receive it. After some back and forth she agreed to produce a new check in package for me. We were instructed to wait at the Dunes House until the packet was ready. Upon arrival at 306 Windsor Place, the condo was perfect. Unfortunately, the pool was littered with debris from the trees and hundreds of caterpillars which caused stinging rashes on my wife and sister. Lastly, I ordered and pre paid for 3 bikes & 2 sets of beach chairs and umbrellas; HH Outfitters delivered 2 bikes and no beach chairs or umbrellas. This situation was not rectified until Monday of our stay. We were appreciative they comped us our kayak rentals. Overall, we had a lovely stay, but are not accustomed to having to dealing with such problems at Palmetto Dunes, as this was probably my 5th visit.