Great location, key to back gate allowed quick walk to Coligny and beach access just down street - somewhat weird having upstairs unit coming down staircase right in front of our patio
Everything was excellent. We could not hav asked for a more perfect place. First day we had an issue with the AC. It was taken care of immensely by the property manager Mr Young .
Proximity to the beach. Sjopping and restaurants was also excellent. Highly recommend this property.
Overall, pleased with the property. We have been coming to Springwood for years - price for same sized unit increased 70% for same time of year! Check-in process was okay. Typically, you are emailed a code and not necessary to go to rental office. There was confusion about pool access - no instructions as to where pool keys were located. Property manager could use some customer service training as he kept telling me they were in the drawer and I checked every drawer and told him they weren't there. We finally located them, but again - no instructions in the packet. No instructions for check out were in packet other than time to be out which was 10 a.m. Housekeeping arrived at 8:30 a.m. and knocked on our door ready to clean. The positives were that the unit was decorated and furnished very nicely with a beautiful view of the lagoon.
We had to reschedule the dates of our trip at the last minute and the property manager went out of his way to accommodate the switch to make it happen. The unit is newly renovated and is perfect for a relaxing stay with everything we needed. The unit is close to many great restaurants and the ocean. We couldnât have been happier and would definitely return.