The property is staffed 24/7, professional. Easy to get a grab/transport similar to any hotel. Large waiting room with friendly door/security staff. Limited English, but was not a problem.Rooftop pool was a highlight of the property. While the weather may have been a deterrent (24-28c), we were often the only group leveraging the huge infinity pool w/impressive views.The unit was as described with a large kitchen, balcony & ample social area. The laundry machine worked well & all air conditioners were functioning. The TVs were streaming-ready & Internet was adequate for any task. We found the floors to be a bit dusty, but nothing remarkable otherwise. Fresh linens / towels. The kitchen was not well-appointed for eating at home with a large group, but we made so with disposable cutlery from takeaway.Hosts were responsive & congenial. Our request for extra towels was promptly answered.Overall, a very nice apartment in the heart of the HCMC action. Would book again (group of 6).