Everything was perfect for our Crosscountry roadtrip.
One night pit stop. Price was right and so clean!
The only thing that made it bothersome was the staff, and construction workers who reside there. Staff closet and ice machine was next to our room. Door was slammed and loud convo outside door very early. Construction workers filling their ice coolers at 5am and loud outside window. I get it, they have to start their day.
Both wife and I are disabled and they were so kind with our service dogs, but I think after 10 hours of travel we wish we could have slept thru the night. Another 10 hours today and we are just exhausted. Over all, stay on floor two. The entire staff was so kind and beds comfy as home should feel like.
Staff was friendly but the hotel was terrible. The key card hardly worked with out the "trick" giggling it just right. Room wasnt very clean, large gaps around door, terrible pillows.
The staff from the cleaning service to the front desk was amazing. So friendly and welcoming. The rooms were clean and fully stocked. Great over all experience.
Parking feels safe, staff was extremely friendly, bed is ok. But this place is the most unclean hotel/motel Ive ever been. Hair on sheets, uncleaned trash in drain, hair drier and coffee maker didn't work. Even motel 6 was better! Staff was friendly but I don't think I'll be back. Please do better! This place is quiet and definitely has potential, please at least hire a house keeper and people to check on basic tools like coffee maker and hair drier. Very disappointed.
Expedia price was not honored at check in. Had to move rooms late at night due to a water leak in room next door. Construction/remodel was in process starting at 7am till about 7pm. Wires and conduit lying on floor just outside our door and we both tripped once. Who ever worked morning shift parks under canopy in fire lane. Lady that works mornings would never greet or acknowledge you. She would give a dirty look if eye contact was made. Head of housekeeping was nice when she helped fix the phone. This is the second and last time we will stay at this motel. Overall, we just did not feel like our business was valued.
Two different rooms had bed bugs.Reported it to front desk and issue was down played as not a problem. Attempted to speak to manager multiple times and manager never returned calls. Even have pictures of bugs as proof of issue, but management never acknowledged it. Would NEVER stay here again!
The property is very unwelcoming. The rooms are very empty. There is a lot of parts falling apart. You can literally hear the neighbor talking. It looks like itâs gonna fall apart was very disappointed.
First no swimming online it says thereâs a swimming pool. We get our keys for our rooms which we have 3 rooms . Our keys didnât work on our doors. We were given keys to a room that was still being occupied that was embarrassing to walk in to room with other guest occupying the room. Lights and our rooms some didnât work. We got switched to another room which had just been cleaned floors were still wet. Breakfast was ok not the best. We will not be returning.