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Hotel Alexandra

4.5 star property

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Photo gallery for Hotel Alexandra

Breakfast, lunch and dinner served
Exterior detail
Interior
Lobby
Seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
32 City Garden Road, North Point, Hong Kong
  • Place, Chun Yeung Street Market
    ‪6 min walk‬
  • Place, Victoria Park
    ‪6 min walk‬
  • Place, Hong Kong Shue Yan University
    ‪8 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Diamond City View Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond City View Room

7.6 out of 10
Good
(33 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Clover City View Room

8.2 out of 10
Very good
(62 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

8.0 out of 10
Very good
(12 reviews)
  • Sea view
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout curtains, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond Seaview Room

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

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About this property

Hotel Alexandra

Luxury hotel with seasonal outdoor pool, near Sogo Causeway Bay
This hotel features a restaurant, a fitness centre and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, valet parking and a seasonal outdoor pool.
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and a safe. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Alexandra. During your stay, you're just a quick walk from Victoria Park. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Sogo Causeway Bay and a few minutes from Times Square Shopping Mall
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Alexandra offers its guests a fitness centre and a seasonal outdoor pool. Event space at this hotel measures 9990 square feet (928 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Alexandra. Parking is available for a fee.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Cafe A – This buffet restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,990 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 506 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 198 for adults and from HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in November.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 952 reviews
Rating 8 - Good. 312 out of 952 reviews
Rating 6 - Okay. 99 out of 952 reviews
Rating 4 - Poor. 44 out of 952 reviews
Rating 2 - Terrible. 27 out of 952 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hiroshi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good location, clean
Stayed 13 nights in Jul 2025

10/10 Excellent

Fiona

Stayed 6 nights in Oct 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
We didn't have a chance to check out the swimming pool, I would suggest the hotel to provide a complimentary bottled of water for the guests and shower cap. Room is clean, service is good. Place is beautiful. Would love to come back and stay here again.
Stayed 6 nights in Oct 2025

8/10 Good

Albert

Travelled with family
Liked: Staff & service, amenities
Room air cond temperature control is not working accurately. Temperature up and down not stable as set.
Stayed 8 nights in Oct 2025

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2025

10/10 Excellent

IRENE

Stayed 4 nights in Oct 2025

8/10 Good

Taylor

Liked: Cleanliness
Stayed 6 nights in Oct 2025

10/10 Excellent

Fui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location,staff very friendly and helpful
Stayed 4 nights in Oct 2025

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice atmosphere
Stayed 5 nights in Oct 2025

10/10 Excellent

Kwok Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great
Stayed 2 nights in Oct 2025

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the choice of this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

elaine

Liked: Amenities
Clean and good service. Convenient location
Stayed 3 nights in Oct 2025

8/10 Good

Jenny, Holbrooks Lane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jul 2025

8/10 Good

Lee

Liked: Cleanliness
There is not enough storage for clothing. No drawers at all
Stayed 6 nights in Sep 2025

8/10 Good

Wing Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a well-managed hotel with great value for money. I was surprised that they didn’t provide bottled water, toothbrushes, etc., but they explained that this was due to the government’s environmental protection policy. The Fortress Hill MTR station and the A11 airport bus stop are just a few minutes' walk away. A pedestrian bridge protected us from the rain and the scorching sun. Restaurants, supermarkets, bakeries, and laundry shops are all nearby. Since it rained a lot, I didn’t like the puddles at street level.
Stayed 21 nights in Aug 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2025

6/10 Okay

Daniella

Stayed 3 nights in Aug 2025

10/10 Excellent

Kitty

Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, easy to get to the MTR station.
Stayed 10 nights in Aug 2025

10/10 Excellent

JIMMY

Stayed 11 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service
Really nice hotel and we enjoyed our stay. For the price we are paying, it would be nice to be given water instead of asking us to pay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in May 2025