4/10 Poor
reggie wang chi, falls church
8 Oct 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're staying below floor 10, you'll prob hear highway noise, and the view is pretty bad. Yes, you can see plenty of water, but also a big industrial distribution center in front of it.
Rooms are moderately maintained, the toilet water looked dirty/unflushed but after several flushes, it's just very murky toilet water. There was trash in the trash bin when I first came in. They have toothbrushes but no lotion or anything else. Phone doesn't work. Windows kinda dirty. Small bottled water asks for a donation of $1, cans of local beverages in the mini fridge didn't have a price or any sign that said free.
Staff was somewhat rude when I asked for possibility of room change and didn't carry through promise to give me a new key.
Near bus and tram, but MTR is a bit of a walk, don't be fooled by how close the entrance is, there's walking once inside the station.
All in all, this is a good low cost, somewhat value/luxury stay, but def not anywhere near the mainstream stays at Marriotts, Icons, Shangri-La's when their pricing is normal (e.g., not holiday weekend for China, when all the mainlanders travel to Hong Kong).
Generally, good choice if the usual good choices are overpriced or out of rooms due to holidays, but prob wouldn't stay again because maintenance, location, and staff training aren't as good as the alternatives.
reggie wang chi
Stayed 3 nights in Oct 2025
