See all properties

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

4.5 star property

Choose dates to view prices

Photo gallery for Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

On the beach, snorkelling, beach bar
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
View from room
On the beach, snorkelling, beach bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Air-conditioning

Explore the area

View in a map
2365 Kalakaua Avenue, Honolulu, HI, 96815
  • Place, Waikiki Beach
    ‪2 min walk‬
  • Place, International Market Place
    ‪2 min walk‬
  • Place, Royal Hawaiian Center
    ‪7 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪17 min drive‬

Room options

View all photos for Banyan City View 1 King or 1 Queen, Newly Renovated

Premium bedding, pillow-top beds, in-room safe, desk

Banyan City View 1 King or 1 Queen, Newly Renovated

8.4 out of 10
Very good
(57 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Diamond Wing City View 2 Double

Premium bedding, pillow-top beds, in-room safe, desk

Diamond Wing City View 2 Double

8.2 out of 10
Very good
(36 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Diamond Head City View King

Premium bedding, pillow-top beds, in-room safe, desk

Diamond Head City View King

8.8 out of 10
Excellent
(33 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Banyan Deluxe City View 2 Double, Newly Renovated

Premium bedding, pillow-top beds, in-room safe, desk

Banyan Deluxe City View 2 Double, Newly Renovated

8.6 out of 10
Excellent
(22 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Banyan Deluxe City View King, Newly Renovated

Premium bedding, pillow-top beds, in-room safe, desk

Banyan Deluxe City View King, Newly Renovated

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Tower City View 2 Queen Newly Renovated

Premium bedding, pillow-top beds, in-room safe, desk

Tower City View 2 Queen Newly Renovated

8.6 out of 10
Excellent
(62 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tower City View King, Newly Renovated

Tower City View King, Newly Renovated | Premium bedding, pillow-top beds, in-room safe, desk

Tower City View King, Newly Renovated

8.8 out of 10
Excellent
(24 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Partial Ocean View 2 Queens, Newly Renovated

Tower Partial Ocean View 2 Queens, Newly Renovated | Premium bedding, pillow-top beds, in-room safe, desk

Tower Partial Ocean View 2 Queens, Newly Renovated

8.0 out of 10
Very good
(21 reviews)
  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tower Partial Ocean View King Bed, Newly Renovated

Premium bedding, pillow-top beds, in-room safe, desk

Tower Partial Ocean View King Bed, Newly Renovated

8.6 out of 10
Excellent
(16 reviews)
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Banyon Ocean View 1 King or 1 Queen, Newly Renovated

Banyon Ocean View 1 King or 1 Queen, Newly Renovated | Premium bedding, pillow-top beds, in-room safe, desk

Banyon Ocean View 1 King or 1 Queen, Newly Renovated

9.2 out of 10
Wonderful
(41 reviews)
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Diamond Wing Oceanfront 2 Double

Diamond Wing Oceanfront 2 Double | Premium bedding, pillow-top beds, in-room safe, desk

Diamond Wing Oceanfront 2 Double

8.0 out of 10
Very good
(27 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Diamond Wing Ocean Front King

Premium bedding, pillow-top beds, in-room safe, desk

Diamond Wing Ocean Front King

8.6 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Ocean View 2 Queen, Newly Renovated

Premium bedding, pillow-top beds, in-room safe, desk

Tower Ocean View 2 Queen, Newly Renovated

7.4 out of 10
Good
(12 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tower Ocean View King, Newly Renovated

Premium bedding, pillow-top beds, in-room safe, desk

Tower Ocean View King, Newly Renovated

8.0 out of 10
Very good
(13 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Diamond Head Ocean View King, Newly Renovated

Premium bedding, pillow-top beds, in-room safe, desk

Tower Diamond Head Ocean View King, Newly Renovated

9.0 out of 10
Wonderful
(29 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Diamond Head Ocean View 2 Queen, Newly Renovated

Premium bedding, pillow-top beds, in-room safe, desk

Tower Diamond Head Ocean View 2 Queen, Newly Renovated

8.6 out of 10
Excellent
(14 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Banyan Ocean View One Bedroom King Suite, Newly Renovated

Banyan Ocean View One Bedroom King Suite, Newly Renovated | Premium bedding, pillow-top beds, in-room safe, desk

Banyan Ocean View One Bedroom King Suite, Newly Renovated

  • 42 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Diamondhead Ocean 1bedroom Suite, Newly Renovated

Tower Diamondhead Ocean 1bedroom Suite, Newly Renovated | Living room | 55-inch flat-screen TV with cable channels, TV

Tower Diamondhead Ocean 1bedroom Suite, Newly Renovated

8.6 out of 10
Excellent
(4 reviews)
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Diamond Wing Oceanfront King, Mobility/Hearing Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Diamond Wing Oceanfront King, Mobility/Hearing Accessible

  • 25 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Banyan City View 1 King or 1 Queen, Mobility/Hearing Accessible, Newly Renovated

Premium bedding, pillow-top beds, in-room safe, desk

Banyan City View 1 King or 1 Queen, Mobility/Hearing Accessible, Newly Renovated

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Banyan Deluxe City View King, Mobility/Hearing Accessible, Newly Renovated

Premium bedding, pillow-top beds, in-room safe, desk

Banyan Deluxe City View King, Mobility/Hearing Accessible, Newly Renovated

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Diamond Wing City View King, Mobility/Hearing Accessible

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Oceanfront

  • 73 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Room | Premium bedding, pillow-top beds, in-room safe, desk

Room

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

2 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Sheraton Waikiki Beach Resort
  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
4.6 out of 5, Wonderful, 2,865 reviews
The price is CHF 546
includes taxes & fees
26 Jan - 27 Jan
Sheraton Waikiki Beach Resort

About this property

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Luxury resort on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. Change of towels is available on request
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers 791 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Moana Lani Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. During your stay, you're just a quick walk from International Market Place. 5 restaurants, a full-service spa and an outdoor pool are available.
  • For dining with a beachfront location, stop by Beachhouse at the Moana, one of the property's 5 restaurants
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, hydrotherapy or massages at Moana Lani Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the beach
  • Steps from International Market Place and 3 minutes on foot from Waikiki Beach
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar.

A 24-hour business centre and 7 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the luxury Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. For a fee, parking is available.

This Victorian Honolulu resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Beachhouse at the Moana – This beachfront restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Veranda at the Beachhouse – This beachfront restaurant serves breakfast, brunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Surfrider Cafe – This restaurant only serves light fare. Open daily.
The Beach Bar – This beachfront restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Vintage 1901 – This restaurant serves dinner and light fare. Open selected days.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 40 per person
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beachhouse at the Moana
  • Surfrider Cafe
  • The Beach Bar
  • Veranda at the Beachhouse
  • Vintage 1901

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping centre
  • Snorkelling

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 21 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1901
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 120.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 63.70 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 40 per person
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Rollaway bed fee: USD 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-069-973-6064-01
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 260010120000

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moana
Moana Surfrider
Moana Surfrider Westin
Moana Surfrider Westin Honolulu
Moana Surfrider Westin Waikiki Beach
Moana Surfrider Westin Resort Honolulu
Surfrider
Surfrider Moana
Moana Surfrider Westin Resort Waikiki Beach
Moana Surfrider, a Westin Hotel Honolulu
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
Moana Surfrider, a Westin Resort And Spa
Westin Honolulu
Moana Surfrider Westin Resort
a Westin Resort And Spa
Honolulu Westin
Westin Moana Surfrider
a Westin Hotel Honolulu
Moana Surfrider Westin Resort
Westin Honolulu
Moana Surfrider
A Westin Resort & Spa
Waikiki Beach Hawaii/Honolulu
Moana Surfrider A Westin Resort Spa Waikiki Beach
Moana Surfrider A Westin Resort Spa
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Resort
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Honolulu

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1092 out of 1622 reviews
Rating 8 - Good. 279 out of 1622 reviews
Rating 6 - Okay. 141 out of 1622 reviews
Rating 4 - Poor. 58 out of 1622 reviews
Rating 2 - Terrible. 52 out of 1622 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and had a view of the ocean
Stayed 5 nights in Sep 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!
Stayed 7 nights in Sep 2025

2/10 Terrible

Bianca

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There were no king size beds available upon arrival so my partner and I had to sleep in separate beds. Which sucks for a romantic weekend. The pool and bar were over crowded. There were birds constantly by the pool area eating food from the ground. Means and food were extremely overpriced and charged a resort fee of $150 in addition to the $2k we already paid. Would not recommend. Will be my first and last time in Hawaii
Stayed 3 nights in Oct 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel. Staff provided excellent service even before we arrived by welcoming us in advance and inquiring as to any special requirements or celebrations. Checkin desk was aware of our response and did an amazing job of making our welcome special. The hotel is beautifully maintained and the service exceptional. The concierge desk helped us with tour arrangements and made a real difference to our stay. Thank you thank you!!
Stayed 4 nights in Oct 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service
Great location and good common areas but bedrooms are dated. Surface mounted metal conduit (going rusty). Tiny bathroom (if partner was in it you would hit them when opening the door). Concrete ceilings, beams and columns still with the shuttering marks just painted over. Not terrible but could do with modernising.
Stayed 12 nights in Sep 2025

10/10 Excellent

Sylvie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All that I expected!!!!

Stayed 3 nights in Sep 2025

10/10 Excellent

JEFFREY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an exceptional stay at Moana Surfrider. From the moment we arrived, the service was warm, attentive, and seamless. The check-in process was quick, and the front desk staff made us feel immediately welcome. The room was clean and roomy, with a comfortable bed. The view from our room overlooking the Main Street was a little loud but did not impact our sleep. We actually like a little noise. Location-wise, the hotel is perfectly situated—within walking distance to restaurants and shopping. Overall, I highly recommend the Moana Surfrider. It’s a place where hospitality, comfort, and quality come together nicely. We will definitely be back!
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Sep 2025

8/10 Good

Viorel

Liked: Cleanliness, staff & service, property conditions & facilities
Location and location.
Stayed 7 nights in Sep 2025

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views from the ocean front rooms can’t be beat.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Stayed 6 nights in Sep 2025

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff and property were excellent
Stayed 9 nights in Sep 2025

10/10 Excellent

petra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE IT
Stayed 3 nights in Sep 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right on the beach and conveniently located to all Waikīkī has to offer. With that said, the rooms in the older part of the hotel show their age—small bathroom, door to balcony wouldn’t open. Nevertheless, the bed was very comfortable and the room was clean and housekeeping was great.
Stayed 5 nights in Sep 2025

10/10 Excellent

Seiko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved food, services and environment of this hotel. I was constantly happy during this stay at Monana.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Sep 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and well appointed. Having staff service our room each day was lovely. Our room faced the busy street, however we did not hear the street noise, even on a busy street festival night.
Stayed 4 nights in Sep 2025

2/10 Terrible

Reyhaneh

Disliked: Cleanliness, staff & service, property conditions & facilities
The elevators were broken the entire week we stayed there, and it took us 15-20 minutes every time we wanted to go in or out. The cleaning service was terrible—we had to ask multiple times for cleaners to come back, and even then, they didn’t clean properly. The hotel is very old, poorly maintained, and overall, we will definitely never stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pay for the view

The most amazing view from our oceanfront room. Room service / daily cleaning was pretty poor given the standard of the hotel and cost of the stay - you definitely pay for the view and not the room. Great facilities and entertainment at the hotel. Room itself was quite dated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stacey

Stayed 4 nights in Sep 2025

4/10 Poor

Misty

Stayed 1 night in Sep 2025

8/10 Good

Suzanne Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 7 nights in Sep 2025

10/10 Excellent

Yuedan

Stayed 4 nights in Sep 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Water pressure poor; staff friendly; dining options weak; prices high; classic hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas, El Sobrante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025