The place was ok. The unit was outdated and could of used some TLC..especially because they are renting it out. We got there a day late due to a flight delay and we received a text the day of we were suppose to check in at 8 PM, saying that our sink was clogged? I called and spoke to an outsource employee in the Philippines and was assured that they would fix it before we got there. Well, we arrived and no one had made it to the unit to fix it. I went to the office and explained that we received the notice yesterday, which they were aware, and no one went to fix it. I insisted they have someone fix it immediately since this is not what we paid for. They agreed and had a handy man come to take a look. Found out that it was a bottle cap stuck in the garbage disposal from the previous renters. Quick fix. I told them I wanted to be compensated for the sink not working in the unit while it was rented to me and Chris the Manager said he would credit me $100.00 back. I felt since they did not fix it at the time I was to arrive their, they should of credited back the entire day, not just $100.00. They also gave me a $15.00 Starbucks card and a box of Hawaiian chocolates. I thought that was a nice gesture. The bath tub in the unit was very old and they put some kind of green putty patch in the bathtub which was not attractive at all. I did send them pictures of the bathtub and the faucets, which were gross, and they replied by saying that the bathtub was schedule to be replaced this month. They never disclosed this when I rented it. Not cool! One of the elevators in the building didn't work so we had to wait longer wait times to get off the 23rd floor. Also, One night we were sleeping and a emergency alarm in the entire building went off telling us to evacuate the building and don't use the elevators? We grabbed the bare minimum and hurried down the stairs frighten and confused. When we got to the 1st floor from the 23rd floor we were alerted on a speaker that we could go back to our units. No explanation, nothing at all, not even the next day? No notification of what went on. The first day we checked in, there was some construction work going on in another unit just above ours. You could here the loud sounds of tools hammering and sawing. I was not happy. I asked the Manager to please have them stop, and he replied saying that they dis not own the unit being worked on and he could not tell him to stop between the hours of 9-5PM.