We have rented w/VRBO for many properties (including at Waikiki Shore) over the years. I generally like to give positive reviews & will only critique minimally/thoughtfully if needed. However, this particular experience was one of the worst experiences in customer service & the actual unit(s) (we rented two) were not as advertised. Bare bone amenities, several issues with both units. Customer service was poor. Kitchen cookware & dining ware, very minimal, no beach gear (e.g., units were for 6 but only had some things for 4). Multiple physical/property issues - smoke detector, garbage disposal, fans don't work, stovetop/oven issues, mold in shower, peeling of wallpaper, etc. I would be willing to discuss with the Property Manager our concerns. I tried many times to talk to someone by phone.