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The Waters Hot Springs, Tapestry Collection by Hilton

2.5 star property

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Photo gallery for The Waters Hot Springs, Tapestry Collection by Hilton

Restaurant
Exterior
Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board
Restaurant
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
340 Central Ave, Hot Springs, AR, 71901
  • Bathhouse Row
    ‪2 min walk‬
  • Hot Springs Convention Center
    ‪8 min walk‬
  • Oaklawn Racing Casino Resort
    ‪6 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(31 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Accessible, Bathtub (Mobility) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility)

9.8 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(55 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Waters Hot Springs, Tapestry Collection by Hilton

Hotel with a restaurant, steps from Bathhouse Row
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and a microwave in a common area. Housekeeping is available on request.
The Waters Hot Springs, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Waters Hot Springs, Tapestry Collection by Hilton. During your stay, you're just a quick walk from Bathhouse Row. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Bathhouse Row and 6 minutes on foot from Hot Springs National Park
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Waters Hot Springs, Tapestry Collection by Hilton. For a fee, parking is available.

This Hot Springs hotel is smoke free.

The Waters Hot Springs, Tapestry Collection by Hilton has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In a national park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30.00 per night
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Waters Hotel Hot Springs
The Waters Ascend Hotel Collection
The Waters An Ascend Hotel Collection Member
The Waters Hot Springs, Tapestry Collection by Hilton Hotel

The Waters Hot Springs, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Gracey

Travelled with family
Super unique Hilton property and friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very interesting building.
Stayed 1 night in May 2025

6/10 Okay

Josh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The room's air conditioner unit was extremely loud and basically ran non-stop. Even when it turned low it was still noticeably on. It's a big deal since it impacts the entire time you're in the room. We should've asked for a new room but didn't (traveling with kids and didn't want to move things around again).
Stayed 1 night in May 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very convenient location. Food, drinks, shopping, & bathhouses nearby. Comfortable beds and linens. Only drawback was check-in was 2 hours late. Would recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carolyn

Stayed 1 night in Apr 2025

6/10 Okay

Pam

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We were disappointed with our experience at The Waters. The receptionist was not very welcoming or helpful. The room was just ok. The hotel floors are cold and sterile. The rooftop bar was nice. Went for a drink earlier in the afternoon which was over priced. Went back up later that night and the waitress never acknowledged us even though there was only one other table of patrons so we left. Not impressed and not a good value. I would not recommend this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Elaina

Great location and love the view
Stayed 1 night in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Computer system was down. Cash only restaurant and bar.
Stayed 2 nights in Apr 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy and convenient

A nice place to stay in the downtown area, convenient to many attractions. The Rooftop bar was a nice amenity. Located in a congested area so accessing the valet parking area was somewhat challenging.
Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy rooms and historic charm. The only downside was either having to park far away or pay valet to handle your vehicle. Everything else was great
Stayed 1 night in Mar 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Right on bath house row
Stayed 1 night in Apr 2025

6/10 Okay

Ma

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is very convenient, it’s 5mins walk to the bathhouses. The room is clean and also close to a trail. I did booked this hotel for the outdoor balcony unfortunately it was close for the season so that was disappointing, i hoped they give notice in the app. But overall its clean and convenient
Stayed 5 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked all the boxes for us! Bathhouses and easy walking and hiking trails very close by. Convenient, clean and comfortable. Enjoyed the rooftop bar.
Rooftop bar
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathy, Williams

Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location. All staff especially valets were so courteous and helpful! Worth using valet and avoid the hassle of parking
Stayed 1 night in Mar 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, room comfort
Very nice experience
Stayed 1 night in Dec 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Did not know that parking was valet only but they make allowances for motorcyclists.
Stayed 2 nights in Mar 2025

8/10 Good

Shawna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in time was 3 pm. We arrived at 4:50 and we told our room was not ready due to housekeeping staff shortage and we should check back closer to 7. They did let us park and did hold our luggage at the desk.
Stayed 2 nights in Mar 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location. Spacious room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Convenient to everything.
Stayed 2 nights in Mar 2025