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Crowne Plaza Houston Galleria Area by IHG

3.5 star property

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Exterior
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7611 Katy Fwy, Houston, TX, 77024
  • Place, Marq*E Entertainment Center
    ‪3 min walk‬
  • Place, Memorial Park
    ‪19 min walk‬
  • Place, Houston Arboretum and Nature Center
    ‪4 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(61 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(34 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.2 out of 10
Good
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Microwave)

Suite, 1 Bedroom (Microwave) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Microwave)

8.6 out of 10
Excellent
(9 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (1 Bedroom)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed (1 Bedroom)

9.4 out of 10
Exceptional
(13 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Microwave)

Suite, 2 Bedrooms (Microwave) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms (Microwave)

7.4 out of 10
Good
(3 reviews)
  • 87 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Crowne Plaza Houston Med Ctr-Galleria Area by IHG
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.9 out of 5, Good, 1,366 reviews
The price is CHF 61
includes taxes & fees
22 Feb - 23 Feb
Crowne Plaza Houston Med Ctr-Galleria Area by IHG

About this property

Crowne Plaza Houston Galleria Area by IHG

Hotel in Houston with 24-hour fitness centre and outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre. Housekeeping is available on request.
Crowne Plaza Houston Galleria Area by IHG offers 207 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Houston Galleria Area by IHG. During your stay, you'll be within walking distance of Memorial Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Daikin Park and 11 minutes from Toyota Center
  • Cats and dogs welcome for a fee
Crowne Plaza Houston Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 11 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Houston Galleria Area by IHG. Free self parking is available.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
7611 Bistro & Lounge – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 16.96 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 7611 Bistro & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 12,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 16.96 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Galleria Area
Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Hotel
Crowne Plaza Galleria Area Hotel
Crowne Plaza Galleria Area
Hotel Crowne Plaza Houston Galleria Area Houston
Houston Crowne Plaza Houston Galleria Area Hotel
Hotel Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Houston
Crowne Plaza Galleria Area

Crowne Plaza Houston Galleria Area by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Savina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shashank is always making sure to check in on my stay. Great friendly and attentive service. I stay here everytime I'm in town.
View from my window
Stayed 5 nights in Oct 2025

2/10 Terrible

Yazmina Vinajera

Travelled with family and small children
Disliked: Cleanliness
Yo nunca pude estar en la estancia con mi reservación y no tengo reembolso alguno tube que volver a pagar en el sitio porque no llegue al cheqkin necesito respuesta pague y no pude estar en el sitio
Stayed 2 nights in Nov 2025

10/10 Excellent

Rafael

Stayed 1 night in Nov 2025

10/10 Excellent

Stanley, Jacksonville

Stayed 3 nights in Nov 2025

8/10 Good

Sergio

Stayed 3 nights in Nov 2025

10/10 Excellent

waqas

Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service
We thoroughly enjoyed our stay at the Crowne Plaza. We rented a suite and it was the perfect room for multiple people. Rooms are clean and staff is friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

bridgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made to order omlete station was a delicious addition to breakfast. Room was clean and very comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable. Room was nice. Spectacular pool! Lobby smelled amazingly. Plus I got a late check out to use the busy center as I had a meeting after my original check out time.
Stayed 1 night in Nov 2025

10/10 Excellent

Jean

Business traveller
Liked: Cleanliness, staff & service, amenities
clean, location
Stayed 3 nights in Nov 2025

10/10 Excellent

Stedman

Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Stayed 1 night in Oct 2025

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness
Insufficient parking, and no alternatives within walking distance nearby
Stayed 1 night in Nov 2025

10/10 Excellent

Armando

Stayed 1 night in Nov 2025

8/10 Good

Be

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment with a spacious bed
Stayed 3 nights in Nov 2025

6/10 Okay

AMANDA

Liked: Cleanliness, property conditions & facilities
The room was fine. The parking was non existent due to a conference being held there during our stay. I did not enjoy listening to the highway noise all night long as it was pretty loud. The staff was friendly but overall probably won’t stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

everett

Stayed 1 night in Nov 2025

10/10 Excellent

Gabby

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Faosat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints!
Stayed 2 nights in Oct 2025

10/10 Excellent

Evangelos

Stayed 1 night in Oct 2025

8/10 Good

Mo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment
Stayed 3 nights in Oct 2025

8/10 Good

Scotty

Liked: Cleanliness, staff & service, room comfort
If you have a wheelchair or helping one the elevators will annoy you so much because there is only one elevator for this and once you push the button it activates all elevators NOT JUST THE BIG ONE. Multiple times the small elevator came and i had to go in a send it to the top floor. Running in and out of the small elevator just to hopefully get the bigger one is super annoying. The big elevator should have it OWN BUTTON. And CONSTRUCTION IS STILL GOING ON…. You cant even drive to the front… i had to park on this side push all my luggage across the whole facility just to get to the unsatisfactory elevator. The pool bathrooms are not done either.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dan, Houston

Stayed 1 night in Oct 2025

10/10 Excellent

Maby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights with my family, rented a suite, it was spacious, conveniently located close to downtown, parking area was gated and safe. Pricing for room was very reasonable, would definitely rent here again.
Stayed 2 nights in Oct 2025