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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Point of interest
Exterior
Serves breakfast, lunch and dinner
Standard Room, 1 King Bed | Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
2712 Southwest Fwy, Houston, TX, 77098
  • Place, Richmond Avenue
    ‪5 min walk‬
  • Place, Greenway Plaza
    ‪7 min walk‬
  • Place, Lakewood Church
    ‪18 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(36 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(73 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

7.8 out of 10
Good
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 3,384 reviews
The price is CHF 106
includes taxes & fees
22 Mar - 23 Mar
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and a hairdryer. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Crowne Plaza Houston Med Ctr-Galleria Area by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Richmond Avenue. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • 5 minutes by car from Children's Museum of Houston and 6 minutes from Houston Natural Science Museum
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Houston Med Ctr-Galleria Area by IHG. Parking is available for a fee.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
2712 Bistro and Bar – This bar serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19 per person
  • Covered self-parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 642 out of 1366 reviews
Rating 8 - Good. 262 out of 1366 reviews
Rating 6 - Okay. 184 out of 1366 reviews
Rating 4 - Poor. 129 out of 1366 reviews
Rating 2 - Terrible. 149 out of 1366 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hilario

Stayed 2 nights in Nov 2025

2/10 Terrible

Marcus

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
During my stay there at the hotel, I multiple times went down in the morning before work to speak to somebody at the front desk and had to wait for over 45 minutes at times with the security guard telling me he could not help me and listening to the front desk lady snore in the room behind the front desk. This happened every night. I was there then once I checked out, I asked for a receipt they told me after waking her up that she could not give me one at that time and that one would be sent to me now that I am home. Nobody is willing to send me a receipt. In fact they’re trying to charge me seven dollars to get one that being said I would not recommend this place to anybody. it was not clean the location is terrible and most of the services in there will take you hours to get anything. That being said probably the worst hotel I’ve ever stayed at in Houston.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The whole property
Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Stayed 1 night in Nov 2025

8/10 Good

Simone, Federal Way

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
DID NOT HAVE BREAKFAST
Stayed 2 nights in Nov 2025

4/10 Poor

Kylie

Stayed 2 nights in Oct 2025

10/10 Excellent

Deontay

Liked: Staff & service
Courteous staff
Stayed 1 night in Nov 2025

8/10 Good

Brian

Stayed 1 night in Nov 2025

10/10 Excellent

Adia

Stayed 2 nights in Nov 2025

8/10 Good

Tenesia

Travelled with group
Disliked: Amenities
Our room had stains in the bed and was not clean so we had to move rooms which was difficult also the toliets werent working
Stayed 3 nights in Aug 2025

10/10 Excellent

Anastasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodations and the breakfast buffet was wonderful with many options and excellent service.
Stayed 1 night in Nov 2025

8/10 Good

Damitrus L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the beds were very comfortable. Our first night we didn’t have any issues. However, on the second night, the air conditioner broke and the room became very warm and when we went downstairs to get help found that there was no staff available to fix it so at 3 AM in the morning we were forced to switch rules which was a little inconvenient. But they did accommodate us by giving us a late checkout. So overall the day was nice. The breakfast was good. The staff was very accommodating. And yes, we will definitely stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leah, Kirbyville

Stayed 1 night in Nov 2025

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

6/10 Okay

Hannah

Liked: Cleanliness
The hotel was cool
Stayed 3 nights in Nov 2025

8/10 Good

Katie

Friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All good except toilet paper holder needs to be replaced.
Stayed 2 nights in Nov 2025

6/10 Okay

Grant

Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Stayed 1 night in Nov 2025

10/10 Excellent

Abigail

Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Courtney

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
My husband and I were issued a parking ticket from the kiosk before the gate opened and we parked in the garage. When we check in, the front desk receptionist gave us a parking pass and told us not to use the pass issued from the kiosk and not to worry about parking. The stay was fine, but I checked my banking app and was charged $24.99 for parking. I called the hotel several times only to be transferred to a voicemail and never received a call back. I had to call my bank to dispute the charge and receive a refund. Be careful with this hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Alicia

Stayed 1 night in Oct 2025

10/10 Excellent

Dominique

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great staff and great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Clarisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and clean
Stayed 2 nights in Nov 2025