Extended Stay America Suites Houston Med Ctr Greenway Plaza

2.5 star property

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Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Exterior
Lobby
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
2330 Southwest Fwy, Houston, TX, 77098
  • Rice University
    ‪2 min drive‬
  • Houston Zoo
    ‪4 min drive‬
  • MD Anderson Cancer Center
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪18 min drive‬

Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Extended Stay America Suites Houston Med Ctr Greenway Plaza

Hotel with free breakfast, near Rice University
Laundry facilities, a 24-hour front desk and a front desk safe are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Houston Med Ctr Greenway Plaza offers 122 air-conditioned accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

During your stay at Extended Stay America Suites Houston Med Ctr Greenway Plaza, you'll be within walking distance of Rice University. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a vending machine
  • Just a 3-minute drive from Rice University and a few minutes from Westheimer Rd
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. The business-friendly Extended Stay America Suites Houston Med Ctr Greenway Plaza also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Greenway
Extended Stay America Greenway Hotel
Extended Stay America Greenway Hotel Houston Plaza
Extended Stay America Houston Greenway Plaza
Extended Stay America Houston Greenway Plaza Hotel
Extended Stay America Greenway Plaza Hotel
Extended Stay America Greenway Plaza
Extended Stayamerica Houston-Greenway Plaza Hotel Houston
Extended Stay America Houston Greenway Plaza

Extended Stay America Suites Houston Med Ctr Greenway Plaza Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 318 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 155 out of 1003 reviews
Rating 4 - Poor. 138 out of 1003 reviews
Rating 2 - Terrible. 159 out of 1003 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Derek

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a bizarre stay but you get what you pay for. My experience was nothing short of shocking. Upon arrival, I found over ten guests waiting in the lobby, all unable to check in because the only front desk worker on duty was completely unresponsive—either severely fatigued or under the influence of something. No one could wake them up, and eventually, paramedics had to be called. This was not just an inconvenience; it was a complete failure in hotel management. There was no backup staff, no manager on-site, and no way to check in guests until emergency responders arrived. For a business that relies on hospitality and service, this level of neglect is unacceptable. Once I was finally able to check in, the stay itself was mediocre. Room and bathroom did not feel sanitary and I was unaware of the 7 day policy before you can request room service. In reality, I should be requesting a refund for the stay but its not worth the time lol
Stayed 3 nights in Jan 2025

6/10 Okay

Karthikeyan

The property was not clean and did not smell good.
Stayed 2 nights in Feb 2025

6/10 Okay

Alexandra

Liked: Staff & service
It’s an ok hotel with not much of a breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Stayed 7 nights in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I you are looking for a smoke stained and smelled lobby with matching rooms then here is your place. In addition, you can find roach traps in your room, a de-activated smoke detector, and countertops with burn marks in them. Sign up. Bed was actually comfortable.
Stayed 3 nights in Feb 2025

2/10 Terrible

daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

10/10 Excellent

Kewin Joel Zavala, Elgin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gret place
Stayed 1 night in Feb 2025

8/10 Good

Steven, APO

Business traveller
Liked: Cleanliness, staff & service
Liked having a kitchen with refrigerator. Lots of local restaurants.
Stayed 5 nights in Feb 2025

10/10 Excellent

Anthony

Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Travelled with family
Stayed 1 night in Feb 2025

10/10 Excellent

rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

6/10 Okay

David

Stayed 1 night in Feb 2025

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

10/10 Excellent

chantell

Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamaal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didnt have any issues I would stay there again in one night increments I was only there for 12 hours. I'm a man and I was alone. If I had my wife and or kids I would not stay there.
Stayed 1 night in Feb 2025

4/10 Poor

Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here two weeks ago for my birthday. First off the receptionist must’ve been on some drugs, customers were trying to wake her up for HOURS to the point they called the Ambulance out. When she woke up she was tripping out and all over the place. Keep in mind I was trying to get myself ready for my birthday outing, so I was late. Then we get to the room and it smelled HORRIBLE! The drainage in the sinks sucked, the toilet was backed up, and they had visible sticky traps in the bathroom and kitchenette. This place needs some improvement and they need listings on Indeed, I wouldn’t recommend this hotel to anyone.
Stayed 1 night in Jan 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Leanna

Stayed 1 night in Feb 2025

10/10 Excellent

Eduardo, Harlingen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 2 nights in Jan 2025

2/10 Terrible

Samuel

Disliked: Cleanliness, room comfort

HORRIBLE EXPERIENCE

Upon getting off the elevator to go to room 318, it smells strongly with a dog odor . Upon entering the room the odor became worse and made me nauseous. I returned to the front desk requesting another room. They had none. I called BOOKING who told me it was non refundable. I went back to the front desk and they found me another riom after 3pm. This room was ok UNTIL I encountered a huge ROACH crawling early the next morning. Now I'm concerned if any crawled in my luggage which I was afraid to bring into my home without detail inspection. I left that property feeling uneasy about my ENTIRE experience. I took a picture of the roach. Too bad I wasn't able to leave upon arrival per information from BOOKING. It was as if BOOKING forced me to stay in order to keep from getting penalized on my refund. Looks like the ADD PHOTO option isn't working for me to upload the picture of the roach as well as the video of the other roach crawling in the elevator. Provide an email and I'll submit them.
Stayed 1 night in Feb 2025