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Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

Outdoor pool, open 10:00 AM to 10:00 PM, pool cabanas (surcharge)
Point of interest
Suite, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, memory-foam beds, desk, blackout curtains
Lobby
Outdoor pool, open 10:00 AM to 10:00 PM, pool cabanas (surcharge)

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
100 W Cavalcade St, Houston, TX, 77009
  • Place, White Oak Music Hall
    ‪3 min drive‬
  • Place, Artcar Museum
    ‪4 min drive‬
  • Place, George R. Brown Convention Center
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Courtyard View

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade) | Premium bedding, memory-foam beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, memory-foam beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, memory-foam beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, memory-foam beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, memory-foam beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

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About this property

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

Art Deco hotel with outdoor pool, near White Oak Music Hall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel offers 133 air-conditioned accommodations, with blackout curtains. Memory foam beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. This Houston hotel provides complimentary wireless Internet access. An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel's great location gets high marks from our customers. During your stay, you'll be close to White Oak Music Hall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from White Oak Music Hall and 5 minutes from Bayou Music Center
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. Event space at this hotel measures 175 square feet (16 square metres) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel. Self parking is free.

This Art Deco Houston hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Turndown service

Business services

  • 175 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heights House Hotel
Heights House Hotel, Ascend Hotel Collection Hotel
Heights House Hotel, Ascend Hotel Collection Houston
Heights House Hotel, Ascend Hotel Collection Hotel Houston

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 491 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 109 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Stephany

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The check in person was great but it was definitely a motel. I could not stay there. I checked out within the hour
Stayed 1 night in Nov 2025

10/10 Excellent

Brittany

Bradford was super amazing. Seriously went above and beyond any hotel employee ive ever encountered. From helping me get everything i own out of the uber and into the lobby, to waiting around until i was able to figure out the transferring of my funds, and my payment declining a million times, unknowi
Stayed 4 nights in Oct 2025

10/10 Excellent

Arnold

Stayed 3 nights in Oct 2025

10/10 Excellent

robert

Stayed 1 night in Nov 2025

10/10 Excellent

Rick

Stayed 1 night in Oct 2025

2/10 Terrible

Samone

The room was not properly cleaned
Stayed 2 nights in Oct 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities
Clean, offbeat place. Great price
Stayed 1 night in Oct 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didnt go to the pool area but the seats looked comfy. Someone tried to come on my room without knocking.
Stayed 1 night in Oct 2025

8/10 Good

Lucrecia

Business traveller
Liked: Room comfort
Stayed 5 nights in Oct 2025

6/10 Okay

Pedro

Stayed 2 nights in Oct 2025

10/10 Excellent

Krystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and it was a cute spot! Easy to get to places and really close to White oak which is what we came for. Would stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service
The good vibes will bring me back to this property! Unlike anywhere I’ve ever been!
Stayed 3 nights in Oct 2025

8/10 Good

Lurinso

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. It exceeded my expectation upon arrival for sure. Thank you for a pleasant stay.
Stayed 2 nights in Oct 2025

2/10 Terrible

Ever

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for us

The pool area and outdoor lounge was great! The rooms were clean and stylish. No mini fridge. And there is no longer a bar or food. Otherwise, it felt safe and was a great central location to get to family and friends in the Hieghts and Montrose. I would definitely stay again for functionality of location.
Stayed 1 night in Oct 2025

6/10 Okay

Roberto

Travelled with partner
Liked: Cleanliness
No bar and no dining as per the picture and advertising. Very disappointing we had to leave the premises to go eat
Stayed 1 night in Oct 2025

10/10 Excellent

Kelli

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a fun place! If you have a group, hanging outdoors by the pool and common spaces would have been a blast. The bar was closed, which was a surprise, but you could BYOB. Friendly staff.
Stayed 1 night in Oct 2025

6/10 Okay

Dawn

Stayed 1 night in Oct 2025

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and very well priced! Can't wait to come back and bring my dog with me!
Stayed 1 night in Oct 2025

6/10 Okay

ANA CRISTINA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There’s no breakfast!! Weird smell .
Stayed 5 nights in Oct 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Josue

Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Travelled with family
Liked: Staff & service
The room was excellent and the whole stay was wonderful but they have some of the best staff ever I want to thank them for my wonderful stay one of my favorite hotel now definitely will be back
Stayed 4 nights in Oct 2025