Hilton Houston Westchase

4.0 star property

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Photo gallery for Hilton Houston Westchase

Bar (on property)
Restaurant
Outdoor pool
Lobby lounge
Lobby lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Bar

Explore the area

Map
9999 Westheimer Rd, Houston, TX, 77042
  • Westheimer Rd
    ‪1 min walk‬
  • CityCentre
    ‪5 min drive‬
  • Memorial City Mall
    ‪7 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪40 min drive‬

Room options

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Executive Level

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Executive Level

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.4 out of 10
Very good
(50 reviews)
  • Sleeps 2
  • 1 King Bed

1 King - 1 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Bathtub)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Executive Level

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Executive Level (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Executive Level (Mobility & Hearing)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Houston Westchase

Suburban hotel with 24-hour fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site. Housekeeping is available on request.
Hilton Houston Westchase offers 297 accommodations with laptop-compatible safes and a safe. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Houston hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Houston Westchase. During your stay, you're just a quick walk from Westheimer Rd. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, 11 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Westheimer Rd and 15 minutes by car from Rice University
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Houston Westchase offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 11 meeting rooms. Event space at this hotel measures 12500 square feet (1161 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Hilton Houston Westchase. Self parking is free.

This 4-star Houston hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Hilton Houston Westchase has a restaurant on site.
Rio Ranch – This restaurant specialises in Tex-Mex cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Mandarin), English, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rio Ranch

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 12,500 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: USD 58.50 per pet, per stay (maximum USD 1 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 25 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Pet fee: USD 58.50 per pet, per stay (maximum USD1 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Houston Westchase
Hilton Houston Westchase
Houston Westchase Hilton
Hilton Houston
Homewood Suites By Hilton Houston - Westchase Hotel Houston
Houston Hilton
Hilton Houston Westchase Hotel
Hilton Houston Westchase Hotel
Hilton Houston Westchase Houston
Hilton Houston Westchase Hotel Houston

Hilton Houston Westchase Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 473 out of 1003 reviews
Rating 8 - Good. 208 out of 1003 reviews
Rating 6 - Okay. 130 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 110 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jen

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Odd smell, AC loud and blew directly on beds. Fridge area had visible water damage. Overall old and did not feel clean. Check in lady not very friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in both hotel and restaurant were awesome! Friendly and welcoming. We were treated like family from all staff members and I was amazed when we were greeted by names on our second morning.
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

BE WARNED

It was so gross in there. The carpet smelled and the ac unit was making a loud noise everytime it turned on and off. Not only that the ceiling in the bathroom had a hole popping off and on when the ac turn off and on also. When you look at the vent its full of dust and debris. I was getting allergies everyday and sneezing and coughing. It was awful. Didnt get a good night sleep at all cause of the loud booming noise. Do yourself a favor and go somewhere else. Definitely not coming back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Jay

Business traveller
Liked: Cleanliness

You can do better if you actually tried.

It was very average for a Hilton Hotel. Everything was old. Lounge and lobby were closed. (Fals advertising) no microwave in room. You have to go to the lobby to use one. And when I checked in and tried to shower there was no shower gel and when I went to call about it the phone wasn’t working. It was never fixed even after I went down stairs and reported it. Over all very disappointing for a Hilton Hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

latasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel but to expensive to not have a mini fridge or bottle water in room
Stayed 1 night in Mar 2025

10/10 Excellent

haoyu

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my time here
Stayed 1 night in Mar 2025

10/10 Excellent

Braylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia, Margate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning and quiet. Nice place to stay
Stayed 2 nights in Mar 2025

2/10 Terrible

Roberto, Hickory Creek

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

DONG

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are outdated, the electrical sockets do not work, and there is often a pungent smell of cigarettes and marijuana at the hotel entrance and in the hotel elevator.
Stayed 3 nights in Mar 2025

2/10 Terrible

Rosalva

Stayed 1 night in Mar 2025

4/10 Poor

N. Michelle, Cedar Park

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything was very old and falling apart. AC filters were unacceptably dirty. We won't stay again.
Stayed 1 night in Mar 2025

2/10 Terrible

Wilson

Disliked: Cleanliness, staff & service, property conditions & facilities
Never got my accidental money
Stayed 2 nights in Mar 2025

6/10 Okay

Robert

Business traveller
Stayed 3 nights in Feb 2025

6/10 Okay

Chasity

Travelled with group
Liked: Staff & service
The property ia definitely dated, could use some renovations in the actual rooms. Mold at the tip of curtains, dust in air vents, older looking carpet. Just needs renovation. Nice area, average hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Eiton

Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness

Less than ideal

Check in begins at 3. I told the hotel id be there by 4pm, and my room wasnt ready. It sounded like an inconvenience to change to a room that was ready. The bathroom had holes in the wall and ceiling. Never had warm/hot water. The bar was never open. Overall really regretted paying what I had to in order to stay at a Hilton.
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful server John in the Rio Ranch went above and beyond for us while dining would definitely stay here again
Stayed 2 nights in Mar 2025

10/10 Excellent

Tyesha

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely would recommend staying here
Stayed 4 nights in Mar 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service
I’ve been staying here for 20 years because of the location to downtown and the energy corridor (by car). Looking a bit tired in places now.
Stayed 1 night in Mar 2025

10/10 Excellent

Marie, Everett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Feb 2025