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Holiday Inn Express & Suites Houston E - Pasadena by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston E - Pasadena by IHG

Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Lobby
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
5450 Vista Rd, Pasadena, TX, 77505
  • Place, iT'Z Family Food & Fun
    ‪4 min drive‬
  • Place, NASA Johnson Space Center
    ‪18 min drive‬
  • Place, Space Center Houston
    ‪18 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Comm)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible (Comm)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil Roll In Shwr)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Comm, Mobil Roll In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Comm)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Comm)

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Comm, Mobil Tub)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Specialty)

In-room safe, desk, laptop workspace, blackout curtains

Suite (Specialty)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

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Exterior
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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 322 reviews
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About this property

Holiday Inn Express & Suites Houston E - Pasadena by IHG

This smoke-free hotel features an outdoor pool, a fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Holiday Inn Express & Suites Houston E - Pasadena by IHG offers 96 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium satellite channels and pay-per-view films. Kitchenettes offer fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Houston E - Pasadena by IHG. During your stay, you'll be within walking distance of iT'Z Family Food & Fun. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from iT'Z Family Food & Fun and a few minutes from St. Luke's Patients Medical Center
Holiday Inn Express & Suites Houston E - Pasadena by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Houston E - Pasadena by IHG also features laundry facilities, express check-out, and a front desk safe. Free self parking is available.

This Pasadena hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Upon check-in guests must provide a Photo ID matching the name on the reservation along with a valid Credit Card for incidentals. No exceptions will be made.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston E Pasadena Hotel
Holiday Inn Express Houston E Hotel
Holiday Inn Express Houston E Pasadena Hotel
Holiday Inn Express Houston E Hotel
Holiday Inn Express Houston E Pasadena
Holiday Inn Express Houston E
Hotel Holiday Inn Express & Suites Houston E - Pasadena Pasadena
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Hotel Holiday Inn Express & Suites Houston E - Pasadena
Holiday Inn Express & Suites Houston E - Pasadena Pasadena
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Express Houston E Pasadena
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Holiday Inn Express Suites Houston E Pasadena by IHG
Holiday Inn Express Suites Houston E Pasadena an IHG Hotel
Holiday Inn Express & Suites Houston E - Pasadena by IHG Hotel

Holiday Inn Express & Suites Houston E - Pasadena by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 440 out of 676 reviews
Rating 8 - Good. 128 out of 676 reviews
Rating 6 - Okay. 51 out of 676 reviews
Rating 4 - Poor. 28 out of 676 reviews
Rating 2 - Terrible. 29 out of 676 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Federico

Travelled with family
Liked: Cleanliness, staff & service, amenities
yes
Stayed 2 nights in Feb 2026

4/10 Poor

Clint

Disliked: Cleanliness, property conditions & facilities
roaches, only 1 maid visit in 4 days, long waits at front desk.
Stayed 4 nights in Feb 2026

10/10 Excellent

Jeffrey

Stayed 2 nights in Jan 2026

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great. Breakfast was not good.
Stayed 3 nights in Nov 2025

6/10 Okay

Cristina

Business traveller
Liked: Cleanliness
Standard for the area.
Stayed 2 nights in Sep 2025

8/10 Good

Margaret E

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff very helpful.
Stayed 1 night in Nov 2025

8/10 Good

Doug, Huntington

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I have 2 complaints. The first was the smell of the room. It smelled like an armpit. Figured it was just stuffy so we gave it time but it never got better. Very off putting. The second was the swimming pool was full of leaves. The receptionist was very helpful in helping us clean it out though. Nice guy. All in all I do NOT feel like I got my moneys worth. I normally like the Express but the price, the smell and the pool left me feeling a bit cheated.
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean , staff very nice , no complaints Reviews match what we saw at our stay
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is clean, staff is wonderful. The food needs assistance. They didn't have bottled water or snacks for purchase.
Stayed 1 night in Sep 2025

10/10 Excellent

Ron, Laguna vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay
Stayed 1 night in Aug 2025

10/10 Excellent

ROXANNA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Travelled with family
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Edith

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who helped us check in last night was very kind and thoughtful.
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Zory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rosemary

Travelled with family and small children
Liked: Amenities
Comfort,relaxing, clean and quiet
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort

No Operating Elevator!

I booked a room w/double beds. At ck in, found out elevator out of order. My husband CAN NOT walk up the stairs. Felicity offered the king bed available on bottom floor. She said she was not able to refund the difference in bookings because room booked thru Hotels.com. Needed a room downstairs, so accepted king bed. I understand that elevator has been out over a Month!! A comment should have been posted on your booking site. I was very fortunate a room was available downstairs, even though the room I got was cheaper than the room I booked! Better communication is definitely needed between Holiday Inn and Hotels.com.
Stayed 1 night in Jul 2025

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

josefina, Ponca City

Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT!!!! Staff is great view is great location superb definitely will be staying there again
Stayed 2 nights in Jun 2025

10/10 Excellent

Tom

Great stay. Adam at front desk was very helpful with a email issue concerning a document we needed to send.Overall a good stay with clean facility.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Necole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 1 night in Jul 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean room. Friendly staff. Good brkfast!
Stayed 1 night in Jun 2025