See all properties

Hyatt Place Houston/Galleria

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Houston/Galleria

Restaurant
Exterior
Lobby
Lobby
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Parking available
  • Housekeeping

Explore the area

View in a map
5252 W. Alabama, Houston, TX, 77056
  • The Galleria
    ‪2 min walk‬
  • River Oaks District
    ‪18 min walk‬
  • Lakewood Church
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

View all photos for Room, Multiple Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds

8.4 out of 10
Very good
(37 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(51 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 2,426 reviews
The price is CHF 116
includes taxes & fees
31 Aug - 1 Sept
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Hyatt Place Houston/Galleria

Hotel with free breakfast, steps from Westheimer Road
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Hyatt Place Houston/Galleria offers 157 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place Houston/Galleria. During your stay, you're just a quick walk from Westheimer Road. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free self-service breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Westheimer Road and 8 minutes by car from Rice University
  • Dogs welcome for a fee
Hyatt Place Houston/Galleria offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business centre. The business-friendly Hyatt Place Houston/Galleria also features a vending machine, concierge services, and laundry facilities. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free self-service breakfast daily.
Hyatt Place Houston/Galleria has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 37.5 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD300 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Hyatt Place Houston/Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1015 reviews
Rating 8 - Good. 223 out of 1015 reviews
Rating 6 - Okay. 101 out of 1015 reviews
Rating 4 - Poor. 28 out of 1015 reviews
Rating 2 - Terrible. 37 out of 1015 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, spotlessly clean, great room with comfortable bed and great shower, safe and walking distance to Galleria Mall.
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome clean spacious
Stayed 1 night in May 2025

8/10 Good

Isidoro

I stayed at Hyatt Place Houston while attending the Houston Cigar Festival, as a cigar vendor. My only issue is, why isn’t there a smoking section away from the actual building? The confusion comes as I noticed the smell of marijuana on the 6th floor for the duration of my stay.
Stayed 2 nights in May 2025

10/10 Excellent

Asia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a clean and Comfy hotel. A few minutes from the galleria and right across the street from the Conservatory which has ALOT of hood food options. Crystal was so nice and friendly during check in. I’d definitely book again if I ever am back in Houston.
Stayed 3 nights in May 2025

10/10 Excellent

Toshiyuki

Stayed 1 night in May 2025

10/10 Excellent

fiyaz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really don’t care about valet parking.
Stayed 1 night in May 2025

10/10 Excellent

Martha, SO PADRE ISLAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in May 2025

10/10 Excellent

Jose Luis, Curitiba

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good 👍
Stayed 2 nights in May 2025

4/10 Poor

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I booked a king size bed and got a double bedroom, cable was not working and when I reported it they said that there wasn’t anyone from maintenance available and the worst part is that house keeping did not make up the room. Really surprised with all this challenges that I had in my stay.
Stayed 2 nights in May 2025

10/10 Excellent

Amaya

Stayed 2 nights in Apr 2025

6/10 Okay

JAMES

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and accessible property. Air conditioner was too loud. Room did not cool evenly. Bed was uncomfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Michiko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best 3stars hotel in the galleria area. I will definitely come back.
Stayed 1 night in May 2025

10/10 Excellent

Dayren

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The room was neat and comfortable. Nice breakfast.
Stayed 1 night in Apr 2025

6/10 Okay

Liudmyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accessible and the area around it was clean and it felt safe. Walkable distance to the famous galleria mall. The room itself was clean, beddings and pillows were comfortable. The breakfast offering was a bit limited as compared to other places we have stayed at. The staff was helpful and courteous. Just fyi, there is no self parking in this hotel. The valet service was efficient. I would definitely consider staying here again.
Stayed 1 night in May 2025

10/10 Excellent

Marina

Stayed 1 night in Apr 2025

2/10 Terrible

Jamar, Middletown

Property overcharged my card even though we prepaid. Called to speak with a manager multiple times and never received a phone call back. Please beware
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Be prepared to pay for valet parking when you get there. We were not aware of that ahead of time. We thought the parking would just be standard with your stay. Great Wagu burgers across the street at Burger Palace.
Stayed 2 nights in May 2025

8/10 Good

Henry

Stayed 1 night in May 2025

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Zenon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

Stayed 1 night in Apr 2025

10/10 Excellent

ivan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager forgot her name but she is a Asian woman she is really nice thank you we see you soon ✨
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that there is only valet, but everything was perfect besides that
Stayed 1 night in Apr 2025

10/10 Excellent

Dalisia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for the wonderful stay
Stayed 2 nights in Apr 2025