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Quality Inn & Suites Houston Northwest - Cypress

2.5 star property

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Photo gallery for Quality Inn & Suites Houston Northwest - Cypress

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Free daily self-service breakfast
Free daily self-service breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
13371 Fm 1960 Road W, Houston, TX, 77065
  • Place, Westheimer Road
    ‪16 min drive‬
  • Place, Daikin Park
    ‪27 min drive‬
  • Place, George R. Brown Convention Center
    ‪28 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for 2 Queen Beds, Nonsmoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Beds, Nonsmoking, Accessible

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

2 Queen Beds, Nonsmoking, Accessible

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Bed, Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

1 King Bed, Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Quality Inn & Suites Houston Northwest - Cypress

This hotel features a restaurant, dry cleaning and laundry facilities. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site.
Quality Inn & Suites Houston Northwest - Cypress offers 58 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Houston Northwest - Cypress. During your stay, you'll be within walking distance of North Cypress Medical Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Houston Premium Outlets and 13 minutes from CityCentre
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Quality Inn & Suites Houston Northwest - Cypress. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served a free self-service breakfast daily from 6:00 AM to 9:00 AM.
Quality Inn & Suites Houston Northwest - Cypress has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Windsor
Best Western Windsor Suites
Best Western Windsor Suites Hotel
Best Western Windsor Suites Hotel Houston
Best Western Windsor Suites Houston
Windsor Best Western
Quality Inn Suites
Quality Inn & Suites Hotel
Best Western Windsor Suites
Quality Inn & Suites Houston
Quality Inn & Suites Hotel Houston

Quality Inn & Suites Houston Northwest - Cypress Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 160 out of 351 reviews
Rating 8 - Good. 65 out of 351 reviews
Rating 6 - Okay. 37 out of 351 reviews
Rating 4 - Poor. 39 out of 351 reviews
Rating 2 - Terrible. 50 out of 351 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kerry

Liked: Property conditions & facilities
The staff were kind, friendly, and willing to help with anything we needed. The continental breakfast was lean at best and the rooms are clean but old and need updating.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Rafael

Good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the room, clean, quite, easy access to food and stores
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Keoka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty & stained carpet; holes in bedding sheets; painted over tub stains, and front desk downgraded my room but did not reduce the price
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches under the covers and crawling on the walls
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, several nice places to eat near by
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gary Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Amanda

Liked: Amenities
The staff is amazing and they keep rooms very clean.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Wanda

Liked: Cleanliness, property conditions & facilities, room comfort
The first room we got had a broken fridge and no microwave so we had to get a second room. It was fine after that
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy access to area
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome and the personal are very kind
Stayed 2 nights in May 2025
Verified

6/10 Okay

William

Liked: Staff & service
Yes
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice clean room

Very spacious clean room nice and quite until the train rolls thru about 630am 😆
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and easy booking/check in, clean/comforta

Location and easy booking/check in, clean/comfortable rooms and nice staff.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

jorge

Disliked: Staff & service, amenities
location was excellent
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Roland

Disliked: Cleanliness, amenities, property conditions & facilities
It was a nightmare. There were roaches, suspicious stains on everything (mattress, carpet), the tub was dirty, the mini refrigerator had a yellow liquid on the bottom interior of it. The place literally had me itching for the 15-20 minutes we were in it. We checked out after speaking with both Expedia and facility staff. We were told we could check out and get a refund in 24-48 hrs. I have yet to receive our refund.
Roaches!!!
Yellow liquid in refrigerator
Tub stains
Small black stains all over mattress
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ugly and alot of unsafe and check in was bad
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Benedicto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Deontay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has bed bugs
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All around good stay..

Cozy & quiet. Convenient area, nice staff.
Stayed 4 nights in Oct 2024