Spotless room, friendly staff. Close to NRG. Dont let the look from a distance deceive you. It looks from a distance like an older hotel, but when you pull in you realize inside and out it is in grest condition. Parking lot well lit. Felt very safe staying there.
Staff ok, had continental breakfast listed in info section. None avail. & still had sign up on wall that due to Covid 19, Houston city council was not allowing continentdl breakfast to be offered. Staff said they had just never started it back up once allowed. Office area had extremely strong nauseating incense/ essential oil smell. Room clean and comfortable. Also had no airport shuttle avail.
Room was okay. Bathroom door would not close and sink did not have a plunger, there was the danger of dropping something down it. Drain was iffy in the bathtub sometimes not draining.
In town for a NFL game with my son and it was close to stadium. Clean, comfortable, and got a free upgrade. They had a storm related power outage the night before and I got a phone call updating me on the power restoration progress twice. Super management and very helpful! Even let me leave my car there after checkout and Uber to the game and back. Would definitely stay again!