This is a Scam
I am writing this email to review my experience with Expedia, Vrbo.
I travel regularly and this is the worst experience that I've ever had.
I booked a Vrbo and was given an address on August 5, 2024, less than 24 hours before check-in, I received a message from the host with a different address. When I questioned the different addresses and different locations, she told me “Maps error”.
I asked how can it be a "map error" when I have two different addresses. When I continued to question why I was being instructed to go to a completely different address, the host called me directly and was very rude and aggressive on the phone. Even asking me if I thought this was a scam. I hadn't, but then I did.
I was still hoping this would work. The instructions on where to register the vehicles were unclear and so I sent the info through VRBO's system. The host proceeded to insult me by saying that "Reading is fundamental." Six other people and VRBO CS had read it and could not find it. When I told her I was uneasy about this whole reservation and wanted a refund, she denied it because "she had sent the check-in info."
From her text she knew there was an address issue because she pointed it out - (Yes I know, pls FOLLOW THIS ADDRESS). She could have let me know this a long time ago, but waited until the last minute. A classic Bait-and-Switch. She called so there was not a record of the conversation. Her defensiveness about everything was a red flag.