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The Moran CITYCENTRE

4.0 star property
VIP Access

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Photo gallery for The Moran CITYCENTRE

Exterior
Hallway
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Rooftop bar, garden views, open daily
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Air-conditioning

Explore the area

View in a map
800 Sorella Court, Houston, TX, 77024
  • Place, CityCentre
    ‪1 min walk‬
  • Place, Town and Country Village
    ‪2 min walk‬
  • Place, Memorial City Mall
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, Mobility Accessible (Classic)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, Mobility Accessible (Classic)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Double Room

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Classic)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite (Classic)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Double Room, 2 Double Beds

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Deluxe)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite (Deluxe)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Mobility Accessible

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed, Mobility Accessible

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Presidential Suite

  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room, 1 King Bed, Mobility Accessible

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Moran CITYCENTRE

2 restaurants, an outdoor pool and a health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and valet parking.
The Moran CITYCENTRE offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch LED televisions come with premium digital channels, pay-per-view films and Netflix.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Moran CITYCENTRE's great location gets high marks from our customers. During your stay, you're just a quick walk from Town and Country Village. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and limo or town car service
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from CityCentre and 5 minutes by car from Westheimer Road
  • Free local-area shuttle service
The Moran CITYCENTRE offers its guests an outdoor pool and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A terrace, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly The Moran CITYCENTRE. A free area shuttle within 5 mi is available. Self parking is free.

This 4-star Houston hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Cafe MORAN – This café serves breakfast and brunch.
The Allegory Bar – Overlooking the garden, this rooftop bar serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle up to 5 mi
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (USD 48.71 per night; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18.41 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Cafe MORAN
  • The Allegory Bar

Things to do

  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.25 per accommodation, per night.
  • Service fee: USD 0.54 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 18.41 per person
  • Valet parking fee: USD 48.71 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Moran CITYCENTRE Hotel

The Moran Hotel CITYCENTRE

The Moran CITYCENTRE Houston

The Moran CITYCENTRE Hotel Houston

The Moran CITYCENTRE Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 727 out of 1031 reviews
Rating 8 - Good. 164 out of 1031 reviews
Rating 6 - Okay. 81 out of 1031 reviews
Rating 4 - Poor. 36 out of 1031 reviews
Rating 2 - Terrible. 23 out of 1031 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Great location and good
Stayed 1 night in Jan 2026

10/10 Excellent

Marsha

Stayed 1 night in Feb 2026

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean spacious. The 24/7 contact did not always work. Only on arrival and then no response for the rest of the stay. Supposed to have free shuttle within 5 miles but would not responded to requests
Stayed 3 nights in Feb 2026

10/10 Excellent

JUAN

Was a great stay
Stayed 1 night in Feb 2026

10/10 Excellent

Phu

Stayed 1 night in Feb 2026

10/10 Excellent

Frank

Stayed 1 night in Feb 2026

6/10 Okay

Molly

Stayed 1 night in Jan 2026

8/10 Good

Matias

Stayed 1 night in Nov 2025

6/10 Okay

Ninfa

Stayed 2 nights in Jan 2026

10/10 Excellent

Gordon pointer

Stayed 2 nights in Jan 2026

10/10 Excellent

Mary

Stayed 3 nights in Dec 2025

6/10 Okay

Jammy

Not w
Stayed 3 nights in Jan 2026

4/10 Poor

Kathryn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything went really well except check-in. The front desk personnel need some polish. There were girls trying to look and act cute and who didn't emit professionalism. By contrast, Amparo who ran the breakfast area was a total pro, the bartender (woman with med. length hair -- can't recall the name) was also very helpful and pleasant. We were at the hotel for an on-time check in and were given a small room on the other side of the elevator shaft, which was noisy and not the JR Suite we booked. We requested a new room and were met by the manager who was courteous and helpful on our second trip to the check in desk and gave us some coupons for meals. Also, I was responsible for 75 nights (25 people checked in for 3 nights -- some staying longer for the bad weather) this past week by people who stayed at the hotel and it seemed that the hotel was disinterested in helping me or accommodating me when I sent an email two months prior to let them know that I had that many people coming exclusively to the Moran for a workshop I gave at a nearby office space. Thought you might want to know. The room was very nice, very clean and the housekeeping staff super sweet. The shower looked worse for wear, but overall I loved the renovation and my guests were very happy with their stays and the location. Your group representatives should seem more engaged and welcoming when approached about a group coming to stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Thomas, Houston

Stayed 1 night in Jan 2026

6/10 Okay

Sandy

Stayed 2 nights in Jan 2026

10/10 Excellent

Dawn

Stayed 2 nights in Jan 2026

10/10 Excellent

Esther

Stayed 1 night in Jan 2026

8/10 Good

Christofer

Location was great! Everything else was mediocre.
Stayed 2 nights in Jan 2026

2/10 Terrible

Haroon

Business traveller
Disliked: Cleanliness, property conditions & facilities
The Moran Citycentre has an ongoing hot water problem. During my stay, there was NO hot water, meaning no hot showers. When I informed the front desk, they said they were aware of the issue. A prolonged lack of hot water raises serious concerns about basic operations…laundry and food service rely on proper temperatures and sanitation standards. Now the stains on the bedsheets make sense. It’s just GROSS. What’s worse, if you read the reviews, this appears to be a recurring issue that’s been mentioned repeatedly. I just wish I had seen those reviews before booking. Also, don’t expect to sleep past 8am. Housekeeping came twice to knock on the door in the morning, ignoring the Do Not Disturb sign. The manager, Juan Rodriguez, was also informed of the issues but there was no response. DO NOT STAY HERE.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

6/10 Okay

Leslie

Front lobby is understa
Stayed 1 night in Jan 2026

4/10 Poor

Joshua

Stayed 2 nights in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Philana

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, great everything!
Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the beautiful surrounding area, and such a nice area to immediately walk to right outside the hotel. The staff were incredibly kind and accommodating, and the rooms were nice and clean.
Stayed 2 nights in Jan 2026