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The Whitehall Houston

4.0 star property
VIP Access

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Photo gallery for The Whitehall Houston

City view from property
Interior
Lobby sitting area
Lobby
Cocktail bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1700 Smith St, Houston, TX, 77002
  • Place, Toyota Center
    ‪13 min walk‬
  • Place, Downtown Aquarium
    ‪17 min walk‬
  • Place, Daikin Park
    ‪20 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(33 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(56 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room

9.2 out of 10
Wonderful
(43 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Mobility Accessible (Wheelchair Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible (Wheelchair Accessible)

8.4 out of 10
Very good
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (High Level)

Room, 1 King Bed, Non Smoking (High Level) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (High Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (High Level)

Double Room, Non Smoking (High Level) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Double Room, Non Smoking (High Level)

  • Sleeps 4
  • 2 Double Beds

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Exterior
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includes taxes & fees
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About this property

The Whitehall Houston

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
The Whitehall Houston offers 259 accommodations with a safe and coffee/tea makers. Tempur-Pedic beds feature premium bedding. Premium cable televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The Whitehall Houston's great location gets high marks from our customers. During your stay, you're just a quick walk from Sam Houston Park. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 2-minute drive from Downtown Aquarium and a few minutes from Toyota Center
  • Free local-area shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Whitehall Houston offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Whitehall Houston. A free area shuttle within 1.0 miles is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Houston hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 7:00 AM to 1:00 PM.
The Whitehall Houston has a restaurant on site.
Part & Parcel – On-site cocktail bar. Open daily.
Buffalo Bayou Coffee – This coffee shop only serves lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 1 miles
  • Valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 per person
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1335 out of 2170 reviews
Rating 8 - Good. 392 out of 2170 reviews
Rating 6 - Okay. 208 out of 2170 reviews
Rating 4 - Poor. 105 out of 2170 reviews
Rating 2 - Terrible. 130 out of 2170 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Yitsy

Front desk and valet staff were great
Stayed 2 nights in Jan 2026

8/10 Good

Triege

Stayed 1 night in Jan 2026

6/10 Okay

Joseph

Business traveller
Liked: Property conditions & facilities
Room was in fair condition.
Stayed 2 nights in Jan 2026

10/10 Excellent

Melanee Monic

Stayed 3 nights in Jan 2026

8/10 Good

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Only issue was the weather. Room couldn’t get up past 66 degrees.
Stayed 3 nights in Jan 2026

8/10 Good

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Tamarius

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Great hotel and staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

Brandon

Stayed 3 nights in Jan 2026

4/10 Poor

Delisyee

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The rooms, elevators and hallways are very outdated. The only thing was updated was the lobby and that’s how they get you. Someone put a blue ink were you open the refrigerator(black) and it got over every. U can tell it was put there on purpose. It was only in that spot no other place. Rm 501 needs to be done.
Stayed 1 night in Jan 2026

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities
Parking is kind of a rip off but had a great time regardless
Stayed 1 night in Jan 2026

10/10 Excellent

Shantha, Houston

Stayed 1 night in Jan 2026

10/10 Excellent

Jennessa

Stayed 1 night in Jan 2026

10/10 Excellent

Mike

Stayed 6 nights in Jan 2026

10/10 Excellent

Jacey Kay

Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2026

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff who went above and beyond to accommodate me. I arrived at the property at 1:00 pm and even though my check-in time was at 3:00, they offered to check me in 2 hours early without any hesitation. They knew I was running the Houston marathon on my return date and assured me that they will accommodate an hour for a late checkout. Very professional staff and attentive to guest’s needs. Highly recommend The Whitehall Houston!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Yes! The rooms were clean and service was amazing!
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Very friendly staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Miguel

Stayed 1 night in Jan 2026

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities
Clean comfortable rooms, front desk staff are very kind and courteous.
Stayed 1 night in Jan 2026

8/10 Good

Shawn

Stayed 1 night in Jan 2026

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities
Beautiful hotel it was nice. I enjoyed my day. Only downside is expensive valet with no options to South Park
Stayed 7 nights in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Miguek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025