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The Woodlands Resort, Curio Collection by Hilton

4.0 star property

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Water park
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Parking included

Explore the area

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2301 North Millbend Drive, The Woodlands, TX, 77380
  • Place, The Woodlands Golf Resort
    ‪2 min walk‬
  • Place, Woodlands Mall
    ‪4 min drive‬
  • Place, Cynthia Woods Mitchell Pavilion
    ‪5 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.8 out of 10
Exceptional
(21 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area | Flat-screen TV

Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(27 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Adult Only Floor)

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Room, 1 King Bed, Balcony (Adult Only Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Adult Only Floor)

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Room, 1 King Bed (Adult Only Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Adult Only Floor/Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Adult Only Floor/Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Adult Only Floor)

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Suite, 1 Bedroom (Adult Only Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Pool Walk Out)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Pool Walk Out)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Pool Walk Out/Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Pool Walk Out/Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom

View from room

Grand Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (George Mitchel)

Suite, 1 Bedroom (George Mitchel) | Living area | Flat-screen TV

Suite, 1 Bedroom (George Mitchel)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible (Roll-In Shower)

Deluxe Suite, 1 King Bed, Accessible (Roll-In Shower) | Living area | Flat-screen TV

Deluxe Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

View from room

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Adult Only Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Adult Only Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Pool Walk Out)

Room, 2 Queen Beds (Pool Walk Out) | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Pool Walk Out)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Balcony (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Roll-In Shower)

  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing)

8.0 out of 10
Very good
(1 review)
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Hearing)

View from room

Room, 2 Queen Beds, Accessible, Balcony (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Woodlands Resort, Curio Collection by Hilton

Family-friendly resort connected to the convention centre in The Woodlands with 4 restaurants
Along with 4 restaurants, this resort has 2 outdoor pools and a golf course. Free WiFi in public areas and free self parking are also provided. Additionally, a water park (surcharge), 3 bars/lounges and a fitness centre are on-site. Housekeeping is available on request.
The Woodlands Resort, Curio Collection by Hilton offers 402 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, indoor tennis courts and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at The Woodlands Resort, Curio Collection by Hilton. During your stay, you'll be connected to the convention centre and just a quick walk from The Woodlands Golf Resort. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy American cuisine at Back Table, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Splash around at the water park with a lazy river or swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a golf course, 15 outdoor tennis courts and a gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute drive from Market Street and a few minutes from Cynthia Woods Mitchell Pavilion
  • Local-area shuttle service available
  • Dogs welcome for a fee (restrictions apply)
As a guest of The Woodlands Resort, Curio Collection by Hilton, you'll find a golf course, a water park (surcharge), and 2 outdoor swimming pools. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and 33 meeting rooms. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly The Woodlands Resort, Curio Collection by Hilton. Self parking is free.

Smoking is allowed in designated areas at this 4-star The Woodlands resort.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 1:00 PM.
Back Table – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Cool Water Cafe – This poolside café serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 5 mi
  • Free self parking on site
  • Valet parking on site (USD 28 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 10 to 32 for adults and USD 10 to 18 for children
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Back Table
  • Cool Water Cafe

Things to do

  • 15 outdoor tennis courts
  • 18-hole golf course
  • 2 outdoor pools
  • 4 indoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hiking/biking trails
  • Lazy river
  • Piano
  • Splash pad
  • Tennis lessons
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Snack bar/deli
  • Splash pad
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 33 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • On a lake
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Full-service spa
The following facilities are closed on Friday and Saturday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.00 to 32.00 for adults and USD 10.00 to 18.00 for children
  • Valet parking fee: USD 28.00 per night
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Resort Woodlands
Woodlands Resort
The Woodlands Resort And Conference Center
The Woodlands Resort Conference Center
The Woodlands Hotel The Woodlands
The Woodlands Resort
The Woodlands Resort Curio Collection by Hilton
The Woodlands Resort, Curio Collection by Hilton Resort
The Woodlands Resort, Curio Collection by Hilton The Woodlands

The Woodlands Resort, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 670 out of 1006 reviews
Rating 8 - Good. 153 out of 1006 reviews
Rating 6 - Okay. 100 out of 1006 reviews
Rating 4 - Poor. 43 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The property was very nice. I had a long stay. 8 days. There was not a big variety of options to eat. The coffee shop opened late, there was no microwave in the room. I asked for a microwave and was denied. I have a medical condition where i can only eat small portions at a meal. I dont feel i needed to share that information because its embarrassing. I only feel i should of been accommodated because of the 8 day stay.
Stayed 8 nights in Aug 2025

6/10 Okay

Trinh

Liked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Rexyl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2025

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like out side the property. Shops are too far.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dusty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities from the room to the pools and lazy river. Lots of animal interaction around the lake and golf course (turtles, ducks, herons, fish, hawks, etc.) very relaxing and our grandson had a great time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Irene

Stayed 3 nights in Sep 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough characters available to express how amazing this property is! Top notch across the board!
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with many amenities for a relaxing stay.
Stayed 5 nights in Aug 2025

6/10 Okay

Sofia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good, bathrooms could use an update. Pool area is great for kids. The downside was that they did not had the room ready at 4pm check in even that we arrived at 5pm, we waited over 15 minutes that we were told would be ready and after that I ask then to do something about it so they gave us another room which was not the view I had booked.
Stayed 1 night in Aug 2025

10/10 Excellent

edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Perfect. Very accommodating!
Stayed 1 night in Aug 2025

8/10 Good

Raul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff is great, polite and willing to help. Coffee shop and market close too early (3pm), even when you really need that (rainy days).
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an excellent and beautiful place The room was very comfortable and clean. The beds were very comfortable. The whole place was beautiful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Apurva

Stayed 3 nights in Aug 2025

10/10 Excellent

Felipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View at pool area
View from balcony
View from room
View from tv lounge
Stayed 3 nights in Aug 2025

10/10 Excellent

Cheri

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Nice Hotel, not so nice and helpful staff

Hotel was beautiful and the pool complex awesome! Housekeeping left a lot to be desired, Upon check in the staff could have been friendlier. The guests were much nicer than the staff. Upon check out the staff was friendlier. The Hilton Galveston Staff and housekeeping was much better. They had to go through a class on how to treat customers, they spoiled me with their niceness and constant smiles and hellpfuiness. Perhaps there staff and Housekeeping at the Woodlands shiould go to the same class.
Stayed 3 nights in Aug 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Safe clean, hospitality
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place for a family vacation

We enjoyed one week at the Woodlands Resort. It’s one of our favorite vacation spots. We’ve been there several times before. The only thing as a bit of a little concert is that it is showing its age.
Stayed 7 nights in Jul 2025

10/10 Excellent

Kevin

Stayed 1 night in Aug 2025