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Best Western Plus New Richmond Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus New Richmond Inn & Suites

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen) | Private kitchen | Fridge, microwave, coffee/tea maker
Lobby
Indoor pool
Pillow-top beds, desk, blackout curtains, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
240 Paperjack Dr, New Richmond, WI, 54017
  • Place, New Richmond Heritage Center
    ‪11 min walk‬
  • Place, 45th Parallel Distillery
    ‪15 min walk‬
  • Place, Westfields Hospital
    ‪4 min drive‬
  • Airport, St. Paul, MN (STP-St. Paul Downtown)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Pillow-top beds, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Microwave

9.8 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;with Sofabed) | Pillow-top beds, desk, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Pillow-top beds, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillow-top beds, desk, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Pillow-top beds, desk, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed) | Pillow-top beds, desk, blackout curtains, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen) | Room amenity

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, blackout curtains, soundproofing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Pillow-top beds, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Pillow-top beds, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus New Richmond Inn & Suites

Hotel in New Richmond with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Best Western Plus New Richmond Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

50-inch LED televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus New Richmond Inn & Suites. During your stay, you'll be within walking distance of New Richmond Heritage Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • 12 minutes on foot from New Richmond Heritage Center and a 3-minute drive from 45th Parallel Distillery
Best Western Plus New Richmond Inn & Suites offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 420 square feet (39 square metres) and includes conference space. The business-friendly Best Western Plus New Richmond Inn & Suites also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Self parking is free.

This New Richmond hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 420 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus New Richmond Inn
Best Western Plus New Richmond
Best Western New Richmond
Plus New Richmond & Suites
Best Western Plus New Richmond Inn & Suites Hotel
Best Western Plus New Richmond Inn & Suites New Richmond
Best Western Plus New Richmond Inn & Suites Hotel New Richmond

Reviews

Best Western Plus New Richmond Inn & Suites Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 283 out of 377 reviews
Rating 8 - Good. 65 out of 377 reviews
Rating 6 - Okay. 18 out of 377 reviews
Rating 4 - Poor. 6 out of 377 reviews
Rating 2 - Terrible. 5 out of 377 reviews

Reviews

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The elevator was broken down , had to use the stairs to get to 3rd floor. Got there early and was told to come back at 2pm to check in. But the breakfast was awsome !
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Travelled with group
Disliked: Property conditions & facilities
I left early, and the elevator was broken and I had a 3rd floor room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kelly, Duluth

Stayed 2 nights in Aug 2025

6/10 Okay

Aidan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was out of service
Stayed 1 night in Aug 2025

10/10 Excellent

Paige

Stayed 1 night in Aug 2025

6/10 Okay

Cynthia

Travelled with family
I did not feel the floors in the room were mopped. Also only towels were changed and baskets emptied. I know beds are not changed, but I was there 6 nights and thought they might get changed once. The breakfasts were wonderful - a very nice variety and the dining area was clean.
Stayed 5 nights in Aug 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice area
Stayed 3 nights in Jul 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Hendrikus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, clean, friendly staff

Hotel is great, overall very quiet and close to my client. My room 225 was right above the hotel laundry facility and hence I could hear the high speed spinning of the dryers all through the night. A different room would not have this of course. Hotel staff is super friendly, good breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was clean and well kept. It was well managed. It had an excellent breakfast.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities

Door latch

My door Room 208 would not latch closed, you could push the door open from outside without a key. Shower floor very slippery an no mat provided.
Stayed 2 nights in Jul 2025

10/10 Excellent

NOEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Very clean everywhere, not overcrowded and friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

Anna

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was ice cold and just not comfortable. We heard every sound coming from the room upstairs like voices, people walking, and what sounded like rolling suitcases on the floor. The corners were not clean. The bed was comfortable and the sheets were very nice. The staff was very nice and friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service when i checked in!
Stayed 2 nights in Jun 2025

10/10 Excellent

erin

Stayed 2 nights in May 2025

10/10 Excellent

Marlys

Stayed 1 night in May 2025

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, property conditions & facilities
very nice hotel and room and staff, however they need better quality soap and lotion. Holiday inn express went with Dove.
Stayed 1 night in May 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Debra, Green Bay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked this property, only to find out when we got there, they were fully booked. They said could not understand why we got a confirmation. We booked somewhere else
Stayed 1 night in May 2025

8/10 Good

Rick

Stayed 1 night in May 2025

10/10 Excellent

Abigail

Stayed 1 night in May 2025